The Manor House Care Home

Sadly my friend recently passed after almost 6 years at The Manor House. Her last days were dealt with care and dignity. She was kept comfortable and monitored with great respect. I was updated at regular intervals. Knowing my friend was cared for so compassionately gave me great comfort. I can't thank them enough.

Over a period of time, our mum had 3 separate stays at The Manor House. She was always pleased and grateful for the care and attention afforded to her on every occasion. It was at her request that we booked her into The Manor House in 2023. During her short stay there she was treated with the utmost respect and dignity by all members of staff, irrespective of their role. Similarly, our family were always greeted warmly whenever we visited and made to 'feel at home'. During her final days, the staff did everything possible to ensure that she was as comfortable as possible and all that could be done was done.

He died peacefully with staff at his side, and we are so grateful.

My mother was a resident for over 5 years and I was always impressed with the quality and dedication of the care staff, especially as her health deteriorated in the later years. It was reassuring to see the same members of staff all the time, rather than a succession of different people. They also coped with Covid, and the regulations imposed, in a professional yet sympathetic manner. The property has a lot of character and is set in woodland, which helps create a peaceful atmosphere, and the gardens are pleasant to sit and walk in.

Overall management is excellent however the administration is not at that standard at present.

I would have no hesitation in recommending the Manor House.

Mum spent just over 2 years at the home, but we sadly lost her recently. All of the staff have been very kind, helpful and caring. Mum was very happy and comfortable, we always clean, tidy and well cared for. Whenever Mum became unwell or her needs changed the staff could not do enough for her and was always provided the care she needed. The home is welcoming, comfortable and the staff are happy and helpful. Thank you.

Apart from the blip which was corrected, the home has always done its best for my mum. In the last days, they were amazing. I know the difficult work the girls have to deal with and I take my hat off to them and their manager.

Couldn't fault the staff or management. Well done to everyone in the home and for the care Mum received. We felt that the rooms needed updating and the windows required attention, especially on the outside. However, the home is in a beautiful location, one of the best. Thank you.

My mother spent four years at The Manor House Care Home. She was always well cared for by cheerful and supportive staff. The Covid pandemic was well managed.

My mother was at The Manor House Care Home for over four years and could not have had better care across this time. The setting of The Manor House Care Home is very tranquil and this is reflected in the calm atmosphere of the home. As regular visitors, we got to know many of the people there extremely well and greatly appreciated what they did in caring for our mother. None more so at the end of our mother's life when their professionalism and humanity made my mother's passing as dignified and bearable as possible.

The management and staff are very caring and professional with nothing too much trouble to make her time there pleasant and comfortable. As a family, we know that after visiting her that she is in a safe, warm and happy place nd somewhere she now calls her home.

Before she passed away, my mother had been in The Manor for about four months. She was cared for extremely well in a comfortable, cosy room. She looked forward to her food, which was of high quality. Everyone I met in the home was friendly and approachable and put you at ease. I felt Mum was treated with great care and dignity. I wouldn't hesitate to recommend this home to others.

My husband has been a resident in The Manor House Care Home since May 2022. His health has deteriorated recently having Covid, then being admitted to hospital with pneumonia. Now back at The Manor in a frailer state. He has been looked after with excellent care.

All in all, a very lovely place to end my days.

The staff are very friendly, hard-working and very kind. My husband's room is always clean and tidy and I feel I can always rely on them to look after him well and be really kind to him. Thanks to everyone.

The staff seem to have a good rapport with our Mum and keep her legs moisturised beautifully (this is to prevent infection). She is encouraged to join in activities but is not forced to if she resists. We attended the afternoon garden party, organised by the staff and were very impressed.

Our dad entered Manor House at the beginning of Covid. High Tea at The Manor was the first family event that he has attended and he thoroughly enjoyed it and so did we. An accomplished singer sang lots of songs appropriate to residents and family. All residents were well looked after, especially those who did not have family there. The food was excellent and the atmosphere was great. Thanks to everyone for their hard work, especially the organiser.

My mum was a resident in The Manor House for over two years. She was treated with kindness and respect at all times. She loved Tuesdays when she would be given a bath full to the top with bubbles and in the afternoon, she would have her hair done by the hairdresser. The grounds at The Manor House are amazing. Sometimes she would be taken around them in her chair for a stroll. The staff are friendly and would always be popping into her room for a chat and make sure she was alright. Sadly, my mum passed away in August this year, at the home, aged 99. The staff could not have done more for her or treated her any kinder. I have nothing but praise for the wonderful staff that work there.

Outstanding and excellent are the first words that come to mind when talking of the Manor, not only the home itself but more importantly the staff, they are friendly, caring, supportive and their care is dignified and respectful. Mum thought so much of the staff that looked after her on a daily basis and when we visited, they always had time for us and were always friendly and cheerful even though, I am sure they were under pressure, at times. Mum passed away having been at the Manor for just over two years. None of us like to think of our loved ones going into care but when their needs become more than we can give, we have to do what is best for them. I am sure Mum had that extra time through all the care given by the staff at the Manor. Thank you all.

The Manor House gave Mum all the care she needed with caring staff in all departments. Thank you all.

My mum-in-law was transferred from the hospital to the Manor House Care Home to be assessed. It was uncertain if she would return home, but the wonderful care she got in the care home was outstanding and she put on weight. The swelling in her legs went down. We, unfortunately, couldn't visit due to COVID but spoke regularly. She seemed very happy although wanted to return to her home. She missed family. The staff we did see were lovely. It's a lovely care home. As unable to go to the care home had to provide an informal opinion.