The Manor House Care Home

The management and staff are very caring and supportive, and this enabled me to regain my confidence to return to independent living. Thank you to everyone for looking after me so well.

I have had 30 years experience of working in the NHS nursing side and can appreciate the difficulties in this work.

I think the care home is better now than it was when my dad first came in. There are more things going on and we are told more about the relatives wellbeing. They were very good to my dad and us in the last few days of his life.

The care our mother received was excellent! Friendly, caring and dignified. Can't fault the home it is homely and the setting is lovely. The food is good. Mum had Alzheimer's but she loved sitting looking at the trees and would say how 'lovely it is here'.

The Manor House was amazing with my mum from day one. They made her feel part of their family and I also felt included! Mum's dementia became better as she was occupied with daily activities and outings. The food was home-cooked and plentiful. The staff were kind and attentive. They looked after mum during her final days showing respect and care, I will always be grateful to all the staff. I cannot recommend The Manor House highly enough. Thank you.

My mother has been a resident at The Manor House since September 2019 and has settled well. All the staff are very professional and very caring. The home is very clean and the food very good. The home is a credit to the manager, deputy manager and all their staff. I would definately recommend this home.

In my opinion, this care home is exceptional!

My wife has been in The Manor House for 12 months. I visit each day and like my wife I am greeted with a smile and chat each visit. We cannot fault the management or staff, even at times when they are below staffing levels. The home and grounds match the staff, open, bright and relaxing. Full marks what more can I say.

Mum lived contentedly at The Manor House for five years up to her death in January 2020. She had increasingly advanced dementia but has always been happy and very well cared for by the lovely staff. The family could not have asked for better care for our Mum.

It's the staff who make this care home what it is, a cheerful, caring and comfortable place to be. They work seamlessly as a team, often going the extra mile to ensure the needs and wishes of individual residents are met. My mother particularly enjoyed the home-cooked food, and there's a good range of activities, well thought out. I cannot praise this home highly enough. The care is outstanding!

My recently deceased Mother spent the last 11 months or so of her life at The Manor House. Although she went in for respite care, which they were kind enough to offer, she decided to stay there. It was clear that she really enjoyed the three meals a day and she repeatedly told me the staff were lovely. From my point of view, I knew that for the first time in ages, she was clean, well-fed, well cared for and that I had no worries about her falling at night or needing help when I went away. It changed both our lives for the better and I would recommend it as a course to anyone and would recommend this home in particular. I consider we were very fortunate to have found it.

Mum has been in the home for one and a half years now and is quite happy and content. She is looked after extremely well and gets on with the carers very well. Her room is pleasant and she loves to sit out in the lovely gardens. She also enjoys the daily entertainment and the company. It's lovely to know she is so well looked after and is happy.

My mother was only at The Manor House for the last 4 months of her life but the staff did everything they could do make those 4 months as pleasurable and as safe as possible. The home itself and the grounds are immaculate. There is a good staff to resident ratio which is a very important factor in guaranteeing a good level of care. All the staff try to engage with the residents on a personal level and respond to their requests. I have no hesitation in recommending this care home.

Mum struggled with the idea of going into a care home but the staff were wonderful in their efforts to win her over. Their persistence and encouragement were second to none. Knowing that mum has the best possible quality of life in her autumn years was priceless to her family. She was encouraged to take part in all activities, she enjoyed the fantastic food and her dignity and privacy was respected. Cannot recommend the home and staff highly enough.

The Manor House and it's staff are indeed a credit to the industry.

The professional care and great kindness of all the staff are outstanding. I have always been made most welcome and my friend found a real 'home' at The Manor House until her recent death.

My mum resided here for over 2 1/2 years. During that time she experienced wonderful care. The staff always treated her with respect, dignity and love and kindness. She looked upon the home as her home and staff were more like family. She was very happy there and passed away peacefully on 2nd August 2018. This home and the staff are a credit to the industry.

Have just returned home from my fifth two-week stay at The Manor House and once again have been treated with friendship and as one of the family. On each occasion, the rooms have been clean and comfortable and suited to a wheelchair user. The food on each occasion could not be faulted. Hope I shall be going there again.

The care from staff and particularly from the management who always make me feel welcome, which always is for me, who is without any family, particularly comforting.

I would, without a doubt, 100% recommend the Manor House to anyone who is looking for residential care facilities in the North Walsham area.