Owner: MeadowBlue Ltd
Person in charge: Jodie Lewin (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Polish, Portuguese
Single Rooms: 38
Shared Rooms: 1
Rooms with ensuite WC: 34
Weekly Charges Guide: Personal Care Single £560 – £850 (These prices are only a guideline, please contact Marine Court to find out the exact price for your requirements.)
Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Marine Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.8 (maximum of 10) for Marine Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Marine Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.722 for Marine Court is calculated as follows: ( (26 Excellents x 5) + (10 Goods x 4) ) ÷ 36 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.125 Points relating to the number of positive Reviews for Marine Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Marine Court has a Review Score of 7.8 (7.847) from 3 Reviews
Review submitted from a Website Submission by Chris P (Son of Resident) on Wednesday 11 October 2017. Relates to October 2017.
My Mother was a resident for about 4 months I can only say the level of care she was given was superlative. The palliative care she subsequently received was exemplary.
The environment was friendly, open and very comfortable. I always felt very welcome at any time. The staff were very helpful and friendly at all times and I will always be grateful for the level of care my Mum had in her last months.
How likely would you be to recommend Marine Court? Extremely Likely
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Jodie Lewin, Manager at Marine Court responded to this review on 25 Oct 2017:
Thank you so much for your kind comments, it was an honour to look after your mother, I will pass these lovely comments onto the staff.
Review submitted from a Website Submission by Richard N (Son of Resident) on Sunday 17 July 2016. Relates to July 2016.
My father was diagnosed with vascular dementia and spent a period of weeks at Marine Court before he was hospitalised and had to move to a nursing home rather than residential as his care needs had changed.
I visited him at Marine Court several times and was impressed by the standard of care. In particular, the staff spent considerable time trying to get to know my father, his likes/dislikes etc., in order to personalise his care.
Marine Court seemed to me to be particularly well run and the staff are attentive and caring. It is clean and comfortable and very light and airy and there was always conversation and activity of some kind.
Selecting the right residential care home for a relative is not a task to be taken lightly, but I would have no hesitation in recommending Marine Court.
How likely would you be to recommend Marine Court? Extremely Likely
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Nina Patel, Proprietor at Marine Court responded to this review on 19 Jul 2016:
Thank you Richard for you kind words, I will definitely pass them on to my team who will also appreciate them. I do wish your father and you all the best.
Review submitted from a Website Submission by Keith b (Son of Resident) on Tuesday 29 December 2015. Relates to December 2015.
Our Father did not want to go into a care home but changed his mind and from the way he has settled in at Marine Court we feel that it is a credit to the home. All the staff, from the manager down, have made the effort to make him welcome and feel at home, also when we have visited we have always found all of the staff to be most helpful. Keep up the good work.
How likely would you be to recommend Marine Court? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Marine Court
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