Taverham, Norwich NR8 6LG
Group: New Boundaries Group
Person in charge: John McGarvey (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 3 Service Users
Registered Care Categories*: Learning Disability
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Down Syndrome • Epilepsy • Prader-Willi Syndrome • Schizophrenia • Speech Impairment
Admission Information: Over 18.
Single Rooms: 3
Rooms with ensuite WC: 3
Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on 329 Fakenham Road: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
329 Fakenham Road has a Review Score of 2.5 (2.500)
The Review Score of 2.5 (maximum of 10) for 329 Fakenham Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for 329 Fakenham Road in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 2.5 for 329 Fakenham Road is calculated as follows: ( (6 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 12 Ratings = 2.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for 329 Fakenham Road is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 0.6 positive Reviews (3 registered maximum number of service users ÷ 5). 0 Reviews ÷ 0.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Chris T (Resident) on Thursday 5 November 2015. Relates to October 2015.
During my time living in 329 so far I have some improvement with health issues and other areas, but for the past two months I feel like I am in hell. The care that I am getting does not fulfill my needs any more, I am one of the most capable service users out of the company yet I am the most funded. I don't need community support yet I somehow have to have it and have to be within eye shot at all times. I would also like to mention that I am NOT mentally disabled.
So in conclusion I don't recommend this place if you have physical need and not mental.
How likely would you be to recommend 329 Fakenham Road? Unlikely
Overall Standard: Satisfactory
Care / Support: Poor
Treated with Dignity: Poor
Food & Drink: Satisfactory
Safety / Security: Satisfactory
Value for Money: Poor
There are currently no Care Home Idol entrants who have performed at 329 Fakenham Road