Chevington Lodge

Chevington Lodge looked after my dear husband in his last weeks. He died with Lewy Body Dementia and Diabetes. Because of COVID, we were unable to visit but it was never too much trouble for the Manager and her team to talk to us on the phone. Also, they kindly arranged for us to say our Goodbyes in person. Since my husband's passing, they have spoken to me to see if I am ok -which is so nice. Yes, I would recommend them.

My mother has been a resident for 7 years, since May 2013. She is 94 and suffers with advanced dementia and has been bedridden for the last 4 years, meaning the staff have to provide ALL forms of welfare and care as she is totally incapable of helping herself. We have the highest admiration for all the staff for their care, consideration and compassion. They are without question dedicated professionals. We thank them all, past and present. The approach centres on the individual, not just on facilities and aesthetics, personalising their approach to each resident not a one way covers all.

My uncle had been a resident of the home for five years. During the last few months, his dementia had become worse and at the age of 95, he was slowly slipping away. The home were very supportive of the family and the care that they gave my uncle during his last few weeks was exemplary. The staff made every effort to keep him settled and pain-free during the last weeks of his life. The home arranged for a special hospital-style bed to be provided and kept his room warm and comfortable with regular checks throughout the day and night and encouraging him to eat and drink. His room was kept spotless and his linen changed daily or more often.

I cannot praise the management team, caregivers, catering and laundry staff enough for what they give to their clients. I would also like to thank the business owners for the kind way they looked after us.

As a family, we have nothing but the highest of praise for Chevington Lodge and its staff for the care and dignity given to my mother. The home operates the highest standard of cleanliness and the quality of care given by the staff is second to none. My mother is treated with kindness and respect, given the level of care needed. We feel safe and comforted by the approach towards all the residents that we see on a regular basis.

Following on emergency admission in July 2017, the health of each of the couple (both residents at Chevington Lodge) has deteriorated significantly within the last 6 months. They now need much higher levels of care and support and we continue to be very impressed with all of the staff at Chevington Lodge, who have continued to provide the highest level of care. We have also valued Chevington Lodge's willingness to discuss openly with us future care planning.

I visit on a regular basis and the standard of care I have seen has been very good. My mother says "All the staff are kind and the food is good". I have found all the staff friendly and all respect the residents. I am kept informed of any health issues etc. Chevington Lodge is always presented clean and tidy. My only criticism is that although I know they have group activities it would be good to encourage the more able residents to be involved in a few more activities.

The care that dad received was next to none. Kind, friendly care always done with a smile and nothing was too much when asked. His dignity was always taken into consideration and although his stay was short, he had the best care possible.

I am 89 years old. I have been here for nearly two years. The care and attention of the Manager, carers, cleaners, cooks etc are outstanding. This is home from home and I wish to spend the rest of my time here. I am so happy.

Staff attitudes and competence are excellent and I would recommend this home to others without hesitation.

Thank you.

The care Mum had at the home from all the staff was exceptional, right to the end of her life.

I have visited my aunt in this home for five years and said how well she was treated. When my mother needed to into care at the age of 94, we decided she should go into Chevington Lodge. I have seen that all the staff and management treat the residents with great care and compassion. Activities are arranged on a daily basis together with exercises to keep both mind and body active as possible. My mother is happy and contented and well looked after which is what I wanted and I have no complaints about her care.

My cousin was cared for at Chevington Lodge, for twelve months until her death. Throughout that time she received excellent care, physically emotionally and medically. She entered the home following a stroke which worsened her dementia. However, as a result of the attention she received her condition improved and she enjoyed a happy final year despite a gradually deteriorating memory and additional physical complications. The staff all and everyone were warm and welcoming and communicated well with me. A loving atmosphere.

As a former employee I can tell you that they treat the residents as individuals , with dignity and respect and not as a number. Highly person centred, good activities for residents, awesome training for staff and very friendly environment. Many outdoor activities, boat trips when available.