Review from Diane D (Widow Widower) published on 21 January 2021
Submitted via Website • Report

Overall Experience

Chevington Lodge looked after my dear husband in his last weeks. He died with Lewy Body Dementia and Diabetes. Because of COVID, we were unable to visit but it was never too much trouble for the Manager and her team to talk to us on the phone. Also, they kindly arranged for us to say our Goodbyes in

person. Since my husband's passing, they have spoken to me to see if I am ok -which is so nice. Yes, I would recommend them.

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Review from Sam B (Son of Resident) published on 21 August 2020
Submitted via Website • Report

Overall Experience

My mother has been a resident for 7 years, since May 2013. She is 94 and suffers with advanced dementia and has been bedridden for the last 4 years, meaning the staff have to provide ALL forms of welfare and care as she is totally incapable of helping herself. We have the highest admiration for all

the staff for their care, consideration and compassion. They are without question dedicated professionals. We thank them all, past and present. The approach centres on the individual, not just on facilities and aesthetics, personalising their approach to each resident not a one way covers all.

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Review from Lynne N (Niece of Resident) published on 4 March 2020
Submitted via Website • Report

Overall Experience

My uncle had been a resident of the home for five years. During the last few months, his dementia had become worse and at the age of 95, he was slowly slipping away. The home were very supportive of the family and the care that they gave my uncle during his last few weeks was exemplary. The staff made

every effort to keep him settled and pain-free during the last weeks of his life. The home arranged for a special hospital-style bed to be provided and kept his room warm and comfortable with regular checks throughout the day and night and encouraging him to eat and drink. His room was kept spotless and his linen changed daily or more often.

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Review from Karen M (Daughter of Resident) published on 2 December 2019
Submitted via Website • Report

Overall Experience

My mother moved into the care of Chevington Lodge in May 2007 and passed away late October 2019. During the whole of this time, she received superb care. As her dementia progressed she, at times, became frightened and difficult. The care team managed her problem days perfectly. Later she became bedridden

and was provided with a hospital bed and air mattress which kept her as comfortable as possible. She was, for the last two years, unable to eat solid food so was fed a special protein food by hand. Her care at this time was so difficult, I can only say how much respect I hold for everyone at Chevington. We were free to come and go as we wished, we were always offered tea and biscuits during our visits, care records were kept in the room for us to inspect.
I cannot praise the management team, caregivers, catering and laundry staff enough for what they give to their clients. I would also like to thank the business owners for the kind way they looked after us.

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Review from Debbie H (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience

As a family, we have nothing but the highest of praise for Chevington Lodge and its staff for the care and dignity given to my mother. The home operates the highest standard of cleanliness and the quality of care given by the staff is second to none. My mother is treated with kindness and respect, given

the level of care needed. We feel safe and comforted by the approach towards all the residents that we see on a regular basis.

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Review from Peter S (Friend of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

Following on emergency admission in July 2017, the health of each of the couple (both residents at Chevington Lodge) has deteriorated significantly within the last 6 months. They now need much higher levels of care and support and we continue to be very impressed with all of the staff at Chevington

Lodge, who have continued to provide the highest level of care. We have also valued Chevington Lodge's willingness to discuss openly with us future care planning.

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Review from D H (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

I visit on a regular basis and the standard of care I have seen has been very good. My mother says "All the staff are kind and the food is good". I have found all the staff friendly and all respect the residents. I am kept informed of any health issues etc. Chevington Lodge is always presented clean

and tidy. My only criticism is that although I know they have group activities it would be good to encourage the more able residents to be involved in a few more activities.

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Review from L E (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

The care that dad received was next to none. Kind, friendly care always done with a smile and nothing was too much when asked. His dignity was always taken into consideration and although his stay was short, he had the best care possible.

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Review from Stella H (Resident) assisted by family/friend published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience

I am 89 years old. I have been here for nearly two years. The care and attention of the Manager, carers, cleaners, cooks etc are outstanding. This is home from home and I wish to spend the rest of my time here. I am so happy.

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Review from Martin S (Son of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience

My father continues to receive excellent care and support appropriate to his ever-increasing needs.
Issues, as they arise, are quickly addressed involving ourselves in any solutions.
Staff attitudes and competence are excellent and I would recommend this home to others without hesitation.

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Review from Susan H (Daughter of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience

My mother is very well looked after, cared for with dignity and gentleness. I find all the staff to be helpful when I visit. I know they are busy but they always have time for me and the residents. The food always looks and smells nice.
I feel very confident leaving my mum in care at Chevington Lodge.
Thank

you.

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Review from Paul G (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience

Mum suffered from Parkinson's disease for 15 years and following a fall and breaking her hip, needed constant care.
A room was available at Chevington Lodge.
Mum spent nearly seven years there and sadly passed away on January 28th.
The care Mum had at the home from all the staff was exceptional,

right to the end of her life.

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Review from Michael J (Son of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience

I have visited my aunt in this home for five years and said how well she was treated. When my mother needed to into care at the age of 94, we decided she should go into Chevington Lodge. I have seen that all the staff and management treat the residents with great care and compassion. Activities are

arranged on a daily basis together with exercises to keep both mind and body active as possible. My mother is happy and contented and well looked after which is what I wanted and I have no complaints about her care.

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Review from L R (Cousin of Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience

My cousin was cared for at Chevington Lodge, for twelve months until her death. Throughout that time she received excellent care, physically emotionally and medically. She entered the home following a stroke which worsened her dementia. However, as a result of the attention she received her condition

improved and she enjoyed a happy final year despite a gradually deteriorating memory and additional physical complications. The staff all and everyone were warm and welcoming and communicated well with me. A loving atmosphere.

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Review from Ana C (Guardian of Resident) published on 27 August 2015
Submitted via Website • Report

Overall Experience

As a former employee I can tell you that they treat the residents as individuals , with dignity and respect and not as a number. Highly person centred, good activities for residents, awesome training for staff and very friendly environment. Many outdoor activities, boat trips when available.

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Chevington Lodge

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Room Information