St Mary's House

Your feedback is highly appreciated. This will be very helpful to other families looking for care homes to look after their loved ones. St Mary's House aims to provide person-centred care to all service users, and staff are working hard according to the core values of the company. It was a pleasure taking care of your mum and to work alongside you for her general well-being. Thank you very much!

Thank you very much for your very positive feedback of St. Mary's, Ellie. I always assure residents and the families of our aim to promote person-centred and high-quality care to our residents and staff are committed to working according to the core values of the service. Your feedback will be very helpful to families seeking placements for their loved ones. I will be delighted to share this with the team.

Thank you very much for your honest feedback on the service. As I always assured you, we aim to promote person-centred and high-quality care to our residents, and staff are committed to working according to the core values of care. Your feedback will be very helpful to families seeking placements for their loved ones. I will be delighted to share this with the team.

Thank you very much Caroline for your honest review of the service. As I always assured you, we aim to promote person centred and high quality of care to our residents and staff are committed to work according to the core values of care. Your feedback will be very helpful to families seeking placements for their loved ones.

Thank you very much for your positive feedback, Karen. This will be very helpful for families looking for a home for their loved ones. We aim to provide person-centred care to our service users, and staff working according to our care core values. This means so much to the team. We will strive and continue to offer a high standard of care.

Thank you, Ann, for leaving St Mary's House very good feedback. We aim to provide person-centred care to all our service users and staff to deliver the highest quality of care according to our core values. I wish we can identify that particular staff so we can personally acknowledge her hard work and commitment. I am glad you felt welcomed during your visits.

Thank you very much for your positive feedback and kind words, Diane. This will be very helpful for other families looking for care homes to look after their loved ones. St Mary's House aims to provide person-centred care to our service users, and staff are working according to the core values of the company. I will make sure these kind words are passed on to the team. This will definitely inspire staff to work even harder and feel the reward of the job.

Thank you for your feedback, Linda. We aim to provide person-centred care to all our service users and staff to always work according to the core values of the company.

Thank you very much for your very kind words to the service and towards the staff Diane. We always aim to provide person centred care to all our service users and to live up to the core values of the company.

Thank you for the very nice feedback, we endeavour to provide excellent care to our residents who are the centre of our job. I will pass this recognition to the girls who do the wonderful work day in and day out.

Thank you for the nice review, I just want to explain about the number of staff on duty. Every shift the number of staff is calculated based on Dependency Rating Tool wherein we record the time we spend on each resident within 24 hours covering all the activities of daily living, it will then calculate how many staff needed for 24 hours. We review the needs every month as minimum and immediately when there is a sudden change in the resident's needs. This is a very effective and transparent tool to ensure each individual resident get the time they need at all time.