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St Mary's House

Earsham Street, Bungay, Suffolk NR35 1AQ
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Care Provided by St Mary's House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,379£1,100 - £1,379
Residential Dementia Care£1,100 - £1,379£1,100 - £1,379

Contact St Mary's House to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Innomary Ltd
  • Private Owned

Person in charge

  • Wendell Damasco (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1990

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (4)

Parking

  • There is a car park at the back of the building along Outney Road
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St Mary's House Reviews (26)

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7.9

St Mary's House has a Review Score of 7.9 (7.869) out of 10, based on 3 reviews in the last 2 years. Over all time St Mary's House has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from D M (Daughter of Resident) published on 24 October 2018 Submitted via Postal Card
Overall Experience

Whilst the staff are caring and friendly they work hard. I don't feel there is enough of them to cope with all the residents' needs. It is not their fault as they all do their best but I feel they are stretched. Overall it is a personable home and the activities they bring in to entertain residents are a lovely bonus.

Reply from Wendell Damasco, Registered Manager at St Mary's House

Thank you for the nice review, I just want to explain about the number of staff on duty. Every shift the number of staff is calculated based on Dependency Rating Tool wherein we record the time we spend on each resident within 24 hours covering all the activities of daily living, it will then...  

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Review from S B (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card
Overall Experience

With the care and support of the staff, our father has settled in well at St Mary's. The staff have also supported us as a family to come to terms with father having to go into care. Staff are friendly and very approachable at all times. We feel we made an excellent choice choosing St Mary's for our father and he has improved in health since being cared for by the staff.

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Review from Anita B (Daughter of Resident) published on 23 October 2018 Submitted via Website
Overall Experience
My mother has been in St Mary's for three and a half years. She has been treated very well with the utmost kindness. All the staff are brilliant and understand the needs of these frail, elderly people. It is a challenging job especially as most have dementia of varying degrees.

The food is good and looks very appetising. The rooms are kept spotless and my mother always looks clean and tidy. I cannot speak too highly of the care she receives. Everyone is kind to me too and I know I can call in at any time to speak to the staff about any queries or worries I have about my mother's health. They are friendly and helpful. It is nice to know when I leave her she is well looked after and by people who genuinely care.

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Review from R A (Son of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience

Very pleased with St Mary's, the staff and general care. Thank you.

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Review from Gill P (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card
Overall Experience
My mother has been in the home since March 2017. In that time I have found her care to be excellent. I am informed of any problems and her condition is constantly reviewed and the necessary action taken.

The staff are always polite and friendly and I feel happy that my mother is in a safe, clean and caring environment.

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Review from T L S (Son of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

The staff are kind. Food good. We are happy with the care my mother gets here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 December 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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