
An absolute par-excellent care home that shows efficiency and professionalismKim M(Granddaughter of Resident/Service User)

Lovely caring staff. Residents are the main priority and the staff always have a smile on there faceMandy E(Daughter of Resident/Service User)


An absolute par-excellent care home that shows efficiency and professionalismKim M(Granddaughter of Resident/Service User)

Lovely caring staff. Residents are the main priority and the staff always have a smile on there faceMandy E(Daughter of Resident/Service User)


Bernash Care Home is a luxurious care home set in the heart of Bristol and offers dementia care, residential care, respite and day care.
Leaving home can be a challenging time, so to ensure the smoothest transition, Bernash Care Home boasts an authentic ‘home from home’ experience to help new residents settle.
Established since 1982, this traditional detached residential property, feels less like a hospital ward and more like a home. With...
Bernash Care Home is a luxurious care home set in the heart of Bristol and offers dementia care, residential care, respite and day care.
Leaving home can be a challenging time, so to ensure the smoothest transition, Bernash Care Home boasts an authentic ‘home from home’ experience to help new residents settle.
Established since 1982, this traditional detached residential property, feels less like a hospital ward and more like a home. With only a maximum of 23 residents, this select group can comfortably interact and form new bonds.
The bedroom suites are designed to give residents luxury, privacy and independence. All rooms are equipped with TV and telephone points and a lift provides easy access to all first-floor suites. The majority of the bedrooms have an en-suite and the rooms are both spacious and comfortable.
All the bedrooms and en-suites have a nurse call point which offers residents rapid access to a carer 24 hours a day.
There are two separate lounges in which to socialise and enjoy the company of fellow residents. One of which is a quiet lounge, so there is plenty of opportunity for private moments by yourself or with your loved ones too.
Staff also recognise the importance of activities and invest a lot of time making sure residents enjoy every day. With dedicated activities co-ordinators, there is a full programme of events on a daily basis, many of which actively encourage participation from family, friends and the local community.
In beautiful surroundings, with a team of people who are passionate about what they do each day and by aiming for excellence in every area, the care home makes the experience of living in a care home a fantastic life experience, as well as the best place to receive exceptional care.
Care Provided by Bernash Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bernash Care Home for full pricing details and T&Cs.
Contact Bernash Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Young at Heart Care Homes Ltd
- Private Owned
Person in charge
- Shelley Turnball (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (18)
Visiting
- The Home welcomes visitors but would strongly advise not to visit during lunch time periods.
Parking
- There is a driveway and cars permitted to park anywhere along the main road.
Bernash Care Home Reviews (101)
Bernash Care Home has a Review Score of 9.8 (9.841) out of 10, based on 17 reviews in the last 2 years.
Over all time Bernash Care Home has 101 reviews.
Very happy with Bernash and the staff are amazing. Very welcoming and nothing is too much trouble. I cannot praise the staff enough for their commitment and care towards the residents. Keep up the good work.
Very happy with Bernash and the staff are amazing. Very welcoming and nothing is too much trouble. I cannot praise the staff enough for their commitment and care towards the residents. Keep up the good work.
Thank-you so much for providing such a lovely review of our home. I will pass on your comments to the staff and we hope to see you soon. Best wishes to you and your family.
My father is always treated with respect and care by all the staff. I have never worried about his wellbeing as the staff are all so happy and loving to all residents. Keep up the excellent work Bernash.
My father is always treated with respect and care by all the staff. I have never worried about his wellbeing as the staff are all so happy and loving to all residents. Keep up the excellent work Bernash.
Thank you for your lovely review of Bernash. Your words are greatly appreciated by the whole team and we are delighted to hear that you are happy with the care that your father receives. Best wishes, Ryan
Cannot speak highly enough of the care given to my mum. The whole team from management to the cleaners have a genuine rapport with the residents and go the extra mile and have become true friends of the family. I know my mum is safe and cared for. It is the staff that makes Bernash a home.
Cannot speak highly enough of the care given to my mum. The whole team from management to the cleaners have a genuine rapport with the residents and go the extra mile and have become true friends of the family. I know my mum is safe and cared for. It is the staff that makes Bernash a home.
Thank you so much, Tina. It's very kind of you to give such positive feedback. So glad your mum is doing well and I will pass on your review to the staff, as good reviews always boost morale in the home. Best wishes, Ryan
I cannot thank the staff at Bernash enough for the way they have looked after my mum. She was admitted to the home in October 2019. It was a gut-wrenching decision to place her in a home but after meeting the staff and being shown around my mind was put at ease. Mum is so happy there. Whenever I...
I cannot thank the staff at Bernash enough for the way they have looked after my mum. She was admitted to the home in October 2019. It was a gut-wrenching decision to place her in a home but after meeting the staff and being shown around my mind was put at ease. Mum is so happy there. Whenever I have visited she has always been smiling. The staff always put the residents first and do all they can to keep them safe at this difficult time. I could not wish for a better place for her to spend her remaining time with us and cannot thank the staff enough for the love and care they give to all the residents.
Thank you so much for your kind words. Your words are greatly appreciated by the whole team and we are delighted to hear that you are happy with the care that your mother receives. Your mother has indeed flourished with us at Bernash, and it is lovely to see her so engaged with the residents and staff. She is a delight to have at Bernash. Best wishes to you and your family.
I can honestly say that I am in awe of the staff at Bernash, especially during these difficult times. My mum suffered a fall but her recovery has been quicker than expected and I put this down to the hard work of the staff. They have kept me updated on her progress and given me peace of mind...
I can honestly say that I am in awe of the staff at Bernash, especially during these difficult times. My mum suffered a fall but her recovery has been quicker than expected and I put this down to the hard work of the staff. They have kept me updated on her progress and given me peace of mind knowing that she is in very good hands.
Very happy with the care and support provided at Bernash. This is now the second family member that has gone to Bernash, and we remain extremely happy with the home. The staff are very welcoming, and I have no concerns.
Very happy with the care and support provided at Bernash. This is now the second family member that has gone to Bernash, and we remain extremely happy with the home. The staff are very welcoming, and I have no concerns.
Thank you so much for your lovely review. We pride ourselves on our care and very much appreciate your comments, which I will pass on to the team. Best wishes.
We were at odds with what to do until a close friend recommended Burnash. We were complacent at first, we didn't want to put my brother into a home, but we thought it best to due to the level of care we were unable...
We were at odds with what to do until a close friend recommended Burnash. We were complacent at first, we didn't want to put my brother into a home, but we thought it best to due to the level of care we were unable to provide. We went for a tour of the home and we were most impressed. Such a lovely place, everyone seemed so happy. Really felt like home! I wouldn't have like to have stayed there myself if the wife had not been with me! We met the Director and he was such a genuinely caring man which you do not tend to see nowadays. Usually, they are only interested in the money. He was interacting with patients and really knew his trade.
Since revisiting my brother, he is so happy. He has such a high level of care and it is such a relief and burden lifted knowing he is in such good hands. Thank you to all at Burnash.
Thank you for your very kind words about our home. It is a pleasure to look after your brother, and we hope to see you soon. Best wishes.
My friend has been at Bernash for over 2 years and with the current corona pandemic, I am so pleased that she is being kept safe by all the staff. They have been amazing during this difficult time and although they locked the home down early (which I was very happy they did), the staff have still...
My friend has been at Bernash for over 2 years and with the current corona pandemic, I am so pleased that she is being kept safe by all the staff. They have been amazing during this difficult time and although they locked the home down early (which I was very happy they did), the staff have still provided activities throughout the day and updated us on Facebook. We have also been able to keep in contact on video calls. Thank you to everyone at Bernash.
Thank you so much for your kind words about the home and team. The team have been working so hard during these difficult times and to hear such warm words is gratifying. Best wishes, Ryan.
My aunty lived here for ten years and loved every minute of it. She was cared for by wonderful people who treated her with care, respect and love. They are the most amazing people who give so much to their residents and are so patient with them. My aunty died recently and their kindness and...
My aunty lived here for ten years and loved every minute of it. She was cared for by wonderful people who treated her with care, respect and love. They are the most amazing people who give so much to their residents and are so patient with them. My aunty died recently and their kindness and thoughtfulness was second to none. A beautiful home and clean and spotless. Would recommend this place to anyone.
Dear Karen, many thanks for your kind words about the home and staff. It was a pleasure looking after your aunty and I will pass your kind words on to the staff. Best wishes, Ryan
We hear on the News about the Care homes that are at risk of Covid 19 and many who have the virus within their walls, we...
We hear on the News about the Care homes that are at risk of Covid 19 and many who have the virus within their walls, we appreciate so much the love and effort you put into caring for mum and others. My daughter works in the same profession and I am so proud of her and all of you, this Thursday my hands will be clapping for you and all the carers that help us, you are angels here on earth.
Dear Jane, thank you for taking the time to post your lovely review. During these tough times, it is especially gratifying to receive such heartfelt words about our staff and I am pleased that they are finally being given the same consideration as the NHS. Warmest wishes, Ryan.
My mother had dementia and was a resident at Bernash Care Home for 7 years before she passed away. I wanted to express our family's sincere thanks to all the staff who looked after her. The overall standards of the home were excellent and we were especially happy with the staff's genuine empathy...
My mother had dementia and was a resident at Bernash Care Home for 7 years before she passed away. I wanted to express our family's sincere thanks to all the staff who looked after her. The overall standards of the home were excellent and we were especially happy with the staff's genuine empathy towards all the residents. My mother loved being there and she always had a smile on her face. Thanks again.
My nan has really improved since moving to Bernash. The activities person is really good and involves her in everything. Very happy with staff and management.
My nan has really improved since moving to Bernash. The activities person is really good and involves her in everything. Very happy with staff and management.
The staff at Bernash are very nice and always friendly. My aunt seems very happy there. She likes the food there and the fact that the staff always have time to listen to her.
The staff at Bernash are very nice and always friendly. My aunt seems very happy there. She likes the food there and the fact that the staff always have time to listen to her.
Thank you for taking the time to write such a lovely review. Look forward to seeing you soon. Best wishes, Ryan.
Always ready to listen and advise usually over a cup of tea.
So good with interacting with patients' activities.
Cannot rate this caring care home more highly.
Always ready to listen and advise usually over a cup of tea.
So good with interacting with patients' activities.
Cannot rate this caring care home more highly.
Many thanks for taking the time to complete a review and writing such lovely comments. I’ll make sure your comments are passed on to all the staff. Best wishes, Director
My friend has been in Bernash for a month and we were very pleased that we managed to get a room for him. All the staff are extremely caring and friendly. Thank you.
My friend has been in Bernash for a month and we were very pleased that we managed to get a room for him. All the staff are extremely caring and friendly. Thank you.
Dear Francis, many thanks for your kind words about our home. We're glad your friend has settled in so well and look forward to seeing you next time you visit. Best wishes, Ryan.
I am entirely happy with the treatment and staff that is provided, the most satisfying thing is the overall care and treatment given to patients.
I am entirely happy with the treatment and staff that is provided, the most satisfying thing is the overall care and treatment given to patients.
Many thanks for your kind words. Best Wishes, Director.
My cousin has lived at Bernash Home for over 9 years and has always been looked after very well during this time. As I live down on the south coast, it has helped me to know she is looked after so well. I visit when I can and keep in touch by phone and the staff are very helpful at all times.
My cousin has lived at Bernash Home for over 9 years and has always been looked after very well during this time. As I live down on the south coast, it has helped me to know she is looked after so well. I visit when I can and keep in touch by phone and the staff are very helpful at all times.
Many thanks for providing us with such a lovely review. Best wishes, Director
Very nice care home and clean and tidy. Staff and management are pleasant and attentive to my friends needs. Friends and family are always made very welcome.
Very nice care home and clean and tidy. Staff and management are pleasant and attentive to my friends needs. Friends and family are always made very welcome.
Many thanks for your kind words. Best wishes, Ryan
The care home offers an excellent standard of care, they treat their residents with dignity and respect. The staff are very hard working and caring and make us feel at home when we visit. Highly recommended.
The care home offers an excellent standard of care, they treat their residents with dignity and respect. The staff are very hard working and caring and make us feel at home when we visit. Highly recommended.
Dear Denise, thank-you for taking the time to post your review. We pride ourselves on the care we deliver to all of our residents and it is always great to hear such fantastic praise for the team. Warmest wishes.
I am very happy with the care that my friend is receiving. The staff are very friendly and are always keeping my friend entertained. Would happily recommend this care home to others.
I am very happy with the care that my friend is receiving. The staff are very friendly and are always keeping my friend entertained. Would happily recommend this care home to others.
Thank you so much, Barbara, for your lovely review. I'm glad your friend has settled in so well with us. Thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 19 August 2026We currently have 1 beautiful newly decorated room available with en-suite. Please contact the home if you require a bed.
News (0) & Events (0)
There are no news items for Bernash Care Home.
There are no upcoming events for Bernash Care Home.
Awards / Recognitions (8)
- 31 Jan 2024Recipient: Young at Heart Care Homes Ltd
- 28 Feb 2023Recipient: Young at Heart Care Homes Ltd
- 30 Jun 2022Recipient: Young at Heart Care Homes Ltd
Accreditations
There are no accreditations posted yet for Bernash Care Home.
Meet the Team (6)

Shelley came to Bernash Care Home after successfully managing a local Dementia Care Home for over nine years. She started her career as a Care...
Shelley came to Bernash Care Home after successfully managing a local Dementia Care Home for over nine years. She started her career as a Care Assistant in 1997 and quickly moved through the ranks, completing IOSH Certificate in Health & Safety and Dementia Care Level 2, NVQ Level 4 in Health & Social Care, and Leadership & Management Level 5. Shelley’s ambition as a child was to become a nurse, but by default moved into a leadership and management role within the care sector. She arrived at Bernash Care Home in August 2016 and successfully assisted Corporate Management to effect change and gain the confidence of CQC to award us with an overall ‘Good’ rating. Outside of work Shelley likes to spend time with her children, enjoyed Arts and Crafts, socialising with friends and holidaying at her caravan in Westbay.

Jo Coles has worked in Care since 2009, working her way up from carer to team leader. Jo has completed an NVQ Level 2 and 3 in Health and Social...
Jo Coles has worked in Care since 2009, working her way up from carer to team leader. Jo has completed an NVQ Level 2 and 3 in Health and Social Care. She has also completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity. In her spare time, Jo enjoys socialising with friends, spending time with her children, grandchildren and her 3 dogs.

Marion Wilcox or “Maz” as she likes to be known has worked at Bernash Care Home for six years. She has completed her care certificate and prior to...
Marion Wilcox or “Maz” as she likes to be known has worked at Bernash Care Home for six years. She has completed her care certificate and prior to joining the team at Bernash, she worked in nursing homes, psychiatric hospitals and with learning difficulties. Maz has a keen interest in cooking and successfully attained a food hygiene certificate. She has a passion for working in the care sector – to her, caring is not just a job, it’s a vocation and she enjoys making a difference to someone’s life. Outside of work she loves spending time with her family and socialising with friends – she also has a penchant for karaoke!

Katie has been working in care for 17 years, with experience gained at the BRI Hospital for 3 years as well Bernash. Katie has passed her NVQ Level 2...
Katie has been working in care for 17 years, with experience gained at the BRI Hospital for 3 years as well Bernash. Katie has passed her NVQ Level 2 qualification in Care and is currently working on her NVQ Level 3, as well as completing all in house training. Katie enjoys socialising with the residents and bringing a smile to their faces. At home, Katie enjoys spending time with her children and sewing children’s toys.

Meg has worked at Bernash for 8 years, starting as a part time care assistant and working her way up to Team Leader. Meg has completed NVQ Levels 2...
Meg has worked at Bernash for 8 years, starting as a part time care assistant and working her way up to Team Leader. Meg has completed NVQ Levels 2 and 3 in Care and she is currently working towards NVQ level 4 as well as completing all in house training. Meg enjoys interacting with our residents and has great pleasure in seeing them happy and well looked after. Outside of work Meg enjoys spending time with her 3 children.

Laura has worked at Bernash since December 2018. Laura started as Domestic but soon moved to Cooking for the residents and is now our Administrator,...
Laura has worked at Bernash since December 2018. Laura started as Domestic but soon moved to Cooking for the residents and is now our Administrator, so Laura has good knowledge of various roles within the home. Laura previously worked for a top law firm within Bristol and has also gained qualifications including NVQ levels 2 & 3 in Business Administration and a Diploma in Legal Accounts. Laura has a passion for working with the elderly, especially residents with dementia after experiencing her grandparents suffer with the illness and helped care for them for many years. Laura’s interests outside of work is spending time with her daughter and other family and friends including her dog ‘Marley’.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bernash Care Home to verify any information. View our terms and conditions. Bernash Care Home has an Enhanced Service -what an Enhanced Service includes.