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St Anne's

Plougastel Drive, Off Callington Road, Saltash, Cornwall PL12 6DJ
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The home continues to provide a caring and safe environmentHelen S(Daughter of Resident/Service User)
St Anne's, Saltash
The staff went above and beyond to help her settle in and make her feel safe and welcome!Andrew B(Son of Resident/Service User)
St Anne's, Saltash
St Anne's, Saltash

Anchor’s St Anne's, in Saltash supports up to 33 older people to live a comfortable lifestyle, as well as providing dementia care. The home continues welcome new residents.

The home is located in a quiet area within a short distance of the River Tamar and the Tamar Bridge.

A range of care services is available at St Anne's, including convalescence care, respite care, trial stays and long term care.

Residents can...  

Care Provided by St Anne's

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,410From £1,410
Residential Dementia CareFrom £1,410From £1,410

Fees can vary depending on care needs and other factors. Colleagues at St Anne's will be happy to discuss our weekly fees with you and what our fees include.

Contact St Anne's to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Lisa Honeywell (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (33)
  • Single Rooms with ensuite Wet Room (33)

Visiting

  • Visitors are welcome at St Anne's.

Parking

  • On site parking is available, including disabled parking spaces.

St Anne's Reviews (62)

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9.9

St Anne's has a Review Score of 9.9 (9.860) out of 10, based on 21 reviews in the last 2 years. Over all time St Anne's has 62 reviews.

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Review from Nigel G (Son of Resident) published on 29 July 2026 Submitted via Website
Overall Experience

St Anne's care home is an exceptional care home. It is friendly, clean and very welcoming. The staff are brilliant and give my mother everything she needs. This is her second visit here and, as a family we feel she is in a very safe, secure and nurturing environment. Thank you to everyone who I communicated with, you were all very kind and helpful. I would definitely recommend St Anne's to anyone looking for peace of mind and an enjoyable stay.

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Review from M C (Daughter of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience

Staff are always pleasant, helpful and friendly.

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Review from N R (Son of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Always impressed by the friendly and attentive attitude and behaviour of the staff at St Annes toward both the residents and family visitors. The home feels both welcoming, supportive, secure and is consistently spotlessly clean and warm.

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Review from Kerry W (Son of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

We are delighted my mother has a place at St Annes care home. The staff are so kind and take very good care of mum. Her lovely room really feels like home. Although my mother cannot always participate lots of activities are organised and everything is done to create a lovely atmosphere. Many thanks to all the staff!

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Review from Kelvin B (Son of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

Thank you and staff for all you had done caring for mum. She was a very quiet and nervous person but was beginning to become more sociable as time passed. It's a shame her time at St Anne's Saltash was shorter than expected but I know she felt safe and cared for, which in turn made me feel I had ensured she was in a good caring place. Thank you all.

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Review from K G (Granddaughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

From the first phone call to enquire about availability to nan's last day at the home, all staff I encountered were welcoming and accommodating. Nan was well looked after and fed very well. When she became poorly the staff not only cared for her but looked after myself and my dad (asking if we wanted tea/coffee or anything to eat, whilst we were sat with her). I cannot thank them enough for all their support and kind words at the end. Anyone who stays here will have the best time and be looked after very well.

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Review from J K (Daughter of Resident) published on 27 January 2026 Submitted via Website
Overall Experience
Mum spent the last year and half in St Anne's. Sadly she passed away in December 2025.
I cannot fault the staff as mum loved them and they went above and beyond and built a great relationship with her. As a family we also built a great relationship too and really appreciated how they all took care of our mum. They really care for the residents.
Sadly the dynamics have changed and it felt like the budget was being squeezed and staff were not as happy as before. They didn't hold a Xmas fair, or raffle in December and they removed the little shop that was there for residents. Also, they recently stopped the cinema evenings which it was clear the residents loved.
I raised a concern regarding the cleanliness of the room, which was dealt with and the team they have now are amazing. Mum said it was the cleanest her room had been.

I just hope that Anchor recognise what great staff they have and make them feel appreciated and that they can overcome the issues. Thank you so very much x

Reply from Lisa Honeywell, Manager at St Anne's

Thank you for taking the time to review St Anne's and we are please you rate our overall experience as excellent. Please accept our condolences again on your Mum's passing, she is missed by us all. We appreciate your kind comments regarding our team and the cleanliness of St Anne's, and I will pass...  

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Review from Helen S (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card
Overall Experience

The home continues to provide a caring and safe environment. My father passed away at the start of September, and the staff could not have been more supportive of both Mum and the rest of the family. Excellent service.

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Review from Andrew B (Son of Resident) published on 20 October 2025 Submitted via Website
Overall Experience

My mother stayed here for a 2 week respite with the option of ongoing care here! As soon as we walked though the door it was homely and welcoming! Her room was clean and spacious even had a little kitchenette so she could have a little bit of independence if she wanted it! The dining room, Day room and tv room are bright and airy, and all in the 1950's style with was lovely! The food looked amazing! The staff went above and beyond to help her settle in and make her feel safe and welcome! I would love to be in a home like this when my time comes! Thank you St Anns for making it so nice for mum and for making a stressful situation into an easy one!

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Review from J H (Daughter of Resident) published on 19 September 2025 Submitted via Website
Overall Experience
My mother was fortunate to spend the final 2 and a half years of her life in this care home. When you walk through the doors, it feels so different to the archetypal care home. It's light, bright and modern, no unpleasant aromas and a cheerful welcome from all the staff you encounter. It feels like a hotel rather than a residential home.
My mother's room was amazing. Ensuite facilities and a small kitchenette which made her feel self contained and safe. She valued her privacy and this was very important in helping her settle and feel at home. She had a choice of eating in the dining room with the other residents or staying in her room. The staff always facilitated her choices and she appreciated their efforts.
The food is exemplary and of a high standard.

My mother passed away in June and our family are indebted to all the amazing staff at St Annes. They were compassionate, kind, empathetic and cared for us too. It is a great comfort to our family; we shall be eternally grateful.

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Review from J T (Son of Resident) published on 18 September 2025 Submitted via Website
Overall Experience
Dad has been at St Anne's for 18months now and he's very happy here. I can't fault St Anne's- the staff from top to bottom are all amazing. Communication is excellent, care first class, food very good and all cooked on site by wonderful kitchen staff.

GP response to requests for Primary care is very good.

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Review from Linda K (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience

Everyone at the home are extremely pleasant. They are patent and kind. They take the time to learn about the resident, family connections etc. They take time to find out their favourite needs, where they like to go, what time they like to go to bed and what time they like to get up. All in all an extremely pleasant atmosphere to be in.

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Review from J T (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card
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As a family we have been so pleased with the care and welcome at St. Anne's. We are happy to see how dad has settled, and are truly appreciative of the team, and their kindness.

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Review from N W (Son of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience
Very good, Mum was recently admitted to hospital for a period and they commented how good her results were in terms of Mum's conditions, meds etc.

On Mum's return, she was lavished with attention which eased her worries about coming back, they are always very attentive and caring.

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Review from Michael W (Son of Resident) published on 5 March 2025 Submitted via Postal Card
Overall Experience

My mum has dementia and spent time in hospital. She was very anxious about returning. They were brilliant, made her feel welcome and restored her confidence. She is now happy and feels like she is at home.

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Review from Jan A (Niece of Resident) published on 13 January 2025 Submitted via Website
Overall Experience
My Aunty was a resident of St Anne's Care Home and was treated so well, she loved it there. All staff are marvellous and nothing is ever too much to do. Strongly Recommend.

5-star treatment given at all times.

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Review from A S (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card
Overall Experience
I would like to thank all the staff at St Anne's for the wonderful care and kindness shown to Mum and ourselves over the last 4 years.

The difficult last week of her life was full of warmth, care, and kindness from all members of staff. Thank you from all our family.

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Review from Michael H (Son-in-law of Resident) published on 31 December 2024 Submitted via Postal Card
Overall Experience

The staff at St Anne's continue to provide a high standard of compassionate and positive care for Mum who has now been a resident for nearly two years. As her needs have changed over that time they have been responsive in altering her care plan and take a truly person-centred approach. St Anne's is a positive environment both in terms of the high standard of decor and cleanliness but also due to the warm, welcoming and cheerful attitude of the staff. Thank you again for all that you are doing.

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Review from M B (Son of Resident) published on 4 December 2024 Submitted via Postal Card
Overall Experience
We viewed St Anne's when it became necessary to source residential care for my Mother. We were so impressed!
Staff - Everybody we encountered was friendly and welcoming. It also struck us that St Anne's is well-staffed.
Premises - so clean and well maintained. Careful thought has been given to make it as near to a home from home as possible.

My Mother after a difficult start has now settled in and is well cared for. Many thanks.

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Review from G B (Son of Resident) published on 19 September 2024 Submitted via Website
Overall Experience

My mother has been a resident of St Anne's for the last two years and recently celebrated her 100th birthday. St Anne's put on a 100th birthday party for residents and family on the big day and ensured that the occasion was marked in style. A few days later St Anne's provided the upstairs lounge for a small family and friends party which was attended by the local mayor. Both parties were greatly enjoyed by Mum and all who attended. Over the last two years my mum has been looked after with great love and care by all the staff at St Anne's. She greatly enjoys the many activities organised by St Anne's, especially the singing. Our family greatly appreciates the care and kindness Mum is shown. St Anne's is a great place for the residents to live. It is a safe and caring environment.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 March 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

We currently have two vacancies for care. Please contact St Anne's for further details.

News (3) & Events (0)

News
  • 22 Dec 2025

    Residents and colleagues at Anchor care homes across Cornwall are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

  • 11 Sep 2024

    A care home resident in Cornwall has celebrated reaching 100 years of age. Mary Barnes was joined by members of her family on Wednesday 28 September to celebrate the landmark...

Upcoming Events

There are no upcoming events for St Anne's.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for St Anne's.

Meet the Team (3)

Lisa Honeywell
Lisa HoneywellJob Title:Home Manager

Hello, I’m Lisa, the Home Manager. I’ve worked in care for over 22 years and truly enjoy creating a safe, welcoming environment for residents, families, and staff. I believe in a personal approach and love getting to know everyone and building a rapport and gaining their trust to ensure our residents receive their care, their way! My door is always open, whether you have a question, concern, or just want a friendly chat.

Dafnie Rowe
Dafnie RoweJob Title:Deputy Manager

Hi, I’m Dafnie, Deputy Manager here at the home. I support the team in delivering high-quality, person-centred care each day.

With a background in residential care for over 15 years, I’m passionate about making a difference in our residents’ lives and supporting their well-being. I'm always happy to help and enjoy being part of such a dedicated, caring team.

Sharon Trevarthen
Sharon TrevarthenJob Title:Administrator

Hello! I’m Sharon, the Home Administrator. I take care of the behind-the-scenes work, from handling enquiries and paperwork to supporting families and staff. I’ve worked in administration for over 30 years and love the variety each day brings. If you need assistance or just want to say hello, I’m always here to help!

Frequently Asked Questions about St Anne's

What types of Care is St Anne's registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Anne's have?

There are 33 Single Rooms.

What are the Facilities & Services at St Anne's?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is St Anne's to the centre of Saltash?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Anne's to verify any information. View our terms and conditions. St Anne's has an Enhanced Service -more info.