
The home continues to provide a caring and safe environmentHelen S(Daughter of Resident/Service User)

The staff went above and beyond to help her settle in and make her feel safe and welcome!Andrew B(Son of Resident/Service User)


The home continues to provide a caring and safe environmentHelen S(Daughter of Resident/Service User)

The staff went above and beyond to help her settle in and make her feel safe and welcome!Andrew B(Son of Resident/Service User)


Anchor’s St Anne's, in Saltash supports up to 33 older people to live a comfortable lifestyle, as well as providing dementia care. The home continues welcome new residents.
The home is located in a quiet area within a short distance of the River Tamar and the Tamar Bridge.
A range of care services is available at St Anne's, including convalescence care, respite care, trial stays and long term care.
Residents can...
Care Provided by St Anne's
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at St Anne's will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact St Anne's for full pricing details and T&Cs.
Contact St Anne's to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Lisa Honeywell (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
Room Information
- Single Rooms (33)
- Single Rooms with ensuite Wet Room (33)
Visiting
- Visitors are welcome at St Anne's.
Parking
- On site parking is available, including disabled parking spaces.
St Anne's Reviews (62)
St Anne's has a Review Score of 9.9 (9.860) out of 10, based on 21 reviews in the last 2 years.
Over all time St Anne's has 62 reviews.
Excellent time, helped me recuperate after illness.
Amazing care home. Staff could not do enough for my nan and nothing was too much. We celebrated her birthday this month and they went beyond to make her feel special on her day. Honestly, it's the best home and like I said the staff are amazing.
Mum has been here just over a year now and what a difference your care home has made to Mum's and my life. A few early disappointments but once I got used to what you do for Mum overall has been excellent. All the staff are very caring and helpful whenever I visit and most importantly whenever I visit and most important Mum is happy with you all. So thanks for looking after her.
A caring home with friendly welcoming staff. Mum receives excellent care and support by all staff.
My wife has settled in well and being well cared for, a tremendous weight off my mind.
My mum celebrated her 82nd birthday with all the kind and caring staff at St Anne's just before Christmas. She took a turn for the worse with her dementia and was not eating, but with fantastic care and total devotion from the staff, she turned a corner. She is so happy living at St Anne's. They engage with all residents every day and provide lots of stimulating activities. I could not ask for better care. Thank you, all.
All of the staff at St Anne's are friendly, helpful and caring. The management team have assisted my wife with the administration of my mother-in-law's accounts. She seems very happy there and enjoys the variety of activities provided. Overall, we have been delighted with everything St Anne's has provided since she moved in before Christmas 2019.
St Anne's staff were exceptional during the last days of my mum's life. The care and attention they showed her were immeasurable. They also could not do enough for us, her family. I cannot recommend St Anne's enough. They are sensitive and thoughtful and have a great understanding of end-of-life care.
From the first day my mother arrived at St Anne's, my mum was made so welcome and cared for. Nothing was too much trouble to help her settle in. This was from every member of staff, no matter what their role. Also, as a family, we were very assured of her care at all times. The activities every week are varied, and my mum loves and joins in everything - loves music, singing and children visiting. Looking forward to Mum's safe and happy days at St Anne's.
My friend had had a fall three days previously, and the staff had kept me informed of her visit to the hospital and return to the home. On my visit, I was warmly welcomed and taken to her room and brought a tray of coffee and biscuits. I have visited St Anne's many times and am always impressed by their cheerful staff and the care they take of their residents and the home in general. It's a very special place.
My mum lived at St Anne's for almost three years, and from the moment she moved in, we knew she would be extremely well cared for. As her needs changed, the staff adapted to support and care for her with dignity and humour! They were also there for the family with a smile on their faces, and nothing was too much trouble. I was so grateful to know that Mum was safe, and she knew it too. Mum was there throughout Covid, and although it was difficult as a family member not being able to visit as much as I would like, St Anne's organised things amazingly well, and with a bit of planning, there was always the opportunity for me to visit or a Skype call. Thank you, St Anne's.
My mum has been at St Anne's for 18 months. The management and staff are very caring. My mum always looks lovely and is very happy to be at St Anne's. The staff look after her very well. Regular entertainment and parties with the home being extremely clean and welcoming. We highly recommend St Anne's.
Dad went into St Anne's when I was termed a carer in crisis. The last lockdown impacted o his mobility a great deal (a torn rotator cuff leaves his left arm functionless at present) arthritis and loneliness also a huge factor. Since going into St Anne's, he has eaten well, feels safe 24/7 and enjoyed conversation with others of his own age. He has a good room/flat - which I look forward to seeing - and it overlooks a football pitch! All staff lovely, but getting a bit too busy - need more staff now! Dad says he is happy. I can't comment on some things as I have not been inside yet.
I was 94-years of age and living alone in a one-bedroom flat. I have a couple of cornish friends, who I have known since our teenage years, and they wanted me to move back to my home town. My friend's daughter and son-in-law contacted the deputy manager of this lovely home and organised everything, for which, I was extremely grateful. I have hearing and eyesight problems and have needed treatment. Again everything was arranged for me including a carer to accompany me. I have been assured that I am now part of the St Anne's family and know I will be in capable hands when needed.
All staff are professional and very caring. My father is in the best place, he is treated with kindness and dignity, and I feel supported by the whole team. Nothing is ever too much trouble. I would recommend this home to anyone looking for a care facility for their loved ones.
This home is second to none. I have nothing but praise to say about the Manager and all the staff. Such a happy home. I wanted for nothing and looked after better than a 5-star hotel. Outstanding in every aspect. you only have to walk around the home to see how well it is presented. Very clean and the artistry on the walls very pleasing on the eye. Staff so pleasant. Nothing too much trouble. Always willing to help. I hope other people give their opinions on such an outstanding home. May you go from strength to strength. Best wishes and thank you.
The staff took great care to make sure the move went smoothly. It took her a while to settle as she is a very independent lady. She enjoys the company and joins in the activities, missing them at the moment. The manager and his staff have dealt with the Covid lockdown with great professionalism and care. I am now able to see mum again, with sensible restrictions. I am pleased mum is in safe hands and she looks very well and healthy.
My 93-year-old father, who has dementia, moved into St Anne's last September on a trial basis. He has settled in very well and is very happy there. All of the staff have been very friendly and welcoming and the manager has always contacted us in any matters relating to his care. He has joined in many of the activities provided and has been encouraged to paint again (he was a professional artist). The current Covid 19 pandemic has been very well managed and contact has been maintained using video calls. I am very happy with the care provided.
My siblings and I are so relieved Mum is in the care of St.Anne's and we know that she is safe and being looked after. She has settled well and is enjoying talking about old Saltash with other residents.
My mother moved into St Anne's at the end of April, following my father's death from old age at Easter. The professionalism, care and support shown by the manager and staff to not only my mother but to myself and my siblings, was without fault. To know she is safe and being so well cared for in this difficult time is so reassuring. The open lines of communication have enabled my mother and myself and staff to make this a positive life change for my mother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 March 2020Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact St Anne's for further details.
News (3) & Events (0)
- 22 Dec 2025
Residents and colleagues at Anchor care homes across Cornwall are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
- 11 Sep 2024
A care home resident in Cornwall has celebrated reaching 100 years of age. Mary Barnes was joined by members of her family on Wednesday 28 September to celebrate the landmark...
There are no upcoming events for St Anne's.
Accreditations
There are no accreditations posted yet for St Anne's.
Meet the Team (3)

Hello, I’m Lisa, the Home Manager. I’ve worked in care for over 22 years and truly enjoy creating a safe, welcoming environment for residents, families, and staff. I believe in a personal approach and love getting to know everyone and building a rapport and gaining their trust to ensure our residents receive their care, their way! My door is always open, whether you have a question, concern, or just want a friendly chat.

Hi, I’m Dafnie, Deputy Manager here at the home. I support the team in delivering high-quality, person-centred care each day.
With a background in residential care for over 15 years, I’m passionate about making a difference in our residents’ lives and supporting their well-being. I'm always happy to help and enjoy being part of such a dedicated, caring team.

Hello! I’m Sharon, the Home Administrator. I take care of the behind-the-scenes work, from handling enquiries and paperwork to supporting families and staff. I’ve worked in administration for over 30 years and love the variety each day brings. If you need assistance or just want to say hello, I’m always here to help!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Anne's to verify any information. View our terms and conditions. St Anne's has an Enhanced Service -more info.