
The home continues to provide a caring and safe environmentHelen S(Daughter of Resident/Service User)

The staff went above and beyond to help her settle in and make her feel safe and welcome!Andrew B(Son of Resident/Service User)


The home continues to provide a caring and safe environmentHelen S(Daughter of Resident/Service User)

The staff went above and beyond to help her settle in and make her feel safe and welcome!Andrew B(Son of Resident/Service User)


Anchor’s St Anne's, in Saltash supports up to 33 older people to live a comfortable lifestyle, as well as providing dementia care. The home continues welcome new residents.
The home is located in a quiet area within a short distance of the River Tamar and the Tamar Bridge.
A range of care services is available at St Anne's, including convalescence care, respite care, trial stays and long term care.
Residents can...
Care Provided by St Anne's
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at St Anne's will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact St Anne's for full pricing details and T&Cs.
Contact St Anne's to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Lisa Honeywell (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2004
Room Information
- Single Rooms (33)
- Single Rooms with ensuite Wet Room (33)
Visiting
- Visitors are welcome at St Anne's.
Parking
- On site parking is available, including disabled parking spaces.
St Anne's Reviews (62)
St Anne's has a Review Score of 9.9 (9.860) out of 10, based on 21 reviews in the last 2 years.
Over all time St Anne's has 62 reviews.
St Anne's care home is an exceptional care home. It is friendly, clean and very welcoming. The staff are brilliant and give my mother everything she needs. This is her second visit here and, as a family we feel she is in a very safe, secure and nurturing environment. Thank you to everyone who I communicated with, you were all very kind and helpful. I would definitely recommend St Anne's to anyone looking for peace of mind and an enjoyable stay.
Staff are always pleasant, helpful and friendly.
Always impressed by the friendly and attentive attitude and behaviour of the staff at St Annes toward both the residents and family visitors. The home feels both welcoming, supportive, secure and is consistently spotlessly clean and warm.
We are delighted my mother has a place at St Annes care home. The staff are so kind and take very good care of mum. Her lovely room really feels like home. Although my mother cannot always participate lots of activities are organised and everything is done to create a lovely atmosphere. Many thanks to all the staff!
Thank you and staff for all you had done caring for mum. She was a very quiet and nervous person but was beginning to become more sociable as time passed. It's a shame her time at St Anne's Saltash was shorter than expected but I know she felt safe and cared for, which in turn made me feel I had ensured she was in a good caring place. Thank you all.
From the first phone call to enquire about availability to nan's last day at the home, all staff I encountered were welcoming and accommodating. Nan was well looked after and fed very well. When she became poorly the staff not only cared for her but looked after myself and my dad (asking if we wanted tea/coffee or anything to eat, whilst we were sat with her). I cannot thank them enough for all their support and kind words at the end. Anyone who stays here will have the best time and be looked after very well.
I cannot fault the staff as mum loved them and they went above and beyond and built a great relationship with her. As a family we also built a great relationship too and really appreciated how they all took care of our mum. They really care for the residents.
Sadly the dynamics have changed and it felt like the budget was being squeezed and staff were not as happy as before. They didn't hold a Xmas fair, or raffle in December and they removed the little shop that was there for residents. Also, they recently stopped the cinema evenings which it was clear the residents loved.
I raised a concern regarding the cleanliness of the room, which was dealt with and the team they have now are amazing. Mum said it was the cleanest her room had been.
I just hope that Anchor recognise what great staff they have and make them feel appreciated and that they can overcome the issues. Thank you so very much x
Thank you for taking the time to review St Anne's and we are please you rate our overall experience as excellent. Please accept our condolences again on your Mum's passing, she is missed by us all. We appreciate your kind comments regarding our team and the cleanliness of St Anne's, and I will pass...
The home continues to provide a caring and safe environment. My father passed away at the start of September, and the staff could not have been more supportive of both Mum and the rest of the family. Excellent service.
My mother stayed here for a 2 week respite with the option of ongoing care here! As soon as we walked though the door it was homely and welcoming! Her room was clean and spacious even had a little kitchenette so she could have a little bit of independence if she wanted it! The dining room, Day room and tv room are bright and airy, and all in the 1950's style with was lovely! The food looked amazing! The staff went above and beyond to help her settle in and make her feel safe and welcome! I would love to be in a home like this when my time comes! Thank you St Anns for making it so nice for mum and for making a stressful situation into an easy one!
My mother's room was amazing. Ensuite facilities and a small kitchenette which made her feel self contained and safe. She valued her privacy and this was very important in helping her settle and feel at home. She had a choice of eating in the dining room with the other residents or staying in her room. The staff always facilitated her choices and she appreciated their efforts.
The food is exemplary and of a high standard.
My mother passed away in June and our family are indebted to all the amazing staff at St Annes. They were compassionate, kind, empathetic and cared for us too. It is a great comfort to our family; we shall be eternally grateful.
GP response to requests for Primary care is very good.
Everyone at the home are extremely pleasant. They are patent and kind. They take the time to learn about the resident, family connections etc. They take time to find out their favourite needs, where they like to go, what time they like to go to bed and what time they like to get up. All in all an extremely pleasant atmosphere to be in.
As a family we have been so pleased with the care and welcome at St. Anne's. We are happy to see how dad has settled, and are truly appreciative of the team, and their kindness.
On Mum's return, she was lavished with attention which eased her worries about coming back, they are always very attentive and caring.
My mum has dementia and spent time in hospital. She was very anxious about returning. They were brilliant, made her feel welcome and restored her confidence. She is now happy and feels like she is at home.
5-star treatment given at all times.
The difficult last week of her life was full of warmth, care, and kindness from all members of staff. Thank you from all our family.
The staff at St Anne's continue to provide a high standard of compassionate and positive care for Mum who has now been a resident for nearly two years. As her needs have changed over that time they have been responsive in altering her care plan and take a truly person-centred approach. St Anne's is a positive environment both in terms of the high standard of decor and cleanliness but also due to the warm, welcoming and cheerful attitude of the staff. Thank you again for all that you are doing.
Staff - Everybody we encountered was friendly and welcoming. It also struck us that St Anne's is well-staffed.
Premises - so clean and well maintained. Careful thought has been given to make it as near to a home from home as possible.
My Mother after a difficult start has now settled in and is well cared for. Many thanks.
My mother has been a resident of St Anne's for the last two years and recently celebrated her 100th birthday. St Anne's put on a 100th birthday party for residents and family on the big day and ensured that the occasion was marked in style. A few days later St Anne's provided the upstairs lounge for a small family and friends party which was attended by the local mayor. Both parties were greatly enjoyed by Mum and all who attended. Over the last two years my mum has been looked after with great love and care by all the staff at St Anne's. She greatly enjoys the many activities organised by St Anne's, especially the singing. Our family greatly appreciates the care and kindness Mum is shown. St Anne's is a great place for the residents to live. It is a safe and caring environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 March 2020Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have two vacancies for care. Please contact St Anne's for further details.
News (3) & Events (0)
- 22 Dec 2025
Residents and colleagues at Anchor care homes across Cornwall are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
- 11 Sep 2024
A care home resident in Cornwall has celebrated reaching 100 years of age. Mary Barnes was joined by members of her family on Wednesday 28 September to celebrate the landmark...
There are no upcoming events for St Anne's.
Accreditations
There are no accreditations posted yet for St Anne's.
Meet the Team (3)

Hello, I’m Lisa, the Home Manager. I’ve worked in care for over 22 years and truly enjoy creating a safe, welcoming environment for residents, families, and staff. I believe in a personal approach and love getting to know everyone and building a rapport and gaining their trust to ensure our residents receive their care, their way! My door is always open, whether you have a question, concern, or just want a friendly chat.

Hi, I’m Dafnie, Deputy Manager here at the home. I support the team in delivering high-quality, person-centred care each day.
With a background in residential care for over 15 years, I’m passionate about making a difference in our residents’ lives and supporting their well-being. I'm always happy to help and enjoy being part of such a dedicated, caring team.

Hello! I’m Sharon, the Home Administrator. I take care of the behind-the-scenes work, from handling enquiries and paperwork to supporting families and staff. I’ve worked in administration for over 30 years and love the variety each day brings. If you need assistance or just want to say hello, I’m always here to help!
Frequently Asked Questions about St Anne's
What types of Care is St Anne's registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Anne's have?
There are 33 Single Rooms.
What are the Facilities & Services at St Anne's?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is St Anne's to the centre of Saltash?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Anne's to verify any information. View our terms and conditions. St Anne's has an Enhanced Service -more info.