
I can only speak highly of Rowan HouseChris M(Son of Resident/Service User)

Rowan House and all the staff are so caring and compassionateLinda P(Daughter of Resident/Service User)

I visited him for the first time this week and the environment was friendly, clean, and welcomingD H(Son of Resident/Service User)

I can only speak highly of Rowan HouseChris M(Son of Resident/Service User)

Rowan House and all the staff are so caring and compassionateLinda P(Daughter of Resident/Service User)

I visited him for the first time this week and the environment was friendly, clean, and welcomingD H(Son of Resident/Service User)

Rowan House is a residential care home that strives to provide residents with a high quality of life and residential care in a friendly and relaxed setting.
As well as residential care, the home provides respite and day care for people who have recently left hospital or to give regular carers and family members a break, while they can be safe in the knowledge that their loved one is in...
Rowan House is a residential care home that strives to provide residents with a high quality of life and residential care in a friendly and relaxed setting.
As well as residential care, the home provides respite and day care for people who have recently left hospital or to give regular carers and family members a break, while they can be safe in the knowledge that their loved one is in a warm and welcoming environment.
Each bedroom at the home has en-suite facilities and residents are encouraged to bring personal furnishings to help them feel more at home. Rowan House’s spacious dining rooms and homely lounges help to make residents feel comfortable and at ease.
Residents can take part in a range of activities and outings, including arts and crafts, scrapbooking and therapies. Trips to the seaside and outings to garden centres for cream teas can also be arranged.
Visitors are welcome at any time; they can join residents for a meal provided by the caterer "Apetito" which offers a diverse food range, thoughtfully crafted for quality and taste.
Care Provided by Rowan House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees will be discussed on a one to one basis
The price(s) shown are provided by the care home. Contact Rowan House for full pricing details and T&Cs.
Contact Rowan House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- JAMMAC Group
- Private Owned
Person in charge
- Rebecca Solomon (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (2)
Parking
- Rowan House has a car park.
Rowan House Reviews (68)
Rowan House has a Review Score of 9.9 (9.884) out of 10, based on 23 reviews in the last 2 years.
Over all time Rowan House has 68 reviews.
Entrusting initial strangers to help you care for your loved ones is a huge emotional task. Having used Rowan House for private domiciliary and daycare for 12 months, my dear mother's needs were as such tat full residency became necessary. As a health care professional myself I am so comforted with...
Entrusting initial strangers to help you care for your loved ones is a huge emotional task. Having used Rowan House for private domiciliary and daycare for 12 months, my dear mother's needs were as such tat full residency became necessary. As a health care professional myself I am so comforted with the knowledge that all residents are constantly shown the utmost respect, professional understanding and support which is delivered in an environment filled with an abundance of warmth, humour and attention. Rowan House is a home from home.
Thank you for taking the time to complete the review. I'm so pleased to read your positive comments about Rowan House. I will pass this onto the team and ensure that we keep up the good work.
Praise where praise is due and Rowan House and its staff deserve it. They look after my mother, who is 103 years old, with respect and professional friendliness. Thank you.
Praise where praise is due and Rowan House and its staff deserve it. They look after my mother, who is 103 years old, with respect and professional friendliness. Thank you.
Thank you so much for taking the time to write a review. I am delighted to hear your comments about Rowan House and that you have had a positive experience with us. The whole team work extremely hard to maintain the high standards of care that we deliver at Rowan House.
Activities although difficult to provide should be more stimulating for the patients. Patients could be provided with care staff to be taken out locally and...
Activities although difficult to provide should be more stimulating for the patients. Patients could be provided with care staff to be taken out locally and for short walks.
Thank you for taking the time to complete a review. I am extremely pleased that you would highly recommend Rowan House. Staff work extremely hard to keep Rowan House clean and tidy and do an excellent job. We offer varied menus and a choice of meals, we can accommodate any dietary requirements or...
Thank you for taking the time to complete a review. I am extremely pleased that you would highly recommend Rowan House. Staff work extremely hard to keep Rowan House clean and tidy and do an excellent job. We offer varied menus and a choice of meals, we can accommodate any dietary requirements or requests. If there is anything specific you would like please discuss this with the manager, who will be only too happy to assist.We offer a wide range of activities at Rowan House including armchair aerobics, musical entertainment, arts and crafts and cake decorating to name a few. We have recently invested in an interactive tabletop projector which holds a number of different games, interactive tasks, quizzes and music which can be updated at any time. We are always welcome to new ideas, so please talk to the manager if you have any suggestions. There are a few residents who do indeed go out for walks with carers, if this is something that your relative would like to do and is able to do, we can accommodate this.
My mother is 95 years old, frail and recovering from a broken arm and wrist. We moved her into Rowan House after a three-week spell in hospital. She was weak and in very poor health exacerbated by an infection which left her extremely poorly. The level of care provided has been exceptional and my...
My mother is 95 years old, frail and recovering from a broken arm and wrist. We moved her into Rowan House after a three-week spell in hospital. She was weak and in very poor health exacerbated by an infection which left her extremely poorly. The level of care provided has been exceptional and my wife and I admire the skill, dedication and cheerfulness of all the staff involved.
The staff are really friendly and make both the residents and family feel welcome. It is easy to ask how your relative is and I feel they are easy to talk to and give you the relevant information.
The staff are really friendly and make both the residents and family feel welcome. It is easy to ask how your relative is and I feel they are easy to talk to and give you the relevant information.
My Dad wasn't too happy about going into a care home but on arrival at Rowan...
My Dad wasn't too happy about going into a care home but on arrival at Rowan House, he was made so welcome by all the staff, he was taken straight into a very nice hot lunch while I was shown his room.
The staff went out of their way to give me as much information and help as possible, they really put themselves out and the young staff were also exceptional.
The only negative is my Dad just sat in his room and wouldn't even try to join in with the other residents which was him being a bit difficult, even then one of the staff sat in his room chatting to him and kept him company.
Thank you to all the staff for helping in a very stressful time trying to support both my parents, if I had my way, my Dad would have stayed there a few more days.
Thank you for your comments, Denise. I am really pleased to hear about your positive experience at Rowan House. If you ever need any support again in the future please don't hesitate to contact us.
I believe this is simply a consequence of the turn around of staff over this period, and a dependence upon...
I believe this is simply a consequence of the turn around of staff over this period, and a dependence upon a younger element. There are, of course, some quite exceptional staff at Rowan, but the downturn in care, in my view, is founded upon elements of the staff who perceive the position as employment.
As a prime example, during December 18, members of my local church and I held a carol sing-along one evening; not one member of staff attended, nor sadly were we and the residents offered a cup of tea/mince pie.
Thank you for reviewing Rowan House, we welcome it and will work hard to address all concerns raised. We did have some turnover of staff 3 years ago, however, we received no complaints relating to the standard of care for this period. There is always some degree of staff turnover and all new staff...
Thank you for reviewing Rowan House, we welcome it and will work hard to address all concerns raised. We did have some turnover of staff 3 years ago, however, we received no complaints relating to the standard of care for this period. There is always some degree of staff turnover and all new staff undergo a comprehensive induction and training programme. All staff have achieved their NVQ 2 in Health and Social Care, as a minimum, whilst the majority of staff have achieved higher NVQ qualifications in care. We currently have two staff members under the age of 18 who are very enthusiastic and are showing great promise.
We pride ourselves on providing the highest standards of care and we are always striving to improve. This is reflected in our 'Good' CQC rating across all five categories. We regularly receive positive feedback from families and professionals and the home has a great atmosphere.
In relation to the singalong evening; the request was suggested to us by the reviewer. We welcomed it and agreed they could come. As the event was not organised by Rowan House, we did not provide any refreshments. We hold regular choir visits along with numerous other activities and events, which are very popular with families and residents.
We apologise for any inconvenience and will work hard to address all concerns raised. In future please do not hesitate to contact me directly or a member of my senior team.
Mum has settled well and loves all the girls! Although Mum's carpet has been cleaned it still smells of pee, that I noticed the first time we walked in. Mum gets upset by other residents coming into her room at night although she has been told they won't harm her, as very unsettling for her. She...
Mum has settled well and loves all the girls! Although Mum's carpet has been cleaned it still smells of pee, that I noticed the first time we walked in. Mum gets upset by other residents coming into her room at night although she has been told they won't harm her, as very unsettling for her. She was particularly upset yesterday by a resident though she can't help it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Rowan House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rowan House.
Accreditations
There are no accreditations posted yet for Rowan House.
Meet the Team (1)

Becky Solomon is our Manager, Becky has worked at Rowan House for over 10 years and has a wealth of experience in the care of Rowan House. Becky would be more than happy to answer any questions you may have.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowan House to verify any information. View our terms and conditions. Rowan House has an Enhanced Service -what an Enhanced Service includes.