
The staff were very professional, kind, friendly and respectfulMark E(Son of Resident/Service User)

The staff are always welcoming, professional and smart. This is a testament to their managerA K(Nephew of Resident/Service User)

I would highly recommend Arcot House. It is an excellent home to choose for your loved onesF A(Daughter-in-law of Resident/Service User)

The staff were very professional, kind, friendly and respectfulMark E(Son of Resident/Service User)

The staff are always welcoming, professional and smart. This is a testament to their managerA K(Nephew of Resident/Service User)

I would highly recommend Arcot House. It is an excellent home to choose for your loved onesF A(Daughter-in-law of Resident/Service User)

Arcot House, in Sidmouth, Devon, is a twenty eight capacity care accommodation run by a dedicated team of carers, eager to provide effective care and lifestyle solutions for people with elderly care needs.
The service looks to maintain strong links throughout the local community and to empower residents in the pursuit of a satisfying retirement, with hobbies and entertainments encouraged.
Arcot House was rated 'Outstanding' by the Care Quality Commission in April 2020, being rated 'Outstanding' in all five domains of inspection.
Care Provided by Arcot House
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 28 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Arcot House for full pricing details and T&Cs.
Contact Arcot House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Doveleigh Care Ltd
- Private Owned
Person in charge
- Helen Williams (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Visitors welcome at any time
Parking
- Parking is available on site
Arcot House Reviews (96)
Arcot House has a Review Score of 9.8 (9.791) out of 10, based on 15 reviews in the last 2 years.
Over all time Arcot House has 96 reviews.
Everything is very fine.
Very nice staff.
Management and staff at Arcot House provide excellent person-centred care for my Mother-in-Law. The family are always kept very well informed of every development and change in my Mother-in-Law's condition. It is a great comfort to all the family knowing that my Mother-in-Law is being cared for so well. The family are very grateful to the manager and all his staff for all their efforts in trying to keep my Mother-in-Law as comfortable as possible. I would highly recommend Arcot House. It is an excellent home to choose for your loved ones.
I find this home to be excellent and would recommend it unreservedly. I would recommend this home for its caring abilities.
I think the staff are wonderful. Helpful, friendly. I love the building, especially the stairwell. Like a film scene.
I like my room here at Arcot House. I have my own bird table and everyone is kind.
Excellent stay with lots to do, the room was good and staff helpful and kind.
Very nice, homely home.
My mother has always been extremely happy at Arcot House. The care she receives is excellent and she is treated with dignity and respect. I am kept very well informed at all times - especially while I was unable to visit - and I can't fault the kindness that all the staff show, even during testing times.
They care for me very well.
Good care home, enjoyable talking to staff.
This is a welcoming and friendly place and I feel lucky to be here.
I found the Arcot as I did last year, except the laundry where the laundry was lost. Otherwise no problem.
This has been a wonderful experience. I didn't have a good impression of care homes from visiting several etc. The experience of Arcot has changed my mind entirely and I would be happy to stay here for the rest of my days.
I am very happy and feel very secure. I enjoy going out in the car and seeing the countryside.
Very caring and great food and nice people.
Since coming to Arcot House I have found the service and the staff excellent.
The home is very very nice, the staff and residents are very helpful. We have enjoyable rides out in the county or the seafront. I had a fantastic time with my keyworker at Otter Nurseries.
I and the family have been delighted by everything that is provided for my aunt's wellbeing and care. The management put a variety of interventions in place not only to provide her care but also to maintain her interests. She is now 107 and in better health than when she came here 5 years ago. The attention to details, the care provided and the communication with me is second to none. The staff are always attentive to her needs and welcoming to me and the family. It is a huge relief that my aunt lives in such an outstanding care home.
My mum has been at Arcot for 2 1/2 years. She is extremely well looked after and very happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 April 2020Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeOutstanding
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 04 August 2026For more information please contact the home
News (2) & Events (0)
- 07 Mar 2025
Arcot House Residents had a trip out in the Dove Bus with the Activity Team recently. They visited Woodbury Common and Budleigh Salterton in the morning, then Charmouth and Lyme...
- 19 Sep 2024
Joyce, Barbara and Cathy had a lovely day at Lyme Regis yesterday morning. Joyce and Barbara had a morning drink then at lunchtime enjoyed fish and chips outside our hired...
There are no upcoming events for Arcot House.
Awards / Recognitions (20)
- 30 Jan 2026Recipient: Doveleigh Care Ltd
- 31 Jan 2025Recipient: Doveleigh Care Ltd
- 31 Jan 2024Recipient: Arcot House
Accreditations
There are no accreditations posted yet for Arcot House.
Meet the Team (2)

My name is Helen and I am the Manager at Arcot House.
I have been in the care industry for 7.5 years, and at the beginning, I went into the care industry as I was looking for a job that would work around a young family, so I started working evenings for a domiciliary care company. I quickly realised how much I enjoyed it and that I wanted to make a career for myself in care, and that career adapted as my children grew up.
My favourite thing about working in care is the positive changes that you can make every day to those you support, building relationships with individuals and their families.
Supporting the staff team to grow and develop in confidence, providing outstanding care throughout every task we do.
Outside of work, I enjoy time with my family, especially going on holiday. I love the heat! I am married and have four children and one granddaughter.We are a family of animal lovers and adore our pets. When I want some quiet time, I can be found riding my horse around the lanes of East Devon.

I have been in the care industry since 2006. I started as a kitchen assistant, then transitioned into doing care. I have completed my NVQs and worked my way up to management.
I have always wanted to help people who are in need. I grew up with an extended family and have been close with my grandparents. Working with elderly people and caregiving in general makes me think of how precious life is.My favourite thing about working in care is learning about elderly people and their life experiences. Always interested in hearing their advice and take on things.
Outside of work, I do not do much outdoor stuff, but when I do, I always do it with my family, visiting places and landmarks. When I am at home, I play a lot of online games.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arcot House to verify any information. View our terms and conditions. Arcot House has an Enhanced Service -more info.