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Arcot House

Arcot Gardens, Sidmouth, Devon EX10 9HR
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The staff were very professional, kind, friendly and respectfulMark E(Son of Resident/Service User)
Arcot House, Sidmouth
The staff are always welcoming, professional and smart. This is a testament to their managerA K(Nephew of Resident/Service User)
Arcot House, Sidmouth
I would highly recommend Arcot House. It is an excellent home to choose for your loved onesF A(Daughter-in-law of Resident/Service User)
Arcot House, Sidmouth

Arcot House, in Sidmouth, Devon, is a twenty eight capacity care accommodation run by a dedicated team of carers, eager to provide effective care and lifestyle solutions for people with elderly care needs.

The service looks to maintain strong links throughout the local community and to empower residents in the pursuit of a satisfying retirement, with hobbies and entertainments encouraged.

Arcot House was rated 'Outstanding' by the Care Quality Commission in April 2020, being rated 'Outstanding' in all five domains of inspection.

Care Provided by Arcot House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 28 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,519 - £1,615£1,589 - £1,685

Contact Arcot House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Visitors welcome at any time

Parking

  • Parking is available on site

Arcot House Reviews (96)

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9.8

Arcot House has a Review Score of 9.8 (9.791) out of 10, based on 15 reviews in the last 2 years. Over all time Arcot House has 96 reviews.

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Showing 96 reviews matching selected criteria
Review from L C (Resident / Service User) published on 16 March 2023 Submitted via Postal Card
Overall Experience

Everything is very fine.

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Review from M K (Resident / Service User) published on 15 March 2023 Submitted via Postal Card
Overall Experience
Very well.

Very nice staff.

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Review from F A (Daughter-in-law of Resident) published on 10 January 2023 Submitted via Website
Overall Experience

Management and staff at Arcot House provide excellent person-centred care for my Mother-in-Law. The family are always kept very well informed of every development and change in my Mother-in-Law's condition. It is a great comfort to all the family knowing that my Mother-in-Law is being cared for so well. The family are very grateful to the manager and all his staff for all their efforts in trying to keep my Mother-in-Law as comfortable as possible. I would highly recommend Arcot House. It is an excellent home to choose for your loved ones.

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Review from Timothy H (Resident / Service User) published on 1 June 2022 Submitted via Postal Card
Overall Experience

I find this home to be excellent and would recommend it unreservedly. I would recommend this home for its caring abilities.

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Review from G G (Resident / Service User) published on 31 May 2022 Submitted via Postal Card
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I think the staff are wonderful. Helpful, friendly. I love the building, especially the stairwell. Like a film scene.

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Review from C G (Resident / Service User) published on 7 March 2022 Submitted via Postal Card
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I like my room here at Arcot House. I have my own bird table and everyone is kind.

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Review from J J (Resident / Service User) published on 2 March 2022 Submitted via Postal Card
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Excellent stay with lots to do, the room was good and staff helpful and kind.

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Review from Betty B (Resident / Service User) published on 11 February 2022 Submitted via Postal Card
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Very nice, homely home.

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Review from Kirsten S (Daughter of Resident) published on 2 February 2022 Submitted via Postal Card
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My mother has always been extremely happy at Arcot House. The care she receives is excellent and she is treated with dignity and respect. I am kept very well informed at all times - especially while I was unable to visit - and I can't fault the kindness that all the staff show, even during testing times.

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Review from Colin S (Resident / Service User) published on 15 September 2021 Submitted via Postal Card
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They care for me very well.

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Review from C O (Resident / Service User) published on 1 June 2021 Submitted via Postal Card
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Good care home, enjoyable talking to staff.

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Review from B M (Resident / Service User) published on 19 February 2021 Submitted via Postal Card
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This is a welcoming and friendly place and I feel lucky to be here.

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Review from J Y (Resident / Service User) published on 25 January 2021 Submitted via Postal Card
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I found the Arcot as I did last year, except the laundry where the laundry was lost. Otherwise no problem.

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Review from M C (Respite Resident) published on 4 August 2020 Submitted via Postal Card
Overall Experience

This has been a wonderful experience. I didn't have a good impression of care homes from visiting several etc. The experience of Arcot has changed my mind entirely and I would be happy to stay here for the rest of my days.

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Review from A G (Resident / Service User) published on 24 February 2020 Submitted via Postal Card
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I am very happy and feel very secure. I enjoy going out in the car and seeing the countryside.

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Review from W W (Resident / Service User) published on 28 January 2020 Submitted via Postal Card
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Very caring and great food and nice people.

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Review from A H (Resident / Service User) published on 14 January 2020 Submitted via Postal Card
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Since coming to Arcot House I have found the service and the staff excellent.

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Review from D A (Resident / Service User) published on 16 December 2019 Submitted via Postal Card
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The home is very very nice, the staff and residents are very helpful. We have enjoyable rides out in the county or the seafront. I had a fantastic time with my keyworker at Otter Nurseries.

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Review from Richard H (Nephew of Resident) published on 1 November 2019 Submitted via Postal Card
Overall Experience

I and the family have been delighted by everything that is provided for my aunt's wellbeing and care. The management put a variety of interventions in place not only to provide her care but also to maintain her interests. She is now 107 and in better health than when she came here 5 years ago. The attention to details, the care provided and the communication with me is second to none. The staff are always attentive to her needs and welcoming to me and the family. It is a huge relief that my aunt lives in such an outstanding care home.

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Review from L T (Daughter of Resident) published on 2 August 2019 Submitted via Postal Card
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My mum has been at Arcot for 2 1/2 years. She is extremely well looked after and very happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 April 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeOutstanding
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 04 August 2026

For more information please contact the home

News (2) & Events (0)

News
  • 07 Mar 2025

    Arcot House Residents had a trip out in the Dove Bus with the Activity Team recently. They visited Woodbury Common and Budleigh Salterton in the morning, then Charmouth and Lyme...

  • 19 Sep 2024

    Joyce, Barbara and Cathy had a lovely day at Lyme Regis yesterday morning. Joyce and Barbara had a morning drink then at lunchtime enjoyed fish and chips outside our hired...

Upcoming Events

There are no upcoming events for Arcot House.

Awards / Recognitions (20)

  • 30 Jan 2026Recipient: Doveleigh Care Ltd
  • 31 Jan 2025Recipient: Doveleigh Care Ltd
  • 31 Jan 2024Recipient: Arcot House

Accreditations

There are no accreditations posted yet for Arcot House.

Meet the Team (2)

Helen
Helen Job Title:ManagerJoined: 2025

My name is Helen and I am the Manager at Arcot House.

I have been in the care industry for 7.5 years, and at the beginning, I went into the care industry as I was looking for a job that would work around a young family, so I started working evenings for a domiciliary care company. I quickly realised how much I enjoyed it and that I wanted to make a career for myself in care, and that career adapted as my children grew up.

My favourite thing about working in care is the positive changes that you can make every day to those you support, building relationships with individuals and their families.

Supporting the staff team to grow and develop in confidence, providing outstanding care throughout every task we do.

Outside of work, I enjoy time with my family, especially going on holiday. I love the heat! I am married and have four children and one granddaughter.

We are a family of animal lovers and adore our pets. When I want some quiet time, I can be found riding my horse around the lanes of East Devon.

Ben
Ben Job Title:Deputy ManagerJoined: 2025

I have been in the care industry since 2006. I started as a kitchen assistant, then transitioned into doing care. I have completed my NVQs and worked my way up to management.

I have always wanted to help people who are in need. I grew up with an extended family and have been close with my grandparents. Working with elderly people and caregiving in general makes me think of how precious life is.

My favourite thing about working in care is learning about elderly people and their life experiences. Always interested in hearing their advice and take on things.

Outside of work, I do not do much outdoor stuff, but when I do, I always do it with my family, visiting places and landmarks. When I am at home, I play a lot of online games.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arcot House to verify any information. View our terms and conditions. Arcot House has an Enhanced Service -more info.