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Arcot House

Arcot Gardens, Sidmouth, Devon EX10 9HR
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The staff were very professional, kind, friendly and respectfulMark E(Son of Resident/Service User)
Arcot House, Sidmouth
The staff are always welcoming, professional and smart. This is a testament to their managerA K(Nephew of Resident/Service User)
Arcot House, Sidmouth
I would highly recommend Arcot House. It is an excellent home to choose for your loved onesF A(Daughter-in-law of Resident/Service User)
Arcot House, Sidmouth

Arcot House, in Sidmouth, Devon, is a twenty eight capacity care accommodation run by a dedicated team of carers, eager to provide effective care and lifestyle solutions for people with elderly care needs.

The service looks to maintain strong links throughout the local community and to empower residents in the pursuit of a satisfying retirement, with hobbies and entertainments encouraged.

Arcot House was rated 'Outstanding' by the Care Quality Commission in April 2020, being rated 'Outstanding' in all five domains of inspection.

Care Provided by Arcot House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 28 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,519 - £1,615£1,589 - £1,685

Contact Arcot House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Visitors welcome at any time

Parking

  • Parking is available on site

Arcot House Reviews (96)

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9.8

Arcot House has a Review Score of 9.8 (9.791) out of 10, based on 15 reviews in the last 2 years. Over all time Arcot House has 96 reviews.

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Review from Derek C (Resident / Service User) published on 12 June 2019 Submitted via Postal Card
Overall Experience

I have lived here for the past four months and have found the atmosphere to be warm and friendly. The staff are helpful and considerate at all times and any special requests are attended to promptly. Meds are served at regular times throughout the day and the food is of a high standard.

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Review from F B (Daughter of Resident) published on 23 April 2019 Submitted via Postal Card
Overall Experience

My mother was very happy and comfortable. Her care was excellent. The family have been given excellent support with moving our mother around and settling her. My mother has Alzheimer's/ Vascular dementia and will be moved to another place to suit her needs.

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Review from Nora C (Resident / Service User) published on 31 January 2018 Submitted via Postal Card
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I feel safe.

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Review from Doreen B (Resident / Service User) published on 30 January 2018 Submitted via Postal Card
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It's lovely here. The girls are very kind and see to one's every need, even bringing you a cup of tea in the middle of the night.

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Review from Sylvia F (Resident / Service User) published on 29 January 2018 Submitted via Postal Card
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I have been very happy here. The staff are all very helpful, cheerful and reliable.

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Review from S K A (Son of Resident) published on 8 January 2018 Submitted via Postal Card
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The Christmas panto was excellent, as a guest I felt very much at ease and very welcome. The performance was followed by a great party. The music, food and drinks all added to a lovely Christmas experience.

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Review from D T (Daughter of Resident) published on 3 January 2018 Submitted via Postal Card
Overall Experience
Visited Arcot today to visit my mum and watch the pantomime and joined residents for Christmas buffet. Made to feel very welcome and it was lovely to watch the residents enjoying the show.

The buffet was excellent with lots of choice and staff made us feel at ease.

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Review from Kieron S (Friend of Resident) published on 22 March 2017 Submitted via Postal Card
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Whenever I come here, I'm always made welcome and the staff seem very pleased to see me!

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Review from Therese S (Daughter of Resident) published on 13 March 2017 Submitted via Website
Overall Experience

The Management and staff at Arcot House are absolutely fantastic. The Home is friendly and welcoming. We are made to feel like part of the family by all the staff. Mum is content and well looked after. We couldn't ask for more. We are completely confident in their care of Mum. We know she is safe there. I can't praise them enough. Mum has been there for 3 years now. They are amazing.

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Review from Alma S (Resident / Service User) published on 8 March 2017 Submitted via Postal Card
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The care home us a very sociable and approachable place. I was worried, but needn't have been.

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Review from Joyce K (Resident / Service User) published on 8 March 2017 Submitted via Postal Card
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Very very lovely place.

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Review from A H (Niece of Resident) published on 2 March 2017 Submitted via Postal Card
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My aunt is being cared for in the best possible way. She is 104 and her every need is carried out in the best of the ability of all the staff. The staff are always polite and spend a great deal of time making sure she is happy and content. They allow her to get up and go to bed when she wants to and not to their timetables!

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Review from Mavis S (Resident / Service User) published on 23 January 2017 Submitted via Postal Card
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This is a wonderful place, I can't fault it. Everyone is so kind and caring I certainly would recommend to anyone needing care.

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Review from Phyllis H (Resident / Service User) published on 19 January 2017 Submitted via Postal Card
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I like all the carers and enjoy going out in the car.

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Review from F S (Resident / Service User) published on 12 January 2017 Submitted via Postal Card
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I am very satisfied with the way I have been looked after and treated during my stay here. The caring side of things is excellent and the food and conditions very good indeed. I have no complaints whatsoever.

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Review from M M (Friend of Resident) published on 12 January 2017 Submitted via Postal Card
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It is with great pleasure that I visit my friend in Arcot House I always feel welcomed both by my friend and the capable, caring staff. My friend enjoys her meals and I enjoyed a slice of delicious Christmas cake today. An excellent home.

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Review from Gertrude H (Resident / Service User) published on 15 December 2016 Submitted via Postal Card
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I have been extremely well looked after here. The staff are very attentive and caring and attend to my every need. I am really happy in my rooms and enjoy having so many of my own possessions around me. I am given a great deal of encouragement by the staff who keep me interested in many things. At times when I am not feeling so well they supervise me on a regular basis. I always feel that I am safe and well looked after.

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Review from JS (Resident / Service User) published on 28 November 2016 Submitted via Postal Card
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I would say 'very good'. I am happy to stay at Arcot House. I think it's perfect here and I am happy to stay here.

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Review from Margaret C (Son of Resident) published on 23 November 2016 Submitted via Postal Card
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I like it here and I like the food. They are very nice.

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Review from Nancy M (Resident / Service User) published on 22 November 2016 Submitted via Postal Card
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Really pleased. Happy excellent staff. Food, care etc, no worries as all my needs always met and more.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 April 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeOutstanding
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 04 August 2026

For more information please contact the home

News (2) & Events (0)

News
  • 07 Mar 2025

    Arcot House Residents had a trip out in the Dove Bus with the Activity Team recently. They visited Woodbury Common and Budleigh Salterton in the morning, then Charmouth and Lyme...

  • 19 Sep 2024

    Joyce, Barbara and Cathy had a lovely day at Lyme Regis yesterday morning. Joyce and Barbara had a morning drink then at lunchtime enjoyed fish and chips outside our hired...

Upcoming Events

There are no upcoming events for Arcot House.

Awards / Recognitions (20)

  • 30 Jan 2026Recipient: Doveleigh Care Ltd
  • 31 Jan 2025Recipient: Doveleigh Care Ltd
  • 31 Jan 2024Recipient: Arcot House

Accreditations

There are no accreditations posted yet for Arcot House.

Meet the Team (2)

Helen
Helen Job Title:ManagerJoined: 2025

My name is Helen and I am the Manager at Arcot House.

I have been in the care industry for 7.5 years, and at the beginning, I went into the care industry as I was looking for a job that would work around a young family, so I started working evenings for a domiciliary care company. I quickly realised how much I enjoyed it and that I wanted to make a career for myself in care, and that career adapted as my children grew up.

My favourite thing about working in care is the positive changes that you can make every day to those you support, building relationships with individuals and their families.

Supporting the staff team to grow and develop in confidence, providing outstanding care throughout every task we do.

Outside of work, I enjoy time with my family, especially going on holiday. I love the heat! I am married and have four children and one granddaughter.

We are a family of animal lovers and adore our pets. When I want some quiet time, I can be found riding my horse around the lanes of East Devon.

Ben
Ben Job Title:Deputy ManagerJoined: 2025

I have been in the care industry since 2006. I started as a kitchen assistant, then transitioned into doing care. I have completed my NVQs and worked my way up to management.

I have always wanted to help people who are in need. I grew up with an extended family and have been close with my grandparents. Working with elderly people and caregiving in general makes me think of how precious life is.

My favourite thing about working in care is learning about elderly people and their life experiences. Always interested in hearing their advice and take on things.

Outside of work, I do not do much outdoor stuff, but when I do, I always do it with my family, visiting places and landmarks. When I am at home, I play a lot of online games.

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