Review from Carol R (Daughter of Resident) published on 3 June 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
Can only thank all the staff for the wonderful love and care extended to Mum over the last 2 years. The home is well run, spotlessly clean and friendly. Set in lovely gardens the home has a relaxed atmosphere and seems to attract the most caring staff. It is never easy having to decide to put a relative
into care but their care extends to the whole family, which made the transition a good deal easier. Would highly recommend.
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Review from Patricia O (Daughter-in-law of Resident) published on 31 March 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Cheverells is a warm and friendly care home, always clean and tidy with a relaxed atmosphere.
As a regular visitor to my mother in law I have always been made to feel welcome and kept up to date with her activities and medication and they will always phone me if they're concerned for her welfare.
I
am always happy with the care they give her, especially the extra effort the management and staff put in to help with celebrations for her 100th birthday.
The residents always seem cheery, have regular activities and are given monthly news sheets to keep them up to date, which they have the opportunity to take part in if they wish.
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Review from Rosalind W (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I find Cheverells a very friendly place. Welcoming staff always smiling and helpful. I would recommend which I have to friends.
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Review from Joyce H (Sister of Resident) published on 20 March 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have no hesitation in recommending this care home. So far we have no issues with this care home.
We find all the staff are very helpful, friendly and efficient.
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Review from Pamela B (Friend of Resident) published on 16 March 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care home is beautifully maintained and there is an immediate, welcoming feel as you approach the hall. Such care and attention are given by the staff and the owner makes such an effort to see that everything is carried out to her very high standards. Nothing is too much trouble and over the past
32 years, there has been many extensions and improvements to the home itself. Certainly a tremendously high standard.
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Review from George W (Son-in-law of Resident) published on 15 March 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am very happy and pleased with the care my mother-in-law is having at Cheverells Care, it is a pleasant and comfortable home with excellent food and good medical care. This all puts my wife's mind at rest and for the future a place which we can call home for our old age. Mother's 101 in March 2017
and very happy to have the Queen's Birthday Card. We are looking for the same treatment for we are shaw we would be comfortable there.
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Review from Christine W (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Cheverells is a delightfully comfortable home for my mother with excellent staff and a very caring environment. It is clean and comfortable the food being well balanced and nutritious and she is about to celebrate her 101 birthday in March this year (2017) it speaks for itself.
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Review from Susan (Sister-in-law of Resident) published on 4 April 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Management and staff go above and beyond the call of duty shown to their residents. It is a warm and friendly atmosphere and has all the home comforts of being in ones own home. We are always made very welcome when we visit my sister-in-law. We would have no hesitation to recommending Cheverells Care
Home to anyone!
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Review from Glenys G (Daughter of Resident) published on 17 March 2016
Submitted via Website • Report
Overall Experience5.0 out of 5
After a fall, my mother could not live alone. Aged 98 she is fiercely independent, so it is a real adjustment. I visited 2/3 times a day. I cannot praise too highly the wonderful care, support, understanding and respect. Management and staff are brilliant, treating each resident as an individual.
The whole ethos puts the residents foremost. My siblings and I get peace of mind knowing Mum is in such good hands. She needs a low fat diet; it is seen to well. Meals and snacks are very good, well served; the portions, ample. There are different activities. While many residents pass time in the TV lounges, it is not through lack of alternatives. I was lucky to be there during a surprise staff fire drill, designed to be realistic, just as lunch was being set up. I was struck by staff speed and responsiveness. I felt that had it been real, everyone would be seen to. Until my recent retirement, I was a health lawyer and bioethicist, so my comments come from a knowledgeable background.
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Review from Pattie M (Regular Volunteer) published on 15 December 2015
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I visit this home to take books and CD's to residents. They are always very welcoming. The residents always look happy and content. There are always activities on after when I go and a good variety to try to encourage the residents mobility, socialisation and keep their minds active. Residents are treated
with respect and family members welcomed.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
31 Jul 2025
Overall
Requires improvement
Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Cheverells Care Ltd
What types of Care is Cheverells Care Ltd registered for?
Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cheverells Care Ltd have?
There are 36 Single Rooms and 1 Couple/Companion Room.
What are the Facilities & Services at Cheverells Care Ltd?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Cheverells Care Ltd to the centre of Bideford?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cheverells Care Ltd to verify any information. View our terms and conditions. Cheverells Care Ltd has an Basic Service - more info.