Crelake House Residential Care Home

4 Whitchurch Road, Tavistock PL19 9BB
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8.2 1 Review
  • Crelake House Residential Care Home, Tavistock
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Care Provided by Crelake House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1300

These prices are only a guideline, please contact Crelake House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crelake Care Ltd
  • Privately Owned

Person in Charge

  • Ioan-Ciprian Popa (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (13)
  • Couples/Companion Rooms with Ensuite Wet Room (1)
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Crelake House Residential Care Home Reviews (1)

8.2

Crelake House Residential Care Home has a Review Score of 8.2 (8.185) out of 10, based on 1 reviews in the last 2 years.
Over all time Crelake House Residential Care Home has 1 review.

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Review from Kath P (Sister of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother in law has been a resident at Crelake since the summer of 2025 after we moved him from an unsuitable home. From the first we found the building clean, tidy and smelling fresh, CJ, and his deputies are caring and supportive to residents and their families, Care staff, cleaners and handyman
all take a pride in their job and always seem to have a smile on their face, We have never seen anything to make us doubt their commitment to the care that they give and my brother in law feels secure with them. The activities ladies organise music and simple quizes or even trips to the local park.They all do a grand job and give our family peace of mind. The home itself is in a pleasant setting with a secure garden which can be enjoyed on finer days. A gardener keeps the garden and grounds looking good so the home feels welcoming even before you get inside,. Well done all at Crelake!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.185)

Overview of Review Score

The Review Score of 8.2 (8.185) out of 10 for Crelake House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Crelake House Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.185 Points relating to the number of positive Reviews for Crelake House Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 1 Positive Reviews ÷ 5.4 = 0.185
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Frequently Asked Questions about Crelake House Residential Care Home

What types of Care is Crelake House Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Crelake House Residential Care Home have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Crelake House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Crelake House Residential Care Home to the centre of Tavistock?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crelake House Residential Care Home to verify any information. View our terms and conditions. Crelake House Residential Care Home has an Basic Service - more info.