The Manor Exminster

Main Road, Exminster, Exeter EX6 8AP
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9.6 77 Reviews
  • The Manor Exminster, Exeter
The Manor Exminster is a grand 17th century Georgian listed manor house that is situated in half an acre of grounds, in the pretty village of Exminster.

The property was built by the diocese of Exeter for the local Rector and his family. The home was converted into a residential care home in the mid-80s and an extension was added in 2004 that added a state of the art kitchen, more bedrooms and increased the size of the dining room.

Residents are encouraged to relax in privacy and dignity at this friendly residential care home.
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Care Provided by The Manor Exminster

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1516
  • Self-Funded Residential Dementia Care: £950 – £1516
  • RESPITE Self-Funded Residential Care: £950 – £1516
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1516

These prices are only a guideline, please contact The Manor Exminster to find out the exact price for your requirements.

Contact The Manor Exminster to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Manor Exminster to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dawn Leaman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

The Manor Exminster Reviews (77)

9.6

The Manor Exminster has a Review Score of 9.6 (9.556) out of 10, based on 30 reviews in the last 2 years.
Over all time The Manor Exminster has 77 reviews.

Overall Experience
  • 49
  • 27
  • 1
  • 0
  • 0
Date Published
  • 77
  • 4
  • 11
  • 30
  • 47
Reviewer Connection to The Manor Exminster
  • 27
  • 13
  • 12
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 77, showing 21-40
Review from Angela T (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother continues to be very happy at The Manor. She enjoys the varied activities on offer. We always are very welcomed by the staff and kept updated regarding her health. Her room is kept spotlessly clean. I would recommend The Manor for any future residents. My mother has lived here for 14 years
now!
Reply from Nathan Stone, Director at The Manor Exminster
Good afternoon Angela. Thank you so much for taking the time to leave this really positive feedback relating to your experience with our Care Team and Care Home at The Manor in Exminster. It's really…read more
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Review from C H (Wife of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's very pleasant and relaxing and all the staff are very helpful and understanding.
Reply from Nathan Stone, Director. at The Manor Exminster
Good morning. Thank you for taking the time to leave this really positive review of your experience with our care team and care home at The Manor in Exminster. It's really lovely to read that you find…read more
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Review from R H (Friend of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Popped in to see my friend - had a warm welcome as usual from the staff, offered a cup of tea and a comfy chair moved for me to sit on.
My friend was cheerful, smart and settled.
Reply from Nathan Stone, Director. at The Manor Exminster
Thank you for taking the time to write this review following your recent visit to The Manor to see your friend. It's lovely to read that you had a warm welcome from our care team, were offered a cup…read more
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Review from A W (Friend of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my first visit to see my friend.
Very welcoming and friendly staff.
Residents seem to be happy and friendly.
Also a bright and clean lounge where we sat.
Reply from Nathan Stone, Director. at The Manor Exminster
Hello. Thank you for taking the time to leave this very positive feedback following your first visit to see your friend at The Manor Residential Care Home in Exminster. It's lovely to read that the…read more
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Review from M B (Friend of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and welcoming experience. Very clean and residents appeared happy and well looked after.
Reply from Nathan Stone, Director. at The Manor Exminster
Good afternoon MB. Thank you for taking the time to publish this review of your experience with our Care Team and care Home at The Manor in Exminster. It's really nice to read that you found your…read more
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Review from Harvey F (Husband of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When told my wife needed a care home my feeling was of despair, dread and worry for her. I could not have been more wrong. The staff at The Manor are brilliant and have settled her into a caring, friendly environment with their professional ease.
Reply from Nathan Stone, Director. at The Manor Exminster
Good afternoon, Thank you so much for sharing this very honest account of your experience when faced with the situation where your wife needed to move into a care home. Every year / day thousands of…read more
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Review from Sue T (Daughter-in-law of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved in November 2023, my husband (her son) and I came to look around before she moved in and were very impressed with the whole place including the room she has moved into. Since she has been in I can't praise all the staff enough. They are very friendly, and welcoming and are so
dedicated to looking after all the residents. She has settled in well and the care she is receiving is excellent. We can highly recommend The Manor.
Reply from Nathan Stone, Director. at The Manor Exminster
Thank you so much for leaving this detailed and 5 / 5 Star review of your experience with our Care Team and Care Home at The Manor in Exminster. It's lovely to read how well your mother-in-law has…read more
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Review from R G (Son of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been a resident for a relatively short period of time, but she has settled in very well and is happy with the home and staff. From the initial contact and advice received, I have been very pleased with how everything has progressed, and feel agree sense of relief that everything is dealt
with in a professional and compassionate manner.
Reply from Nathan Stone, Director. at The Manor Exminster
Thank you for taking the time to publish this review of your experience with our Care Team and Care Home at The Manor in Exminster. It's lovely to read that your mum has settled in well and is happy…read more
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Review from Dianne B (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very comfortable and happy at The Manor. It is evident that she has a warm rapport with the staff, who make me welcome when I visit.
In summer, the small garden is a pleasant place to relax and chat.
As I live in the Midlands, I am not able to visit very often. However, I greatly appreciate
receipt of the monthly newsletter which enables me to see photos of Mum participating in the various crafts and activities provided by the staff.
I believe that my mother is receiving an ongoing good standard of care.
Thank you.
Reply from Nathan Stone, Director at The Manor Exminster
Thank you for taking the time to publish this lovely 5/5 star review of your experience with our care team and care home at The Manor in Exminster. It's lovely to read how comfortable and happy your…read more
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Review from Debbie T (Friend of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only a brief visit but first impressions were good. A member of staff opening the door to me was welcoming and polite. I was shown to my friend's room by another member of staff who was also very pleasant. Residents watching TV all seemed settled. The surroundings are all clean and tidy.
Reply from Nathan Stone, Director. at The Manor Exminster
Good afternoon Debbie. Thank you for taking the time to leave this really positive review of your first impressions our our care team and care home at The Manor in Exminster. I know the manager and…read more
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Review from P O (Friend of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my friend I am struck by the friendly welcome from the staff. My friend is very contented here (albeit she has dementia). She is very well looked after. Spotless room and very clean.
Reply from Nathan Stone, Director. at The Manor Exminster
Thank you for taking the time to post this really positive review of your experience with our Care Team and Care Home at The Manor in Exminster. It's really nice to read that your friend is very…read more
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Review from K L (Friend of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Always a good greeting on arrival. The staff always have a smile and nothing too much trouble. My friend is always clean and tidy she is obviously very happy here. The rooms are clean and tidy too. Other residents always seem content, relaxed and chatty. The food always smells delicious
when it cooking.
Reply from Nathan Stone, Director. at The Manor Exminster
Thank you for taking the time to write and publish this lovely review of your experience with our Care Team and Care Home at The Manor in Exminster. It's lovely to read that our care team are always…read more
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Review from Matthew M (Friend of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been asked to write a review of my experiences of visiting a friend in The Manor and can only say that, although I am only allowed to visit once per week, I can see that the residents are very well cared for as has been the case for years. I believe the residents are entertained each afternoon
as they should be and, from appearances, all residents appear well dressed and well groomed. The friend I visit, mainly because of mobility problems, prefers to stay in her room on the first floor rather than go downstairs and mingle with others. However, no matter how much staff members may try, she won't be moved! Probably a fear of moving via a wheelchair to the stairlift and back onto a wheelchair again! However, when I visit, my friend is usually in a good mood and although quite a quiet person, I get her to chat a little about things going on in the house so I am informed of any ''goss'' going the rounds!
Reply from Nathan Stone, Director. at The Manor Exminster
Good morning Mathew, thank you for leaving this really positive feedback with regards to your experience, and that of your friend, with the care team and care home at The Manor in Exminster. I note…read more
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Review from Andrew M (Son of Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at The Manor Exminster are so patient, helpful and caring. Very grateful for all the care they have given my dad.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Andrew M. Thank you so much for leaving this really positive review of your experience, and that of your dad, of our care team and care home at The Manor in Exminster. I can only agree, we have…read more
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Review from M C (Son of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been moved to downstairs, to make getting about easier. The staff have been excellent in making this as smooth and painless as possible for him. All the staff make Dad feel safe, secure and comfortable. They are a credit to The Manor.
Reply from Nathan Stone, Director. at The Manor Exminster
Hello MC. Thank you for leaving this really positive review of your experience with our care home and care team at The Manor in Exminster. It's really lovely to read that your Dad feels safe, secure…read more
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Review from Hannah M (Granddaughter of Resident) published on 26 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident of The Manor for a number of years. During that time she has sadly deteriorated due to her condition, but the level of care she has received during her decline has been incredible. The staff in all areas care so much for her, both physically and emotionally. I truly
am so thrilled with The Manor and I am grateful to all of the staff for everything they do.
Reply from Nathan Stone, Director. at The Manor Exminster
Hello Hannah M. Thank you so much for leaving this really lovely review of your experience with our Care Team and Care Home at The Manor in Exeter. Whilst it is, of course, sad to read that your…read more
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Review from J C (Husband of Resident) published on 21 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise and appreciation for the wonderful, caring and professional staff at The Manor for their efforts during the past few months in ensuring that the health and well-being of those in their care are maintained at the very highest standard. The Manor is full of happiness - a home
from home.
Reply from Nathan Stone, Director at The Manor Exminster
Thank you so much for posting this really lovely review of your experience with our care team and care home at The Manor in Exminster. This really is a glowing review and a well-deserved tribute to…read more
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Review from Susan W (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at The Manor since November 2021. From our first visit to view the home, my husband and myself came away and knew that this would be the ideal place for her. She has settled in well and is cared for by a lovely team of staff. Through their care, she now looks like my mum again.
Reply from Nathan Stone, Director. at The Manor Exminster
Good morning Susan. Thank you so much for leaving this lovely 5 Star review of our care team and care home at The Manor in Exminster. Your final sentence -' Through their care, she now looks like my…read more
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Review from A B (Granddaughter of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The residents always seem to be happy and well cared for by the staff. It has been made easy to come and visit and we are well looked after, when visiting. My grandmother likes her room and seems to have settled in and adjusted to living at The Manor well. Thank you for your care.
Reply from Nathan Stone, Director at The Manor Exminster
Hello, thank you for taking the time to submit this review of your experience with our Care Team and Care Home at The Manor in Exminster. It's really nice to read that your grandmother likes her room…read more
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Review from A B (Daughter of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled into The Manor really well and says she is happy living there. I am pleased to hear she is enjoying the social side of chatting with the other residents and taking part in the activities provided at the home. Mum is looking very well and well looked after. Thank you to all the staff
caring for Mum.
Reply from Nathan Stone, Director at The Manor Exminster
Thank you for this really positive review of your experience with our Care Team and Care Home at The Manor in Exminster. It's really nice to read that your mum has settled in well and is happy living…read more
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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for The Manor Exminster is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for The Manor Exminster is calculated as follows: ( (211 Excellents x 5) + (121 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 349 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Manor Exminster is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Dawn

Dawn Leaman

Job Title: Manager Joined: 2025

Dawn joined the company in January 2025

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