The Manor Exminster

Dad has been moved to downstairs, to make getting about easier. The staff have been excellent in making this as smooth and painless as possible for him. All the staff make Dad feel safe, secure and comfortable. They are a credit to The Manor.

My grandmother has been a resident of The Manor for a number of years. During that time she has sadly deteriorated due to her condition, but the level of care she has received during her decline has been incredible. The staff in all areas care so much for her, both physically and emotionally. I truly am so thrilled with The Manor and I am grateful to all of the staff for everything they do.

I have nothing but praise and appreciation for the wonderful, caring and professional staff at The Manor for their efforts during the past few months in ensuring that the health and well-being of those in their care are maintained at the very highest standard. The Manor is full of happiness - a home from home.

My mum has been a resident at The Manor since November 2021. From our first visit to view the home, my husband and myself came away and knew that this would be the ideal place for her. She has settled in well and is cared for by a lovely team of staff. Through their care, she now looks like my mum again.

The residents always seem to be happy and well cared for by the staff. It has been made easy to come and visit and we are well looked after, when visiting. My grandmother likes her room and seems to have settled in and adjusted to living at The Manor well. Thank you for your care.

Mum has settled into The Manor really well and says she is happy living there. I am pleased to hear she is enjoying the social side of chatting with the other residents and taking part in the activities provided at the home. Mum is looking very well and well looked after. Thank you to all the staff caring for Mum.

Very pleased with the care provided for my father at The Manor. Staff are very caring and helpful with my Dad's care and provide activities. They are always polite and accommodating.

Very caring staff. No issue is left unaddressed. Very understanding of the family members, as well as the resident.

We were recommended to The Manor, for Mum's care, by a friend and it is the best thing we could have done. Mum has dementia and stayed at The Manor for two years. During that time, she was very well cared for. All the staff, without exception, were extremely cheerful, kind and very caring. It was particularly difficult for everyone during the lockdown periods and we felt the home did everything they could to keep the residents well, safe and entertained. Mum's stage of dementia was very challenging and we felt the staff handled it very well and professionally. We would like to thank all the staff for helping and caring for Mum during this period.

Through the difficult time of lockdown and no visits, the communication from the home has been excellent via email, phone calls and a monthly magazine full of pictures and news of the resident participating in the activities. All very reassuring of the welfare and being of our loved ones. When phoning to speak to my father, it's never a problem for any member of staff to take the phone to him, no matter what time of day, and they always give me an update on his health etc. All very reassuring to the family that he's in the right place. Many thanks to all at The Manor Exminster.

A comfortable and relaxed care home environment. My mother is obviously being well cared for.

The Manor is an excellent care home and every care and attention is given to the residents, giving them a happy and loving environment. I am especially impressed by the way the staff have kept all the residents safe, during this Coronavirus pandemic. The manager and deputy manager are both outstanding, resulting in a lovely, extremely well run family home and I thank them and all the dedicated staff for their hard work.

I can not praise the staff at The Manor enough for the care they provide for my mum. Especially their outstanding efforts to keep her safe in these difficult times. You have asked me not to use more than 200 words. I only need four; Mum is happy there.

Mum has always told the family that she is so happy living at The Manor, from the very first few weeks that she moved in, and this has continued to be the case over the 18 months she has been a resident. The atmosphere is always welcoming and homely, with plenty of staff who are always attentive and caring to both residents and visitors alike. I have always found the local management to be competent and fully aware of the current health and well being of every resident. I could not have hoped for a better care home, which I know is the view of the whole family, who are all regular visitors.

From the moment you walk in the door, you feel the friendly warmth of the home, rooms are clean, tidy and homely. Nothing is too much trouble for the wonderful staff who carry out their duties with a smile, showing dignity and compassion to all. A lovely variety of home-cooked food is provided. The Manor is a true home from home.

Every time I visit my mother, she looks happy relaxed and well cared for. The staff are very welcoming and kind. It is very reassuring that she is so well cared for by the staff and she tells us she is very happy.

We had the difficult decision to place my father at The Manor after several falls at his house resulting in visits to the hospital and a realization that he just can't take care of himself anymore. As I live overseas this was the first time I was able to visit him and over a week I visited him twice a day at different times of the day. What stood out about The Manor was the staff. I witnessed their interaction with all the residents and they always found time to have a chat with them, a kind word, and a smile. Their patience was amazing. They tried to make this feel like a home with the kitchen always open for a coffee or tea and biscuit if a resident had just got up. The facilities were good and it always seemed clean but in the end, it is the staff the makes the difference and I thought they were wonderful.

The Manor is friendly and welcoming to residents and creates an atmosphere of calm. I visited as a volunteer to sing with the residents and encourage them to sing along with me and our volunteer group. There is a culture of positivity and encouragement here. All residents are included and can get involved in extra events if they wish (most of them do). They are engaged and enjoy this stimulation making it a pleasure to visit and sing there. The staff work hard to make it a warm and friendly home. Special mention to the lady who arranges and organises the extra activities.

I am very happy with the care my father is receiving in The Manor, mainly due to the fantastic staff who work there. They seem to genuinely care about the residents and they clearly try to make life as interesting and comfortable as they can for them. People are treated as individuals and the care is adapted to their preferences and needs.

The Manor has a relaxed atmosphere, staff are never short of a smile and visitors are made to feel welcome.

I have a huge amount of respect for the staff (who must have endless patience!) and I am very grateful for the care they are providing to my father.

Our friend passed away on May 27 but the wonderful staff at The Manor, who cared so much and showed such feeling towards our friend, and such a comfort to my husband and I, thank you girls.