The Manor Exminster

Main Road, Exminster, Exeter EX6 8AP
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9.6 77 Reviews
  • The Manor Exminster, Exeter
The Manor Exminster is a grand 17th century Georgian listed manor house that is situated in half an acre of grounds, in the pretty village of Exminster.

The property was built by the diocese of Exeter for the local Rector and his family. The home was converted into a residential care home in the mid-80s and an extension was added in 2004 that added a state of the art kitchen, more bedrooms and increased the size of the dining room.

Residents are encouraged to relax in privacy and dignity at this friendly residential care home.
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Care Provided by The Manor Exminster

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1516
  • Self-Funded Residential Dementia Care: £950 – £1516
  • RESPITE Self-Funded Residential Care: £950 – £1516
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1516

These prices are only a guideline, please contact The Manor Exminster to find out the exact price for your requirements.

Contact The Manor Exminster to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Manor Exminster to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dawn Leaman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

The Manor Exminster Reviews (77)

9.6

The Manor Exminster has a Review Score of 9.6 (9.556) out of 10, based on 30 reviews in the last 2 years.
Over all time The Manor Exminster has 77 reviews.

Overall Experience
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  • 27
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Date Published
  • 77
  • 4
  • 11
  • 30
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Reviewer Connection to The Manor Exminster
  • 27
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  • 12
  • 4
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Total of 77, showing 41-60
Review from R T (Daughter of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care provided for my father at The Manor. Staff are very caring and helpful with my Dad's care and provide activities. They are always polite and accommodating.
Reply from Nathan Stone, Director at The Manor Exminster
Good afternoon RT. Thank you for taking the time to post this really positive review of our Care Team and Care Home at The Manor in Exminster. It's lovely to read that you are very pleased with the…read more
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Review from K H (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. No issue is left unaddressed. Very understanding of the family members, as well as the resident.
Reply from Nathan Stone, Director. at The Manor Exminster
Good morning, thank you for taking the time to submit this review of your experience with our care team and care home at The Manor in Exminster. Your review clearly focuses upon the contribution of…read more
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Review from Janice L (Daughter of Resident) published on 15 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were recommended to The Manor, for Mum's care, by a friend and it is the best thing we could have done. Mum has dementia and stayed at The Manor for two years. During that time, she was very well cared for. All the staff, without exception, were extremely cheerful, kind and very caring. It was particularly
difficult for everyone during the lockdown periods and we felt the home did everything they could to keep the residents well, safe and entertained. Mum's stage of dementia was very challenging and we felt the staff handled it very well and professionally. We would like to thank all the staff for helping and caring for Mum during this period.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Janice, thank you for taking the time to leave this really detailed and positive review of your experience with our Care Team and Care Home at The Manor in Exminster. It's really nice to read…read more
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Review from Philip C (Son of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Through the difficult time of lockdown and no visits, the communication from the home has been excellent via email, phone calls and a monthly magazine full of pictures and news of the resident participating in the activities. All very reassuring of the welfare and being of our loved ones. When phoning
to speak to my father, it's never a problem for any member of staff to take the phone to him, no matter what time of day, and they always give me an update on his health etc. All very reassuring to the family that he's in the right place. Many thanks to all at The Manor Exminster.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Philip. Thank you so much for taking the time to leave this detailed 5/5 Star review of your experience with our care team and care home at The Manor in Exminster. Thank you for recognising all…read more
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Review from K B (Daughter of Resident) published on 15 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A comfortable and relaxed care home environment. My mother is obviously being well cared for.
Reply from Nathan Stone, Director at The Manor Exminster
Thank you for taking the time to leave this review of your experience with our care team and care home at The Manor in Exminster. Having today seen the latest newsletter produced at The Manor (and…read more
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Review from Gail H (Friend of Resident) published on 5 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manor is an excellent care home and every care and attention is given to the residents, giving them a happy and loving environment. I am especially impressed by the way the staff have kept all the residents safe, during this Coronavirus pandemic. The manager and deputy manager are both outstanding,
resulting in a lovely, extremely well run family home and I thank them and all the dedicated staff for their hard work.
Reply from Nathan Stone, Director at The Manor Exminster
Thank you for taking the time to write and post this 5/5 review of your experience with our Care Team and Care Home at The Manor in Exminster. I can only agree - we have a fantastic Management and…read more
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Review from S B (Son of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not praise the staff at The Manor enough for the care they provide for my mum. Especially their outstanding efforts to keep her safe in these difficult times. You have asked me not to use more than 200 words. I only need four; Mum is happy there.
Reply from Kathy Hodgkins, Manager at The Manor Exminster
Thank you so much for your kind words, it has been a pleasure to have mom here and to look after her. We are so happy you are all happy with the care we give and would like to say thank you again for…read more
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Review from Nick B (Son of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has always told the family that she is so happy living at The Manor, from the very first few weeks that she moved in, and this has continued to be the case over the 18 months she has been a resident. The atmosphere is always welcoming and homely, with plenty of staff who are always attentive and
caring to both residents and visitors alike. I have always found the local management to be competent and fully aware of the current health and well being of every resident. I could not have hoped for a better care home, which I know is the view of the whole family, who are all regular visitors.
Reply from Nathan Stone, Director. at The Manor Exminster
Good afternoon Nick. Thank you for taking the time to write and publish this 5/5 feedback with regards to your experience of our Care Team and Care Home at The Manor in Exminster. It's really nice to…read more
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Review from J H (Daughter of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you walk in the door, you feel the friendly warmth of the home, rooms are clean, tidy and homely. Nothing is too much trouble for the wonderful staff who carry out their duties with a smile, showing dignity and compassion to all. A lovely variety of home-cooked food is provided. The
Manor is a true home from home.
Reply from Kathy Hodgkins, Manager at The Manor Exminster
Thank you so much for this lovely review it is always nice to know we are doing things right. We are very happy so know that residents families feel welcome and feel at home when visiting as this is…read more
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Review from Hazel M (Daughter of Resident) published on 19 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Every time I visit my mother, she looks happy relaxed and well cared for. The staff are very welcoming and kind. It is very reassuring that she is so well cared for by the staff and she tells us she is very happy.
Reply from Nathan Stone, Director at The Manor Exminster
Good morning Hazel. Thank you for taking the time to write and publish this review of your experience with our Care Team and Care Home at The Manor in Exminster. It's great to know that your mum is…read more
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Review from Christine O (Daughter of Resident) published on 10 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had the difficult decision to place my father at The Manor after several falls at his house resulting in visits to the hospital and a realization that he just can't take care of himself anymore. As I live overseas this was the first time I was able to visit him and over a week I visited him twice
a day at different times of the day. What stood out about The Manor was the staff. I witnessed their interaction with all the residents and they always found time to have a chat with them, a kind word, and a smile. Their patience was amazing. They tried to make this feel like a home with the kitchen always open for a coffee or tea and biscuit if a resident had just got up. The facilities were good and it always seemed clean but in the end, it is the staff the makes the difference and I thought they were wonderful.
Reply from Nathan Stone, Director. at The Manor Exminster
Hello Christine. Thank you for taking the time to leave this review of your experience with our Care Home and Care Team at The Manor in Exminster. It's great to know that you and your Dad were both…read more
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Review from Linda G (Regular Volunteer) published on 2 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manor is friendly and welcoming to residents and creates an atmosphere of calm. I visited as a volunteer to sing with the residents and encourage them to sing along with me and our volunteer group. There is a culture of positivity and encouragement here. All residents are included and can get involved
in extra events if they wish (most of them do). They are engaged and enjoy this stimulation making it a pleasure to visit and sing there. The staff work hard to make it a warm and friendly home. Special mention to the lady who arranges and organises the extra activities.
Reply from Nathan Stone, Director at The Manor Exminster
Good afternoon Linda G. Thank you for leaving this really positive review of your experience with our Care Home and Care Team at The Manor in Exminster. I can only agree with you. We have a fantastic…read more
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Review from Sue (Daughter of Resident) published on 7 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my father is receiving in The Manor, mainly due to the fantastic staff who work there. They seem to genuinely care about the residents and they clearly try to make life as interesting and comfortable as they can for them. People are treated as individuals and the care is
adapted to their preferences and needs.


The Manor has a relaxed atmosphere, staff are never short of a smile and visitors are made to feel welcome.


I have a huge amount of respect for the staff (who must have endless patience!) and I am very grateful for the care they are providing to my father.

Reply from Kathy Hodgkins, Manager at The Manor Exminster
Thank you so much and it was great to meet you both. Dad was so happy to see you both. I will pass this on to all our care staff it is so nice to be able to give them lovely fead back. We will do what…read more
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Review from Sheila C (Friend of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you all for looking after my friend.
We are so impressed with the care and attention that the staff at The Manor give to all people in their care. It is always a pleasure to go there and the carers make the family so welcome with tea or coffee and a chat.
Our friend passed away on May 27 but
the wonderful staff at The Manor, who cared so much and showed such feeling towards our friend, and such a comfort to my husband and I, thank you girls.
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Review from Gill B (Daughter of Resident) published on 18 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at The Manor for the last six months and is very happy. The staff are all friendly, very patient and are lovely with her. They are happy to chat to me anytime I have a query. My mum really loves the entertainment that is provided during the week and thoroughly enjoys it when the entertainer
visits. During these sessions, they often sing, quiz, play games or participate in craft projects. It is the highlight of her week! I feel she is well looked after here and enjoy my visits to see her.
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Review from M W (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the improvement in my mother since she moved into The Manor last September. Although she suffers from dementia she is much more animated in limited conversations and enjoys all that The Manor provides in the way of care, food, entertainment etc. The staff are all excellent nothing
is too much trouble for them and they all have the residents welfare at heart.
It has been a really positive experience for both mum and us and in her words "she loves it".
Reply from Nathan Stone, Director. at The Manor Exminster
Good afternoon MW. Thank you for taking the time to write and publish this fantastic review of your experience with our Care Team and Care Home at The Manor in Exminster. It's great to hear that your…read more
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Review from Tim P (Son of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is a friendly, open feel to the Manor. Staff are polite, professional and helpful. Recent changes to staffing have resulted in a new, dynamic with the greater emphasis on interaction and stimulation of residents. As a former carer, I believe this is a very hard environment to work within and I
applaud the Manor for the care they provide.
Reply from Nathan Stone, Director. at The Manor Exminster
Hello Tim, thank you for taking the time to write and post this review of your experience with our Care Team and Care Home at The Manor in Exminster. It's great that you feel recent changes have led…read more
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Review from Judith E (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at The Manor for over a year. She settled well and is very happy. The staff are wonderful and very caring. My mother is obviously very fond of all of the staff and they are very fond of her. It is a lovely, caring, supportive atmosphere. I also feel very supported and look
forward to visiting. All the friends and relatives that I have taken to visit have been very impressed with the happy, friendly atmosphere. The manager is very 'hands on' and is always available for a chat. She is very enthusiastic and efficient. I am confident that my mother is being cared for well, and that she is safe and happy. I am glad I found The Manor!
Reply from Nathan Stone, Director at The Manor Exminster
Good morning Judith. Many thanks for taking the time to write and post this lovely review of your own (and your mum's) experiences at our care home The Manor in Exminster. It's always really nice to…read more
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Review from Sharyn O (Stepdaughter of Resident) published on 1 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step-mother's transition from home to The Manor Exminster was handled slowly and carefully. There had been serious safety issues while she was living alone in her own home due to her dementia as well as blindness from glaucoma. She had no insight into her condition, was wandering into town at night,
leaving gas taps on and was losing weight, so the family had to make the decision for her to be cared for in a residential home. She was admitted with minimum disruption and the staff helped her to settle down in a remarkably short time. I feel confident she is warm, fed and well cared for physically, emotionally and socially. We are all very relieved and grateful to the manager and the staff.
Reply from Nathan Stone, Director at The Manor Exminster
Good morning Sharyn O - thank you for taking the time to write and post this review. It's a lovely story to read and we're all really proud of the role that the Care Team at The Manor has played in…read more
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Review from J E (Daughter of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Manor for several years now. She is very happy here. This is her home! She feels safe, secure and very relaxed with all the staff and other residents.
She enjoys the activities, food and help from the staff.
Reply from Nathan Stone, Director at The Manor Exminster
Good afternoon. Thank you for taking the time to write and publish this review of your experience with our care home and care team at The Manor in Exminster. It's always great to hear that our…read more
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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for The Manor Exminster is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for The Manor Exminster is calculated as follows: ( (211 Excellents x 5) + (121 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 349 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Manor Exminster is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Dawn

Dawn Leaman

Job Title: Manager Joined: 2025

Dawn joined the company in January 2025

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