The Manor Exminster

Main Road, Exminster, Exeter EX6 8AP
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9.6 77 Reviews
  • The Manor Exminster, Exeter
The Manor Exminster is a grand 17th century Georgian listed manor house that is situated in half an acre of grounds, in the pretty village of Exminster.

The property was built by the diocese of Exeter for the local Rector and his family. The home was converted into a residential care home in the mid-80s and an extension was added in 2004 that added a state of the art kitchen, more bedrooms and increased the size of the dining room.

Residents are encouraged to relax in privacy and dignity at this friendly residential care home.
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Care Provided by The Manor Exminster

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1516
  • Self-Funded Residential Dementia Care: £950 – £1516
  • RESPITE Self-Funded Residential Care: £950 – £1516
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1516

These prices are only a guideline, please contact The Manor Exminster to find out the exact price for your requirements.

Contact The Manor Exminster to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Manor Exminster to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dawn Leaman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

The Manor Exminster Reviews (77)

9.6

The Manor Exminster has a Review Score of 9.6 (9.556) out of 10, based on 30 reviews in the last 2 years.
Over all time The Manor Exminster has 77 reviews.

Overall Experience
  • 49
  • 27
  • 1
  • 0
  • 0
Date Published
  • 77
  • 4
  • 11
  • 30
  • 47
Reviewer Connection to The Manor Exminster
  • 27
  • 13
  • 12
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 77, showing 61-77
Review from Barbara S (Niece of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If it were not for the superlative quality of care that my aunt has received, following breaking her hip in May, I very much doubt that she would have been able to be there to celebrate her 100th birthday and enjoy the day. My gratitude and thanks to everyone in the team who has contributed to her turn
around in health and well being.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Barbara S. Thank you for taking the time to write and publish this review of our Care Team and Care Home at The Manor in Exminster. And what a lovely story - congratulations to your aunt on her…read more
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Review from Salar B (Grandson of Resident) published on 15 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at The Manor have made my grandparents feel very much at home and comfortable. They look after individual needs and you can tell that the team enjoy what they do and it makes such a difference. Both my gran and grandad very much enjoy being at The Manor and have seen a big improvement in
them and the home since the new manager took over.
Reply from Nathan Stone, Director at The Manor Exminster
Good afternoon Salar B. Thank you for taking the time to write and publish this review of your experience with our care team and care home at The Manor in Exminster. It's great to hear that your…read more
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Review from Karren B (Daughter of Resident) published on 9 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am likely to recommend The Manor to others and have done in the past. My mother has been there for two years and is happy and well looked after. Since the current manager took over it has been a pleasure to visit and my mother's care has been a lot more consistent.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Karren. Thank you for taking the time to write and publish this review of your experience with our care home and care team at The Manor in Exminster. It's really kind of you to have recommended…read more
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Review from Glenn B (Son of Resident) published on 9 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Manor is located in a pleasant village setting with plenty of opportunities for quiet walks and local outings. The care my mother receives is excellent. The staff are friendly and attentive, and the home provides many opportunities to socialise and take part in daily activities. A community hall
in the village serves as a welcome second venue for such events, offering an opportunity to interact more widely with the world. Families are always welcomed warmly and encouraged to take part in the daily schedule. Menus are set, but the staff are always open to providing alternatives when residents feel peckish outside of regular mealtimes. The C18th building seems to be being maintained reasonably well, though the home is on two floors with only one stair-lift between them. If you're on the second floor it can be a bit of a wait to get up and down. The windows are also old and heavy, which makes opening them a little difficult. All in all though, The Manor seems very well managed.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Glenn - thank you for taking the time to write and post this detailed and very positive review of our care home and care team at The Manor in Exminster. It's great that your mum receives…read more
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Review from David L (Son of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very friendly and helpful.
Nothing seems to be too much trouble for them.
Mum is very happy here and always praises the staff for being so nice.
Food appears to be very good and offers a varied and flexible menu.
Anything can be delivered to the room whenever required within reason.
Cleanliness
and hygiene are of a good standard and facilities are excellent.
Mum would like a few more activities at times but it seems many residents are reluctant or unable to join in.
Reply from Nathan Stone, Director at The Manor Exminster
Hello David. Thank you for taking the time to write and publish this review of your experience with our care home and care team at The Manor in Exminster. It's great to learn that your mum is very…read more
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Review from Vikki M (Daughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad is happy at The Manor.
He took a while to adjust to the new situation but with support from the staff, he made the transition well.
Dad has a wicked sense of humour and all the staff understand this and encourage it which is fantastic.
Thank you for making the effort to understand my Dad!
Reply from Nathan Stone, Director at The Manor Exminster
Hello Vikki. Thank you for taking the time to write and publish this review of your experiences with our care home and care team at The Manor in Exminster. It's great to learn that your Dad has…read more
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Review from James P (Son of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We visit about once or twice a week and we find the staff most pleasant and extremely helpful.
Keep up the good work.
Reply from Nathan Stone, Director at The Manor Exminster
Hello James. Thank you for taking the time to write and publish this review of your experience with our care home and care team at The Manor in Exminster. It's great to hear that you enjoy your twice…read more
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Review from Margaret B (Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Margaret. Thank you for taking the time to write and post this review of your experience with our care home and care team at The Manor in Exminster. We're all really pleased that you are…read more
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Review from David B (Son-in-law of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law has been here for two years. During this time she has been well cared for and her needs met. The management/staff are first class and treat her with care and dignity.
Reply from Nathan Stone, Director at The Manor Exminster
Good morning David B. Thank you for taking the time to write and publish this lovely review of your experience with our care home and care team at The Manor in Exminster. It's great that your mother…read more
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Review from Patricia H (Daughter of Resident) published on 19 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly. Peace of mind Mum is being looked after and cared for by good and friendly staff.
Reply from Nathan Stone, Director at The Manor Exminster
Hello, Patricia. Thank you for taking the time to write and publish this review of your experiences with our Care Home and Care Team at The Manor in Exminster. It's always great when we hear that we…read more
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Review from L E (Daughter of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff go above and beyond the duty of care they have for my mum. So pleased my mum is happy and in a safe place, with such lovely staff.
Thank you.
Reply from Nathan Stone, Director at The Manor Exminster
Good afternoon L.E. - Thank you for taking the time to write and publish this review of your experience (and that of your mum) at our Care Home 'The Manor' in Exminster. We're really pleased to have a…read more
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Review from Heather H (Daughter of Resident) published on 25 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at The Manor since June 2015. When selecting The Manor the choice was based on a number of reasons eg: the wonderful homely atmosphere, the rooms and clean facilities plus the home cooking! I must say that I didn't it could be improved but have recently noticed a stronger leadership
with some exciting new ideas re entertainment etc. I Like the new arrangement - swopping the dining room with the lounge. The newsletter is great too! When I said 'good-bye' to mum a couple of days ago she said 'I love it here, I want to live here forever'!
Reply from Nathan Stone, Director at The Manor Exminster
Good morning Heather H. Firstly our thanks to you for taking the time to write and publish such a fantastic review of your own and your mums experiences at The Manor. We're all really pleased that you…read more
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Review from Robert P (Son of Resident) published on 17 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After moving my mother from an excellent care home in Hampshire at one stage we were considering finding an alternative home, but since the new manager has taken over things have changed, activities have been arranged a choice of meals are now available and generally things have improved. Mother seems
much happier now and we feel no need to move her.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Robert P. Many thanks for taking the time to write and publish this review of The Manor. We hear what you say, finding the right manager for a care home is a difficult task and one that it pays…read more
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Review from Hannah M (Granddaughter of Resident) published on 17 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother became a resident of the Manor in December 2015. The care she has received since then is first class. She and I are delighted with the Manor. The food, care and activities are catered specifically to the elderly with dementia tendencies. I would highly recommend the Manor.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Hannah M. Many thanks for taking the time to write and publish this review. We're all delighted that both you and your mum are delighted with The Manor - that's what we aim for. It's great for…read more
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Review from Elaine L (Friend of Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited for the second time (last time Nov 15) what a difference. The rooms are rearranged so residents spend time together in different groups. Lots of activities going on and a new piano being played. Lovely atmosphere.
Reply from Nathan Stone, Director at The Manor Exminster
Thank you for taking the time to write and publish this review following your recent visit to The Manor. Yes, we have made some recent changes to the layout, together with a lot of re-decoration and…read more
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Review from Carolyn B (Daughter of Resident) published on 10 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manor at Exminster is a well run, efficient care home, staffed by caring and kind individuals and led by a very committed manager.
It is welcoming to both residents and families and friends, and you can call at any time of the day or evening. All the staff are patient and compassionate, and genuinely
care about the residents and take the time to ensure that all their needs are met.
The manager is very hands on and available via the phone or email or face to face if you have any queries or concern, and she is driven to provide the best care possible to all her residents. The home is clean and well maintained and has a lovely, warm atmosphere.
I tell all my friends when they ask after my mum that she is in a genteel hotel and very well looked after, and that is how my siblings and I feel about the care at The Manor.
Reply from Nathan Stone, Director at The Manor Exminster
Good afternoon. Thank you for taking the time to write and publish this glowing review of The Manor and in particular our Care Team who work there. We're all delighted that you and you family are so…read more
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Review from Sally S (Daughter of Resident) published on 27 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was pleased to find a room available for mum at The Manor, being close to where I live, which means I am able to visit her easily and often.
The management and staff have been very patient with her, allowing her time to settle into a new environment. Its a big change for someone with dementia.
The
Manor is a small enough home, with easy flat access to all public areas enabling residents to become familiar with their daily surroundings. Mum is very fond of her room which was an important part of making her feel at home. Mum finds the food just right for her tastes and loves the puddings and home made cakes.
Visitors are made very welcome and I have been happy to join in with the ever-growing activities. Spending time with her is very important to me and being able to visit at times that suit me have made my life so much easier.
Reply from Nathan Stone, Director at The Manor Exminster
Hello Sally. Thank you for taking the time to write and post this fantastic review of your and your mums experience at The Manor in Exminster. We're all really pleased that your mum has settled in so…read more
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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for The Manor Exminster is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for The Manor Exminster is calculated as follows: ( (211 Excellents x 5) + (121 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 349 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Manor Exminster is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Dawn

Dawn Leaman

Job Title: Manager Joined: 2025

Dawn joined the company in January 2025

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