Oaklands Residential Care Home

I will never be able to thank the staff enough for what they did for my mum over that period of time but especially in her last week and also for me and my children they were just amazing.

Mum was only there for 5 months but the quality of care was amazing the staff work relentless to keep all the residents happy nothing was to mutch bover the staff treat residents like one big family mum passed with the up most dignity love to all the team at Oaklands from the family

The staff are friendly and although I'm sure very busy, they always have time to listen to any concerns or anything you need to pass on. When there was an "incident" with another resident, it was handled really well and I was called immediately to be informed of all that had happened.

My mother has been resident here for the last six weeks. Even before she arrived I visited and immediately felt comfortable that she would be well cared for and indeed she is! The staff are all brilliant! All my mum's care needs are catered for above and beyond and the staff are all keen to encourage and involve themselves with ongoing social interaction too. Can't recommend Oaklands highly enough! Wonderful place. Thank you.

The home is kept very clean and is comfortable.

My mother has been a resident since June 2017, she is cared for with respect, dignity, kindness and affection. She has advanced dementia an has many medical needs. At times she uncooperative and abusive. The staff never take offence or treat her any differently. I can honestly state that she has wonderful care, support and company and I cannot praise this establishment or the staff any higher - marvellous.

My mother has been in Oaklands since June and my brother and I have been very impressed with the care she receives. Everything is done for her and she always looks clean, smart and very happy. The staff are excellent. Nothing is too much trouble for them and they have a fantastic rapport with my mother and the other residents. It is good to know that my mother is being so well looked after following a period during which she was very poorly.

My father and stepmother have both been in Oaklands Care Home for several months. Unfortunately, my father passed away in April, and the home handled everything very kindly and efficiently. I am very happy in the way in which they are now looking after my stepmother and would have no difficulty in recommending Oaklands to anyone else in the future.

My mother moved in when living at home with daily carers was not suitable. She was registered blind and had poor hearing.

The care she had while here was of a very high standard. Also, the treatment from the staff, when she became less mobile and not interested in joining in with other residents, was also of a high standard. They understood her problems. She died in the middle of the night and the carer, doctor and myself were present. They were all very helpful to me and Mum at this time.

helpful and welcoming you could always find something to talk to if necessary. Mum always looked clean and tidy and had her hair done weekly. Food always seemed reasonable, sitting room, dining area and kitchen open and bright. Owners were often around, friendly and helpful. My mum was very happy here.

The food is of a good variety and standard and residents are frequently asked if they desire drinks or snacks.

I cannot fault the care that mum received whilst she was living at Oaklands. Moving into a care home is a very difficult time for everyone and all the staff put us at our ease and made us feel so welcome. As mum gradually became more ill, they increased the level of support and did everything they could to make her comfortable. The carers were amazing and did everything they could to make her comfortable. Family and friends were always welcome and I spent a lot of time there with mum and I was never made to feel as though I was in the way. When mum passed away, the level of care that we received was incredible. They were kind and thoughtful and I can't speak highly enough of the way we were looked after. Right from the first meeting, the manager introduced us to everyone and nothing was hidden.

Thank you all for the Christmas plays and the singing!

My mother has been a resident at Oaklands for 10 months and has found it difficult to lose her independence. However, the management staff are very caring and try to help her in any way they can. There is always a calm atmosphere when you walk in and the home smells clean and sweet. If I ever have a query a member of staff is quick to offer help.

In the past 3 years, the home has been decorated and the owners are improving care and surroundings all the time. Management and staff are easy to approach and are very friendly.

My mother went to Oaklands for respite care following a second TIA. It was a very emotional and scary time for us. From her first day all the management have been wonderful. You can feel the family caring feeling as soon as you walk in. The care to residents is second to none delivered in a very professional but compassionate way. Mum is so happy she has decided to become a permanent resident.

My mother was very happy and extremely happy at Oakland's. We live 200 miles away and it was never a problem to talk to staff or my mother and we were always confident that she was in the best possible hands. The proprietors were very helpful and supportive with funeral and other arrangements when my mother died in November 2014.

Always found staff to be friendly and very helpful. My mother did a few weeks respite in this home and when it came to her needing more care than I could provide it was nice for her to go somewhere she knew and I had peace of mind she was safe and would be well cared for.

My husband became a resident on 13th June 2015. He was well, mobile but had Alzheimer's/dementia. He suffered from frequent UTI's which did affect him at those times. Unfortunately he developed a chest infection (suspended) so was immediately checked by paramedics and transferred to hospital where he died about 4 hours later on September 27th 2014. Oaklands took action as soon as he showed signs of deterioration.

I am fully happy with the service that is given at Oaklands for my mother, who has been there almost 3 years now aged 99 and has dementia. The manager and staff are really caring and most helpful in all aspects.