Oaklands Residential Care Home

Westfield Avenue, Sticklepath, Barnstaple EX31 2DY
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8.2 24 Reviews
  • Oaklands Residential Care Home, Barnstaple

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100

Weekly fees include full housekeeping, laundry services, all meals with two daily choices of homemade food plus cooked breakfast and snacks/refreshments throughout the day. Every Wednesday we have a visiting hairdresser and every 6 to 8 weeks a chiropodist. These additional services plus personal toiletries are not included in the weekly fee.

These prices are only a guideline, please contact Oaklands Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • John Hall

Person in charge

  • Gillian Hull (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

Visiting

  • Anytime

Parking

  • Car park

Oaklands Residential Care Home Reviews (24)

Total of 24, showing 21-24
8.2

Oaklands Residential Care Home has a Review Score of 8.2 (8.200) out of 10, based on 1 reviews in the last 2 years. Over all time Oaklands Residential Care Home has 24 reviews.

Overall Experience

  • 15
  • 8
  • 1
  • 0
  • 0

Date Published

24
1
1
1
23
Overall Experience  Overall Experience 4.0 out of 5

Comfortable, caring and homely atmosphere, clean without being fussy. Restrictive laundry arrangements need better control to avoid clients being dressed in clothes that are too big and not theirs. Being alert to items such as dentures missing.

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Overall Experience  Overall Experience 4.0 out of 5

My first impression on entering Oaklands Residential Care Home was that is didn't have that rather unpleasant smell which I had experienced in a number of other establishments I had visited! There was never the feeling that a special performance was being put on for visitors and there was a genuine
openness from both management and staff. My aunt, who having been matron of two children's homes, could be very critical on occasions and told me how well she was looked after and how kind and supportive the staff were. Sadly my aunt passed away in May just before her 99th birthday. She was treated with much love and respect during the last few weeks of her life and ended her days at Oaklands in a dignified and peaceful manner. A homely and friendly environment.

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Overall Experience  Overall Experience 4.0 out of 5

I find the home to be a very caring place. The staff are always willing to talk to us and the residents. The home is always clean and tidy (no odours). The owners organised a hospital type bed when my friend needed it and had it there in two days. My friend is well fed and the food seems very good and
with choices.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went to Oaklands in June 2014. She had very advanced Alzheimers. She no longer knew who we were or where she was but she settled quickly with the attentive care from the managers and all their staff. She made friends and was very well looked after. We were very impressed with the home and
all the staff. Their attention to their clients was a joy to be involved with. I myself worked with the profoundly disabled and was sure from the minute I walked through the door that mum would be looked after there. She passed away on the 4th of march at the home after a sudden turn for the worst and the staff were wonderful right until the end.

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Current Review Score: 8.2 (8.200)

Overview of Review Score

The Review Score of 8.2 (8.200) out of 10 for Oaklands Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Oaklands Residential Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.2 Points relating to the number of positive Reviews for Oaklands Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 1 Positive Reviews ÷ 5 = 0.2

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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