Ridge House is a small residential home situated in its own beautiful grounds within the pretty village of Morchard Bishop. The home is a traditional building and benefits from many traditional features adding to the homely atmosphere.
Residents are encouraged to maintain relationships with friends and family, and are supported by staff to continue to participate in activities they have enjoyed during their lives.
For those who find this difficult due to physical disability or mental health deterioration, staff support residents to maintain their interests.
The home prides itself on delivering an intimate, individualised level of care and a dedicated team of staff are provided with training in specialised areas so they have the knowledge to deliver personalised care, including dementia, Parkinson’s, diabetes and end-of-life.
Ridge House works together alongside professionals to meet the needs of each resident, while considering and respecting all their personal needs and preferences.
The home has recently been awarded 'outstanding' by the Care Quality Commission (May 2017).
Owner: Ridgehouse Residential Home Ltd
Person in charge: Bethanie Cheffings (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 15
Shared Rooms: 0
Rooms with ensuite WC: 7
Weekly Charges Guide: Personal Care Single £590 – £670 (These prices are only a guideline, please contact Ridge House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
The home is situated in the Village of Morchard Bishop, approximately six miles from Crediton off the A377.
Visiting:
Ridge House encourages and welcomes visitors into the home to visit family and friends.
Parking:
Ridge House has its own Large private drive with ample parking.
Latest Care Quality Commission* Report on Ridge House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Ridge House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Ridge House in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.905 for Ridge House is calculated as follows: ( (86 Excellents x 5) + (9 Goods x 4) ) ÷ 95 Ratings = 4.905
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.75 Points relating to the number of positive Reviews for Ridge House is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 4 Reviews ÷ 3 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Ridge House has a Review Score of 9.7 (9.655) from 8 Reviews
Review submitted from a Postal Card by Mary S (Daughter of Resident) on Tuesday 16 January 2018. Relates to August 2017.
My mother was in this care home for almost 3 and a half years. She was settled, happy and cared for by the owners and staff in an outstanding way. She was always treated with dignity and kindness. As family and friends visiting, we would be welcomed with tea and biscuits, just as mum would have done. A home from home.
How likely would you be to recommend Ridge House? Extremely Likely
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Review submitted from a Website Submission by Hilary B (Daughter of Resident) on Monday 2 October 2017. Relates to October 2017.
Owing to the fact that mum deserves to have the highest standard of care, Ridge House is mum's 4th care home. How I wish I had discovered this gem earlier. The manager runs this home beautifully and all her team bar none speak highly of her. The staff are all caring, warm and professional. I can rest easy that mum is being cared for properly and for the first time in her 8 years of being in residential care, I would not hesitate to go on holiday.
Even mum's plants are looked after and her calendar is turned at the beginning of each month. Her room is spotless and tidy. Mum's meals are all homemade, beautifully presented and she is even asked what she would like for tea.
There are regular activities not only organised by the staff but also by the manager, so coming in there are singers and pet therapists, chiropodists, manicurist, hairdresser; to name but a few.
We feel comfortable visiting mum and are always made to feel welcome. The atmosphere is relaxed - just like being at home.
How likely would you be to recommend Ridge House? Extremely Likely
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Review submitted from a Postal Card by A V D S (Son of Resident) on Wednesday 27 September 2017. Relates to September 2017.
Ridge House gives a sense of confidence and assurance in all aspects of the provision of a "home" at a time of uncertainty and inevitable concern for new and evolving needs. Mum is sensitively provided for both in her practical day to day living and in ensuring she is a part of the small community that is her home.
How likely would you be to recommend Ridge House? Extremely Likely
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Review submitted from a Website Submission by Brian H (Son of Resident) on Sunday 11 June 2017. Relates to June 2017.
My mother has been looked after so well by the amazing staff, and the owners, since she arrived three years ago. She has thrived at Ridge House with their fantastic care, and fantastic food, which she always comments on!
How likely would you be to recommend Ridge House? Extremely Likely
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Review submitted from a Website Submission by Brian (Son of Resident) on Tuesday 28 March 2017. Relates to March 2017.
Family run, 14 residents. Staff are friendly and always cheerful. Food is prepared on-site from locally sourced ingredients, and my mother says it's very good. Rooms are clean and comfortable, and there are beautiful views over the Devon countryside. We visited a dozen local homes when we were looking for somewhere two years ago, and this was far and away the best we saw.
How likely would you be to recommend Ridge House? Extremely Likely
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Review submitted from a Website Submission by Susan (Daughter of Resident) on Tuesday 28 March 2017. Relates to March 2017.
This is a small home, very well staffed and the genuine love and care given to the residents is wonderful. My Mother is very happy there and praises the food and carers. Ridge House is very well managed and the manager and owners do everything they can, to make it a real home for their residents.
How likely would you be to recommend Ridge House? Extremely Likely
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Review submitted from a Website Submission by Carey k (Daughter of Resident) on Friday 2 September 2016. Relates to August 2016.
At a very difficult time for all concerned it was with a huge sense of relief when we paid Ridge House two visits whilst searching for a suitable home for my mother. The care and attention the manager and owners paid to both us and my mother were second to none. The home is beautifully calm and set in gorgeous surroundings. The rooms were so light and clean and welcoming as were the staff we met and the residents. I cannot fault it and know my mother will settle in very well indeed. I am extremely grateful to the manager and her team for their dedication and professionalism.
How likely would you be to recommend Ridge House? Extremely Likely
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Review submitted from a Postal Card by Pauline W (Daughter of Resident) on Wednesday 3 February 2016.
This care home gives a warm welcome to residents and visitors. The staff are excellent. Care, attention to details, helpfulness are all very good. I would like to be a resident there if a time came.
How likely would you be to recommend Ridge House? Extremely Likely
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February 2018
December 2017
There are currently no Care Home Idol entrants who have performed at Ridge House
