Ridge House Care Home

Church Street, Morchard Bishop, Crediton EX17 6PJ
Review Us
7.2 25 Reviews
  • Ridge House Care Home, Crediton
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ridgehouse Residential Home Ltd

Person in charge

  • Marie Tolley (Interim Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (0)

Visiting

  • Ridge House encourages and welcomes visitors into the home to visit family and friends.

Parking

  • Ridge House has its own Large private drive with ample parking.

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Ridge House Care Home Reviews (25)

7.2

Ridge House Care Home has a Review Score of 7.2 (7.246) out of 10, based on 2 reviews in the last 2 years.
Over all time Ridge House Care Home has 25 reviews.

Overall Experience
  • 22
  • 2
  • 1
  • 0
  • 0
Date Published
  • 25
  • 0
  • 0
  • 2
  • 23
Reviewer Connection to Ridge House Care Home
  • 12
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from Brian H (Son of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been looked after so well by the amazing staff, and the owners, since she arrived three years ago. She has thrived at Ridge House with their fantastic care, and fantastic food, which she always comments on!
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Review from Susan (Daughter of Resident) published on 28 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a small home, very well staffed and the genuine love and care given to the residents is wonderful. My Mother is very happy there and praises the food and carers. Ridge House is very well managed and the manager and owners do everything they can, to make it a real home for their residents.
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Review from Brian (Son of Resident) published on 28 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Family run, 14 residents. Staff are friendly and always cheerful. Food is prepared on-site from locally sourced ingredients, and my mother says it's very good. Rooms are clean and comfortable, and there are beautiful views over the Devon countryside. We visited a dozen local homes when we were looking
for somewhere two years ago, and this was far and away the best we saw.
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Review from Carey k (Daughter of Resident) published on 5 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
At a very difficult time for all concerned it was with a huge sense of relief when we paid Ridge House two visits whilst searching for a suitable home for my mother. The care and attention the manager and owners paid to both us and my mother were second to none. The home is beautifully calm and set
in gorgeous surroundings. The rooms were so light and clean and welcoming as were the staff we met and the residents. I cannot fault it and know my mother will settle in very well indeed. I am extremely grateful to the manager and her team for their dedication and professionalism.
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Review from Pauline W (Daughter of Resident) published on 3 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home gives a warm welcome to residents and visitors. The staff are excellent. Care, attention to details, helpfulness are all very good. I would like to be a resident there if a time came.
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  • Treated with Dignity
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Current Review Score: 7.2 (7.246)

Overview of Review Score

The Review Score of 7.2 (7.246) out of 10 for Ridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.913 for Ridge House Care Home is calculated as follows: ( (12 Excellents x 5) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 23 Ratings = 3.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.333 Points relating to the number of positive Reviews for Ridge House Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 1 Positive Reviews ÷ 3 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

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