Bridgerule, Holsworthy EX22 7EW
Southlands Court is located in the peaceful surroundings of Bridgerule, North Devon. They offer residents 24-hour care with the aim of encouraging and sustaining independence while providing all of the physical, clinical and spiritual care required.
The residence is complete with a pleasant courtyard to enjoy afternoon teas outside in the sun, and inside they have spacious ensuite rooms, three lounges, a large dining room and a recreational area stocked with large print books and puzzles.
All meals are prepared in the home with individual dietary requirements catered for. The manager will arrange all necessary visits from dentists, opticians, and chiropodists. Visitors are welcome at any time.
Owner: Thanweer Care Ltd
Person in charge: Jennifer Hingston (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Tagalog
Single Rooms: 25
Rooms with ensuite WC: 25
Weekly Charges Guide: Personal Care Single £560 – £650 (These prices are only a guideline, please contact Southlands Court to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Southlands Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Southlands Court has a Review Score of 7.5 (7.533)
The Review Score of 7.5 (maximum of 10) for Southlands Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Southlands Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Southlands Court is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.2 Points relating to the number of positive Reviews for Southlands Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by B G (Son-in-law of Resident) on Wednesday 31 May 2017. Relates to May 2017.
As with many care/residential homes, staff numbers at realistic pay rates is always a real factor. High % of staff are 'local' and perform very well. Retention will always be difficult. Rural situation a big asset.
Change of recent ownership is taking a little time for 'dust to settle'. Reception by all staff is warm and very welcoming.
How likely would you be to recommend Southlands Court? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Southlands Court