Furzeham Lodge Care Home

Based on my personal experience of this care home and my experience as a family member, my choice would be not to choose Furzeham Lodge again for my father, and I would not personally recommend it. One positive is that the home is in a nice location.

My parents have been in Furzeham for around 8 weeks now following a long hospital stay. The home has provided them with a stable and positive environment. The staff have been very kind to both and I am so pleased as such a big change to both their lives to now being in residential care.

I was happy that Mum and Dad's rooms are spacious enough and have a good view out of each window. They are always in clean clothes and are catered for well, there is always someone about to help out if needed. the home itself is always tidy and organised.

I would recommend Furzeham if anyone is thinking of a placement for themselves or a relative/friend who needs extra care.

Overall I am very pleased and glad both are in a place where they are properly cared for.

It's been difficult to deal with mum going from independent living to full time care but the transition has been made so much easier due to the Furzeham Lodge team and we can't thank them all enough for taking care of our mum.

I am incredibly grateful for the attentive, high quality care the team provides every single day.

Our cousin has been a resident at Furzeham Lodge for 3yrs & has been very happy there.We have found her care to be excellent & all her needs catered for.The staff on arrival are all very friendly & helpful in any questions may have. The food is excellent & they cater for all her needs.The building & rooms are spotless & a pleasure to visit.

In January of this year my Mum also became a resident and I really wsn't sure how she would deal with it but she has absolutely thrived. She has put on weight which was much needed, has made friends and of course is now back with my Dad. The only thing I wish they had is a family room for private get togethers.

Both my mother and mother-in-law have been cared for by Furzeham Lodge and in both cases, the standard of care has been exemplary. The staff are well trained, very professional, extremely caring towards the residents and the team is ably led by the manager and his deputy. The residents' rooms and public areas are very comfortable, well decorated and kept spotlessly clean and you never encounter nasty odours when you enter the building. The food is excellent and there is a wide range of activities laid on to help keep the residents active and engaged.

We feel very pleased to have found Furzeham Lodge and are very grateful to their staff for such consistently high levels of care.

The home is clean and the staff are all very friendly. No matter what time of the day or evening we arrived, we were always made to feel welcome. All of the staff are very good with all of the residents- no matter what mood the resident was in at that time, and whoever was on duty always contacted us when there were problems or when the doctors had been called in. They were also very helpful in passing on the appropriate information and hints when my sister was being discharged home.

My Mum has now been looked after by the all the staff at Furzeham Lodge for nearly 6 years. They have seen and helped Mum through her declining stages of dementia and forced immobility due to her illness. My sisters and I are so grateful to all the management and staff for the care, kindness and empathy that they have shown to Mum and us through her decline. It's difficult to describe in words how much this means and simply it just means everything to know that Mum is in kind, caring and supportive hands. I cannot recommend this home enough. It's down to each of the team and the amazing job they do.