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Both long-term and respite needs are welcome, with care maintained by a team of experienced staff who help residents to make the most of a pleasing social environment and good community life.
A seating area overlooks the gardens, harbour and sea views, while residents enjoy quality home cooking to personal preference, made in a modern fitted kitchen.
Care Provided by Harbour Rise
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are based on residents' need and their room and are assessed on a yearly basis.
The price(s) shown are provided by the care home. Contact Harbour Rise for full pricing details and T&Cs.
Contact Harbour Rise to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Rise Ltd
- Private Owned
Person in charge
- Julia Alcock Welch (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (7)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home encourage visits from 10am and outside of meal times to encourage the residents to have a pleasant and undisturbed meal.
Parking
- Visitors are welcome to use the homes off-street parking.
Harbour Rise Reviews (180)
Harbour Rise has a Review Score of 10 (9.969) out of 10, based on 55 reviews in the last 2 years.
Over all time Harbour Rise has 180 reviews.
Our return found mom in great health and very thankful to all the staff looking after her. She even commented to staff she looked forward to coming back for her next holiday! Thank you to every member of staff caring for Mom. I am sure that Mom will return for future respite care.
Thank you so much for your kind review. It was truly our pleasure to look after Mum, and we're delighted to hear that her stay with us helped improve your holiday experience and that Mum enjoyed her little break! We can't wait to welcome Mum back again in the future!
He gets very good care from the staff and enjoys sharing a laugh with them. Despite being busy, they find time to appreciate his interests and support him as necessary.
We have enjoyed the opportunity to attend social events where residents and their families are welcomed to share activities such as periodic Sunday lunches, summer fair and a recent quiz night which was enjoyed by all.
Thank you so much for taking the time to share such a thoughtful and detailed review. We're delighted to hear that your father-in-law has settled in well at Harbour Rise and is now enjoying the daily activities, the meals, and the company of our team. It means a great deal to us to know that he...
Moving him to Harbour Rise was the best decision we could have made. The facilities there are excellent, from the wonderful meals, which I have shared with him there on a number of times, the warm, bright, spotlessly clean rooms, but most importantly the staff.
You notice all the small touches, warm smiles, eye contact, bending down to be at eye level when he is sitting down. They also ensure the residents are not only cared for but also fully engaged with live music, quizzes and games to keep them stimulated. My father has now been at the home for 18 months and it is a great relief to the family that we no longer have to worry about his care and safety.
Thank you so much for taking the time to share such a heartfelt and detailed review. It means the world to us to know that your father's transition to Harbour Rise has brought comfort and peace of mind to your family. We understand how difficult the decision can be, especially after so many years...
A friend recommended Harbour Rise to me as I was looking for a few weeks respite care for mum. I was so grateful as from my initial visit I knew it was the right place for mum who has Alzheimer's. It is a place I could with confidence leave mum who would be safe and well cared for, which gave me such peace of mind. All the staff are so welcoming and friendly. There is such a happy and calm atmosphere. It is exceptionally clean and the homecooked meals are lovely. There are plenty of activities organised for entertainment - on my visits to mum there was bingo, a harpist, the pet man with a good selection of well behaved animals and a man who played the guitar, that was great fun as we were up dancing. The lounges are clean, comfortable, bright and cheerful and there is a quieter cafe area with drink facilities and delicious homemade cake for relatives/friends visiting residents. A big thank you to all the team, you are amazing at what you do, I highly recommend Harbour Rise.
Thank you so much for taking the time to share such a thoughtful and detailed review. We are truly delighted to hear that Harbour Rise felt like the right place for your mum from the very beginning. Knowing that you felt confident she was safe, well cared for, and happy means so much to our entire...
My Dad attended Harbour Rise first as an occasional day visitor, then for urgent respite care before it then became clear that he wouldn't be well enough to return home. Unfortunately, his stay turned out to be only a month before he passed away at Harbour Rise. We really couldn't have wished for his final month and days to be anywhere better. The team were excellent throughout and couldn't have done more for him or us as a family. The weight they took from our shoulders when they welcomed him in was huge. We were made to feel so welcome and comfortable too. We stayed on site in Dad's final days and being 'behind the scenes' for those long 4 days, I was expecting to see a few cracks to be honest, but there was nothing. From what I could see, every member of staff continually treated every resident with the utmost respect and care. Every hour of every day. Nothing was too much trouble. Dad passed away surrounded by a lot of love and care and we can never thank you all enough for that.
Thank you so much for your lovely review. Although we didn't have the opportunity to look after your dad for very long, it was truly a pleasure to be able to care for him. We're grateful for the trust you placed in us.
It's been wonderful to see her settle in so well. She now feels at ease, enjoys the company of both staff and residents, and has even started participating in activities she was hesitant about at first. The friendly atmosphere and attentive care have made all the difference.
We're truly grateful to everyone at the home for their kindness and dedication. Knowing she's in such good hands brings us great peace of mind.
Mum is a lovely lady and we are so pleased to look after her. Thank you for your lovely review.
My husband was a resident in Harbour Rise for only a short period before he sadly died and I can't praise the staff enough for the care he received and the compassion shown. Nothing was too much trouble and the staff were always cheerful and friendly. They gave me a lot of support too. I was impressed with everything from the professionalism of the organisation to the cleanliness of the premises. I wouldn't hesitate to recommend Harbour Rise to anyone and would be very happy to be a resident myself in the future!
Thank you for your lovely review. We were glad we were able to support your family, albeit for a short period.
It has turned out to be a great decision. The environment at Harbour Rise is one of great care, where nothing seems to be too much trouble. My father is in the late stages of dementia, but the team cope admirably with his needs. In his mind, this is his home, and everyone around him is part of the family. Both he & my mother are addressed by their first names, and greatly appreciate the sense of friendship & concern.
For me, the standout has to be the staff, who continue to look after him with both a mixture of care, fun & enjoyment. This has been consistently good over a lengthy period of time.
Many thanks to all the team at Harbour Rise.
Thank you for your review, it is a pleasure to look after Dad and we are so pleased he feels at home at Harbour Rise.
Dad took a while to settle in, but is now content. He enjoys trips out and joins in with some of the activities.
The care and consideration given to the residents was apparent when they went above and beyond expectations. Dad was unable to travel to a family funeral. Staff and the visiting vicar took time to sit with him and I know this meant a lot to him.
Thank you for such a lovely review, it is a pleasure to look after Dad.
The staff are very friendly and seem to treat each resident as if they were their own grandparent with respect, care, and love. They take their time and add a good pinch of humour. The office is really good at keeping us informed on everything from answering any questions we have to sending updates on how mum is doing. The food is excellent quality and plentiful. Mum tells us they regularly offer extra snacks throughout the day, biscuits, cakes and will even make a sandwich if requested. The home puts on some entertainment and encourages residents to get involved.
We are very happy with Harbour Rise and will not hesitate to book mum in again when we next go away.
Thank you for such a lovely review. It is always a pleasure to look after Mum!
My overall experience was one of helpfulness. The management and all the staff nursing and domestic were very caring and compassionate . Nothing was too much trouble and I would definitely return if necessary.
Thank you so much for your review. We are delighted you are feeling better and that you benefitted from our care.
Mum came to live with us as she was no longer available to live alone. We were finding it difficult being her sole carers and we were recommended to Harbour Rise for day-care. From the moment mum went to Harbour Rise she was a changed woman. She had something to look forward to and the motivation to get dressed in a morning and she looks forward to showing us what crafts she has made and telling us about her fun days with entertainment and she loves the food. They pick her up and drop her off home and she is fond of the mini bus drivers especially one in particular. She talks about her friends at HR both residents and employees. Mum is currently having 4 weeks respite care at HR which made perfect sense and she wouldn't want to go anywhere else. HR went above and beyond to accommodate these 4 weeks and send us regular updates on what her and her friends have been up to. When we go and visit it's a very welcoming atmosphere, the home feels so modern with natural sunlight and sea views.
thank you for such a great review, Mum is pleasure to look after!
Staff are without exception patient, friendly; caring and interested in the residents.
The quality of catering is exceptional, I see mouthwatering meals being served. The availability of a dedicated area for family and friends to sit and meet with their resident and have the opportunity to make a drink and a chat over tea and cake is a great facility.
Entertainment is planned and caters for all tastes. I was particularly impressed when Dad expressed a wish for an activity that wasn't then provided, in very quick time it was arranged, encouraged and has become a regular feature on the calendar.
Thank you for your lovely review. It was a pleasure to look after Dad.
As a family, we will always be indebted to the staff who continue to provide the most outstanding wonderful care service to my mum.
Every aspect of the home is impeccable. The admin team, lounge assistants, cleaning, domestic staff, kitchen staff, mini bus drivers/ maintenance staff, the carers , and every other person that works at Harbour Rise always go that extra mile.
The cleanliness of the home is outstanding and the atmosphere is happy and welcoming.
The food from breakfast to supper and all meals in between are delicious and fulfilling. There is always such a variety.
Harbour Rise always aim for perfection and they achieve this constantly. They go above and beyond for all residents and their family.
The summer Garden Party is fab , with amazing raffles and fabulous entertainment.
Nothing is ever too much trouble.
I would always choose Harbour Rise !!!
Thank you so much for your wonderful review! Mum is such a gorgeous lady!
Everything is thought about and nothing is too much trouble. We were treated with such kindness while dad was at Harbour Rise and he benefited in so many ways from being there. We cannot recommend them highly enough.
Thank you for such a wonderful review. It was a privilege to look after Dad and to get to know you all.
Mum had become socially isolated and lonely during COVID-19. She had always been a social person and I set about trying to find company that was fun, stimulating, friendly and reliable. I had heard about Harbour Rise from some older friends of ours where the husband didn't want to get up in the morning, aside from Harbour Rise days when he was up early and waiting on the pavement for the mini bus!! With Mum's blessing, we decided to take a look and visit. Within a few metres of stepping foot into the home, Mum said 'I like it in here.' She started going once a week and then gradually (at her request) set up more and more days! Mum now goes in for respire when there is a suitable room available every few months enabling me to have some time out and she sees it as a holiday where she is thoroughly spoiled! They are a very friendly team, and it feels like an extended family to mum now. She is made to feel so special and I will always be eternally grateful to them. I recommend it to all.
We are delighted that the respite service allows you all to get some rest and benefit from it. Thank you for your lovely review.
where we were looked after and didn't have to worry. We chose Harbour Rise as our friends had recommended it.
The home has a lovely atmosphere, from the moment we entered the building everyone was so friendly and welcoming. The staff have treated us with care, respect and the upmost kindness.
The food is great with a good choice, it's spotlessly clean and all the staff go the extra mile to do special things for us. There was a lovely trip out on the minibus organised for us whilst we were there .
We had a lovely large bedroom for two beds for my husband and I and everything was very nicely coordinated and a very light room too.
The management was very approachable and we felt we could ask any questions.
I have worked in care and Harbour Rise is well above the standards I have worked in.
Thank you for your wonderful review. We are delighted that your respite stay allowed you and your husband to get the well deserved rest you needed.
Our visit on behalf of an elderly, very good friend was very good, welcome was warm and friendly and interested in what their needs, likes and dislikes would be. The stay was respite but ended up staying permanently knowing all needs were met, safe and looked after very well. The room is comfortable, feels cosy and homely, the whole place feels comfortable, place is warm and friendly there is a very good atmosphere. All the staff are very helpful nothing is to much trouble. Well done to the owners and all the staff, well run and kept very well. Thank you all so much.
Thank you for your lovely review, we are pleased you are satisfied with our care and the environment the home offers.
Harbour Rise is a first class care home. The staff are all friendly and caring. The homecooked food is really appetising. My friend has settled in very well and I'm so pleased she's being looked after for all her needs.
Thank you for your great review. We are delighted your friend has settled down and is happy with the care she receives from us.
As mum's care needs are increasing, she was enthusiastic when we suggested she may enjoy some respite care at Harbour Rise whilst we enjoyed a holiday. She loved her two week stay where she had an immaculately clean and comfortable room with a sea view and commented how she had something different to do each day and how nice it was to have such lovely company throughout.
We are so happy with mum's experience there that she is now booked in again just a few weeks later for her next 'holiday'. Thank you so much to everyone at Harbour Rise.
Thank you for your positive review, it is great that Mum is enjoying both our daycare centre and respite offering. We are pleased to be able to help!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2024Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
No Vacancies
Posted: 03 August 2026No Current Bed / Place Vacancies
News (0) & Events (0)
There are no news items for Harbour Rise.
There are no upcoming events for Harbour Rise.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Harbour Rise
- 31 Jan 2025Recipient: Harbour Rise
- 31 Jan 2024Recipient: Harbour Rise
Accreditations
There are no accreditations posted yet for Harbour Rise.
Meet the Team (7)

Hello, I’m Julia! I joined Harbour Rise in August 2021, having previously managed an Outstanding-rated homecare company and then transitioning to managing Residential Care several years ago. I’m dedicated to providing high-quality care and enjoy taking a proactive approach in my work. I love spending time with the wonderful people at Harbour Rise, listening to their stories, and ensuring that their care aligns with their wishes and what matters most to them. Originally from a fishing town in Southern Ireland, I’ve always lived near the sea, and being by the water never fails to make me feel happy and calm, so working at Harbour Rise feels like a perfect fit. I love spending time with my husband, our three daughters, and our two wonderful grandchildren. I relax by reading, especially historical novels, and good mystery stories, and if I can listen to my book whilst walking along by the sea, then that is even better!

Although I was born and educated in France (Angers University) and Yorkshire (Hull University), I have now spent more time living in the UK than in France! I have been the joint director and owner of Harbour Rise since 2007, working very closely with my husband Mark, who was born in Marldon, Paignton. Working at Harbour Rise gives me a real sense of achievement as I love to be involved in a team of passionate and dedicated staff who give nothing but their best to our lovely residents.
I am also the very proud mother of three lovely and lively boys. Football seems to be the main thing we talk about at home, so in my spare time I love to go out with friends, go shopping and prepare a nice meal for all of us to enjoy! If I can, I also love to turn my phone off and get stuck into a great book!

I was born in Paignton, and although I worked in finance in London for 20 years, I was delighted to return to Devon to raise my family of 3 boys and further develop and improve Harbour Rise.
We have owned Harbour Rise since 2007, and as well as caring for many wonderful residents, we have transformed the home from 22 to 44 bedrooms, and I believe there is not an inch that we have not renovated or improved! I love the warmth and atmosphere of the home. Although the care industry can be stressful, I enjoy seeing our staff and residents looking happy and thriving – this is our biggest achievement.
Outside of work, I love to be busy with water sports, cycling and of course football! Watching my sons play football is my favourite part of the weekend, as well as watching Arsenal and Plymouth Argyle.I enjoy a glass of red wine in the winter and a pastis in the summer, love to spend time off in France, where I still try to improve my French.

Hello, I’m Laura! I have had the pleasure of working at Harbour Rise for the past 20 years, during which I’ve taken on a variety of roles, gaining a wealth of experience and knowledge along the way. For just over a year now, I’ve been providing managerial support, a role I find both engaging and rewarding.
Outside of work, I’m a proud mother of three wonderful children who bring immense joy to my life. Our family has recently grown with the addition of Bertie, our beautiful Cockapoo puppy, who has quickly become a beloved member of our household.
In my free time, I love spending quality moments with family and friends, going for walks, and diving into a good book.

I started my career in 1998, working in the laundry at Harbour Rise. Over the years, I’ve taken on many different roles and eventually became Head of Care when Mark and Cecile took over the business in 2007. I’ve seen many changes to the home and feel privileged to have been part of its journey. One job I’ll never do, though, is drive the bus—driving’s not exactly my favourite hobby.
When I first started, I was young, free, and single. During my time here, I met and married my husband, Ken, and we now have one son who is an adult. I love getting to know our residents and their families, and I truly believe Harbour Rise is one big family.
Outside of work, I have a busy social life. I enjoy spending time with my family and friends, going on trips, and attending concerts—especially Take That. I also love going for walks, especially when there’s a nice pub at the end for a relaxing lunch!

Hi, I’m Hayley. I joined Harbour Rise in January 2023. I previously worked for NRS Healthcare for 10 years. I love my role at Harbour Rise, overseeing everything Daycare – I am very proud of the relationships I have built up with our Daycare guests, their families and the professionals.
I have lived in Paignton for 27 years. I am a very busy Mum of 4 crazy children. In my spare time, I love to eat out, spend time with my family, kayak, swim and do coastal trekking with my youngest daughter, Lexi, who is very well known at Harbour Rise.

Hello, my name is Karmen, and I joined Harbour Rise in 2023, bringing 15 years of administration and organisational experience with me. My favourite role within my job is meeting and chatting with the residents, finding out all about their lives and interests.
Outside of work, I have 4 beautiful children, a very lovely Husband and 2 dogs, all of whom keep me very busy. My weekends are mainly spent watching my 2 Sons play football, come rain or shine. When I do get some free time, I love to travel, eat Italian food and sip a nice glass of prosecco.
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