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Both long-term and respite needs are welcome, with care maintained by a team of experienced staff who help residents to make the most of a pleasing social environment and good community life.
A seating area overlooks the gardens, harbour and sea views, while residents enjoy quality home cooking to personal preference, made in a modern fitted kitchen.
Care Provided by Harbour Rise
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Harbour Rise to confirm what's included and get a personalised quote:
Fees are based on residents' need and their room and are assessed on a yearly basis.
The price(s) shown are provided by the care home. Contact Harbour Rise for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Harbour Rise Ltd
- Private Owned
Person in charge
- Julia Alcock Welch (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (7)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home encourage visits from 10am and outside of meal times to encourage the residents to have a pleasant and undisturbed meal.
Parking
- Visitors are welcome to use the homes off-street parking.
Harbour Rise Reviews (190)
Harbour Rise has a Review Score of 10 (9.971) out of 10, based on 61 reviews in the last 2 years.
Over all time Harbour Rise has 190 reviews.
The level of care my husband received during the month spent at Harbour Rise was of the highest order. The patience of the staff towards very difficult and vulnerable people was very impressive. The management were knowledgeable and efficient and responded promptly to all requests.
The level of care my husband received during the month spent at Harbour Rise was of the highest order. The patience of the staff towards very difficult and vulnerable people was very impressive. The management were knowledgeable and efficient and responded promptly to all requests.
Since last September, this has been my home. I have Parkinson's and needed to be looked after. I am extremely happy here. All the staff are so helpful and kind. The food is excellent with a good choice. We get entertainment a couple of times a week and some of us get taken out on trips, if we are...
Since last September, this has been my home. I have Parkinson's and needed to be looked after. I am extremely happy here. All the staff are so helpful and kind. The food is excellent with a good choice. We get entertainment a couple of times a week and some of us get taken out on trips, if we are able to move a little. The home is cosy and bright and I would recommend it to anyone.
But my overall my opinion is of a high standard, well organised accommodation.
But my overall my opinion is of a high standard, well organised accommodation.
I can't say fairer than this if I personally need care in the future, Harbour Rise is the home I would want to be admitted to.
I can't say fairer than this if I personally need care in the future, Harbour Rise is the home I would want to be admitted to.
My mother became a full-time resident at the end of May, prior to two day's care, I cannot rate this home enough, from management to cleaners, it is a pleasure to visit. Everyone is so friendly. They take the more able out in the mini-bus, which they love. They have just had a summer fayre which...
My mother became a full-time resident at the end of May, prior to two day's care, I cannot rate this home enough, from management to cleaners, it is a pleasure to visit. Everyone is so friendly. They take the more able out in the mini-bus, which they love. They have just had a summer fayre which was attended by many families catering for all ages. My mother is looking so much better and loves being in the home.
This care home is absolutely fantastic, clean with happy residents. The staff are always happy and most caring: they really seem to enjoy working there. Visitors are made most welcome and usually offered tea or coffee and quite often cake can be found after lunch time. My elderly neighbour who...
This care home is absolutely fantastic, clean with happy residents. The staff are always happy and most caring: they really seem to enjoy working there. Visitors are made most welcome and usually offered tea or coffee and quite often cake can be found after lunch time. My elderly neighbour who suffers from dementia is truly happy there and has not got a bad thing to say about the place - and neither have I.
Harbour Rise is a lovely clean home and the staff are friendly and treat the residents with respect. Mum has dementia and was quite frail when she went into Harbour Rise in November 2018 since then I have seen such improvement not just in mum's health but now she is happy and call Harbour Rise...
Harbour Rise is a lovely clean home and the staff are friendly and treat the residents with respect. Mum has dementia and was quite frail when she went into Harbour Rise in November 2018 since then I have seen such improvement not just in mum's health but now she is happy and call Harbour Rise "home". It is reassuring to know that mum is now safe and well cared for.
As soon as we visited Harbour Rise (2014) we felt optimistic. The manager was so helpful and welcoming and as well as answering all our queries it was obvious that he cared about the home. The rooms were...
As soon as we visited Harbour Rise (2014) we felt optimistic. The manager was so helpful and welcoming and as well as answering all our queries it was obvious that he cared about the home. The rooms were light, clean and warm and in spite of considerable building work in progress there was a lovely atmosphere throughout.
Mum spent over four years at Harbour Rise and she was very happy there. In her own words "I couldn't be in a nicer place" and "I'm waited on hand and foot".
There are so many positive things to say about Harbour Rise but for me the top three are;
The staff are fantastic.
The residents are treated with kindness and respect.
Relatives are made to feel welcome.
Everything else is a bonus but these aspects were evident whenever we visited. My husband and I live a considerable distance away and I can't overstate how reassuring this was.
My mother, who has memory loss but is otherwise still lively and active, has now been at Harbour Rise for a few weeks, and has settled in well. The team - staff and management - have encouraged her in socialising with team members and the other more active residents, and helped her well in coping...
My mother was ill over Christmas, with a nasty chest infection. A doctor (from the same practice that mother had been with before she moved to the home) came promptly, and the extra care that the staff gave at a very busy time was excellent and much appreciated.
While my mother was in Harbour Rise she was treated with dignity and respect by a caring and helpful staff. The home is clean and well maintained and run by a friendly staff that go out of their way to help the families as well as the individuals in their care.
While my mother was in Harbour Rise she was treated with dignity and respect by a caring and helpful staff. The home is clean and well maintained and run by a friendly staff that go out of their way to help the families as well as the individuals in their care.
Can't fault their care and thought they give the people in their home. Every thought is given to make their stay full and as meaningful as is possible.
Can't fault their care and thought they give the people in their home. Every thought is given to make their stay full and as meaningful as is possible.
Harbour Rise has recently been refurbished to a high standard. The home has all the facilities that my Mum requires. In the short time she has been there she has enjoyed the outings and entertainment tha the management has laid on. I find the staff polite, friendly and always willing to help. There...
Harbour Rise has recently been refurbished to a high standard. The home has all the facilities that my Mum requires. In the short time she has been there she has enjoyed the outings and entertainment tha the management has laid on. I find the staff polite, friendly and always willing to help. There is a good choice of menu that caters for the residents and family. Tea an dcoffee arealways vailable. The grounds are mainly laid to lawn with various seating areas, some of which have sea views which the residents enjoy in the summer. Many thanks to the owners.
Excellent facilities. Very helpful and caring staff. The team made a conscious effort to provide interesting and varied activities for the residents.
Excellent facilities. Very helpful and caring staff. The team made a conscious effort to provide interesting and varied activities for the residents.
Harbour Rise always seems a really nice and caring home that I would recommend to anyone. The staff are always pleasant and the home is very clean and always have nice welcome when visiting our friend.
Harbour Rise always seems a really nice and caring home that I would recommend to anyone. The staff are always pleasant and the home is very clean and always have nice welcome when visiting our friend.
Clean. Ample number of staff with time to be friendly. Management is capable and on the ball.
Clean. Ample number of staff with time to be friendly. Management is capable and on the ball.
I would like to say how happy I have been with the care and respect that has been shown to me and my mother. The whole team are wonderful and perform their duties of care in a professional but friendly way.
I would like to say how happy I have been with the care and respect that has been shown to me and my mother. The whole team are wonderful and perform their duties of care in a professional but friendly way.
I cannot find fault with our care at Harbour Rise.
I cannot find fault with our care at Harbour Rise.
I am looking to better health in the future.
I am looking to better health in the future.
Harbour Rise is a beacon of light within Torbay. It's a shining example of how care homes should be run both here and in the UK. The staff are engaging and the management supportive.
Harbour Rise is a beacon of light within Torbay. It's a shining example of how care homes should be run both here and in the UK. The staff are engaging and the management supportive.
My Father was an emergency placement at Harbour Rise, I noticed a difference in my Father’s demeanour immediately, he was a lot happier in himself, he had regular good food, he was looked after so well that we, his family, felt we could finally relax knowing that his every need was catered...
The staff are exceptional, they all knew him, not just by name but really knew him, they knew how to help him, comfort him when he became distressed, listen to his stories, they encouraged him to mix with other residents and to play his musical instruments!
When he finally went into a decline the home, management and staff, made sure that we had 24hr access to my Father so we were able to sit with him in his final hours and to be with him so his passing was dignified and peaceful.
I am so grateful to every member of the team, that includes the domestic and maintenance staff as well as the management and caregivers, you all made a very sad time memorable for all the rights reasons.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2024Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 19 October 20261 single bedroom
News (0) & Events (0)
There are no news items for Harbour Rise.
There are no upcoming events for Harbour Rise.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Harbour Rise
- 31 Jan 2025Recipient: Harbour Rise
- 31 Jan 2024Recipient: Harbour Rise
Accreditations
There are no accreditations posted yet for Harbour Rise.
Meet the Team (6)

Hello, I’m Julia! I joined Harbour Rise in August 2021, having previously managed an Outstanding-rated homecare company and then transitioning to...
Hello, I’m Julia! I joined Harbour Rise in August 2021, having previously managed an Outstanding-rated homecare company and then transitioning to managing Residential Care several years ago. I’m dedicated to providing high-quality care and enjoy taking a proactive approach in my work. I love spending time with the wonderful people at Harbour Rise, listening to their stories, and ensuring that their care aligns with their wishes and what matters most to them. Originally from a fishing town in Southern Ireland, I’ve always lived near the sea, and being by the water never fails to make me feel happy and calm, so working at Harbour Rise feels like a perfect fit. I love spending time with my husband, our three daughters, and our two wonderful grandchildren. I relax by reading, especially historical novels, and good mystery stories, and if I can listen to my book whilst walking along by the sea, then that is even better!

Although I was born and educated in France (Angers University) and Yorkshire (Hull University), I have now spent more time living in the UK than in...
Although I was born and educated in France (Angers University) and Yorkshire (Hull University), I have now spent more time living in the UK than in France! I have been the joint director and owner of Harbour Rise since 2007, working very closely with my husband Mark, who was born in Marldon, Paignton. Working at Harbour Rise gives me a real sense of achievement as I love to be involved in a team of passionate and dedicated staff who give nothing but their best to our lovely residents.
I am also the very proud mother of three lovely and lively boys. Football seems to be the main thing we talk about at home, so in my spare time I love to go out with friends, go shopping and prepare a nice meal for all of us to enjoy! If I can, I also love to turn my phone off and get stuck into a great book!

I was born in Paignton, and although I worked in finance in London for 20 years, I was delighted to return to Devon to raise my family of 3 boys and...
I was born in Paignton, and although I worked in finance in London for 20 years, I was delighted to return to Devon to raise my family of 3 boys and further develop and improve Harbour Rise.
We have owned Harbour Rise since 2007, and as well as caring for many wonderful residents, we have transformed the home from 22 to 44 bedrooms, and I believe there is not an inch that we have not renovated or improved! I love the warmth and atmosphere of the home. Although the care industry can be stressful, I enjoy seeing our staff and residents looking happy and thriving – this is our biggest achievement.
Outside of work, I love to be busy with water sports, cycling and of course football! Watching my sons play football is my favourite part of the weekend, as well as watching Arsenal and Plymouth Argyle.I enjoy a glass of red wine in the winter and a pastis in the summer, love to spend time off in France, where I still try to improve my French.

Hello, I’m Laura! I have had the pleasure of working at Harbour Rise for the past 20 years, during which I’ve taken on a variety of roles, gaining a...
Hello, I’m Laura! I have had the pleasure of working at Harbour Rise for the past 20 years, during which I’ve taken on a variety of roles, gaining a wealth of experience and knowledge along the way. For just over a year now, I’ve been providing managerial support, a role I find both engaging and rewarding.
Outside of work, I’m a proud mother of three wonderful children who bring immense joy to my life. Our family has recently grown with the addition of Bertie, our beautiful Cockapoo puppy, who has quickly become a beloved member of our household.
In my free time, I love spending quality moments with family and friends, going for walks, and diving into a good book.

I started my career in 1998, working in the laundry at Harbour Rise. Over the years, I’ve taken on many different roles and eventually became Head of...
I started my career in 1998, working in the laundry at Harbour Rise. Over the years, I’ve taken on many different roles and eventually became Head of Care when Mark and Cecile took over the business in 2007. I’ve seen many changes to the home and feel privileged to have been part of its journey. One job I’ll never do, though, is drive the bus—driving’s not exactly my favourite hobby.
When I first started, I was young, free, and single. During my time here, I met and married my husband, Ken, and we now have one son who is an adult. I love getting to know our residents and their families, and I truly believe Harbour Rise is one big family.
Outside of work, I have a busy social life. I enjoy spending time with my family and friends, going on trips, and attending concerts—especially Take That. I also love going for walks, especially when there’s a nice pub at the end for a relaxing lunch!

Hi, I’m Hayley. I joined Harbour Rise in January 2023. I previously worked for NRS Healthcare for 10 years. I love my role at Harbour Rise,...
Hi, I’m Hayley. I joined Harbour Rise in January 2023. I previously worked for NRS Healthcare for 10 years. I love my role at Harbour Rise, overseeing everything Daycare – I am very proud of the relationships I have built up with our Daycare guests, their families and the professionals.
I have lived in Paignton for 27 years. I am a very busy Mum of 4 crazy children. In my spare time, I love to eat out, spend time with my family, kayak, swim and do coastal trekking with my youngest daughter, Lexi, who is very well known at Harbour Rise.
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