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Both long-term and respite needs are welcome, with care maintained by a team of experienced staff who help residents to make the most of a pleasing social environment and good community life.
A seating area overlooks the gardens, harbour and sea views, while residents enjoy quality home cooking to personal preference, made in a modern fitted kitchen.
Care Provided by Harbour Rise
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are based on residents' need and their room and are assessed on a yearly basis.
The price(s) shown are provided by the care home. Contact Harbour Rise for full pricing details and T&Cs.
Contact Harbour Rise to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Rise Ltd
- Private Owned
Person in charge
- Julia Alcock Welch(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (7)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home encourage visits from 10am and outside of meal times to encourage the residents to have a pleasant and undisturbed meal.
Parking
- Visitors are welcome to use the homes off-street parking.
Harbour Rise Reviews (179)
Harbour Rise has a Review Score of 10 (9.969) out of 10, based on 54 reviews in the last 2 years.
Over all time Harbour Rise has 179 reviews.
Sadly we lost our precious mum in March this year. Words can not describe just how grateful we are as a family for the wonderful care that mum had during her stay at Harbour Rise. Many of the staff became her 'friend' as she would say to us. Harbour Rise is a lovely place for someone you care about to spend their final years knowing that their standards are very high, and the staff very caring. Thank you to each and every one of you who took such good care of our mum.
Thank you for your lovely review. It was a privilege to look after Mum and a pleasure to meet you all.
I would like to take this opportunity to thank the management and staff of Harbour Rise Paignton for enabling Mum to fulfil her wish.
Mums end of life care was superb, delivered with care and compassion, Mum prided herself on her appearance the staff even made sure she had her earrings and necklace on at all times, her skin routine was maintained too. All this whilst delivering pain relief and support, family visits were facilitated and nothing was ever to much trouble. My family and I will be forever grateful for the respect and dignity shown to Mum in her last days.
Thank you for such a lovely review. It was an absolute pleasure to care for Mum, we miss her dearly. Thank you for trusting us to look after her.
Unfortunately, following an awful UTI in the previous July, the dementia had crept in, as it does, and this caused the chain of events that led to her passing. We were blessed to have been able to spend every day of the last two weeks with her, saying our goodbyes and sending her off peacefully to be with Dad again. For that opportunity and everyone's kindness at that time we will always be grateful.
Thank you for trusting us to look after Mum, it was a pleasure to do so and to get to know you all.
My Mum and I are extremely pleased with the care given to my Dad. Harbour Rise spots any abnormalities if they should arrive and treatment is given promptly. We have known the home for many years and we would not wish Dad to be anywhere else. The staff are very helpful, friendly and caring and we have got to know them all very well over the years, they are like family to Mum and I. The home is always spotless and so clean, it's impeccable. My Mum's mobility is limited and we have carried out different visits throughout the Covid pandemic. We have had window visits, used the homes visiting pods and also used the Harbour Rise cafe which we book via the office. The home has been exceptionally well organised throughout Covid. It has catered extremely well for everyone's needs, ensuring safety for all, we have supported the home in whatever way needed and will continue to do so. 100% satisfaction from our family and we cannot thank everyone enough at Harbour Rise.
Thank you for such a lovely and positive feedback, much appreciated and really glad you are extremely pleased.
My 96-year-old mother has been at Harbour Rise for a couple of months now and we are so, so happy and relieved that she is there, in safe hands and being so well cared for and looked after. Mum became unwell and had to spend some time in hospital. I flew over from Canada to take care of her because after years of being fiercely independent and determined to look after herself (and not wanting to bother others) she needed help. Harbour Rise rightly has a fabulous reputation and the response and follow up from all the wonderful staff was absolutely superb. We were fortunate that space became available and Mum was able to join this wonderful facility. Thanks to everyone at Harbour Rise for their kind understanding during this difficult time of transition. All of the dedicated staff show love, respect and understanding and help to provide a happy, safe, entertaining environment for Mother. Attention to detail is excellent. In fact, outstanding all around.
We are delighted Mum has settled in so well and so pleased our wonderful staff made the difficult time of transition easier for you all.
Harbour Rise proved to be the best choice of care home to look after my uncle. Every member of staff was respectful to him and he very much appreciated their kindness, help and support especially as he became older and his needs became greater. He really enjoyed the entertainment provided, in particular the sing-a-longs. There is a bright canteen and social area plus another cosy room with a bar where the residents can just relax and have a tipple. Overall, in my experience, everyone was professional, efficient but also approachable, always pleasant and very caring.
Thank you for your lovely review. Your uncle was a gentleman and a pleasure to care for.
Right to the end she had her sense of humour and although the evils of dementia robbed her of her memory, the staff still made memories and brought out her sense of fun, never rushing, always caring, nothing was too much trouble.
I cannot believe it is possible to find a more amazing, caring and loving group of people than everyone at Harbour Rise.
To anyone who is looking for the very best for their loved ones, I sincerely hope you have the opportunity to make Harbour Rise their home.
My eternal thanks to you all.
Thank you for your most sincere and humbling review. Looking after Mum was a pleasure; thank you for trusting us. We will miss you all very much.
We cannot fault Harbour rise. My mother went into Harbour Rise in May 2021 and has
got much better in the few weeks she has been there.
Thank you Chris, it is a pleasure to look after Mum and we're so pleased she has settled in so well.
Fiercely independent, but extremely anxious about her ability to cope any longer, worry was written all over Mum's face. Destiny stepped in when Mum had a fall and, the same day, my sister was signed off with a back problem. It was crunch time. We had to make a decision. Moving into the home in early April and surviving two weeks of self-isolation with much help and support from the wonderful, caring, team, she is now a changed person - the worry has flown away. She is happy and content, extremely well looked after, and safe. She has not looked back and neither have we.
Thank you all at Harbour Rise for returning our lives to us and letting us sleep at night in the knowledge that Mum could not be in better hands.
Thanks for your wonderful feedback. Your situation was challenging but so glad Mum's admission was a success story. Thanks for trusting us.
The past year must have been extremely challenging for all staff at the home but they have continued to think of new ways to entertain the residents, develop innovations to allow contact with loved ones and share extra communication through emails and the website. I wouldn't hesitate to recommend Harbour Rise to anyone choosing a care home.
Thank you for your lovely feedback. Moving a relative or a friend to a care home can be very anxious indeed but we are delighted the experience went as well as possible.
We were very concerned and a little reluctant to start using a care home for mum. But Harbour Rise has been really excellent at not only ensuring mum settles well but also enormously patient with three rather nervous offspring. We feel hugely relieved and thankful for the excellent care and support given by all at Harbour Rise.
Thank you for your lovely feedback. Delighted Mum is doing well and that you are happy with our care.
Also impressive is the management team's efforts to keep families informed through telephone contact on personal issues and emailed weekly bulletins giving information about their wide range of organised social and communal opportunities for residents.
My mother is very happy with her accommodation and feels she is well fed and cared for.
Our choice of Harbour Rise was based on recommendations of local people and its excellent Care Quality Commission review.
I have not been disappointed.
Thank you for your raving review, it is a pleasure looking after Mum and I am so glad you are both happy.
My mum went in to Harbour Rise for respite just after Christmas after a spell in hospital. The carers are amazing in this home, nothing is too much trouble for them. My mum always said that she never wanted to go into care, it was her worst dread but guess what? she has now decided that she wants to stay there as in her words it is such a lovely place to be. It's a difficult time for everyone at the moment especially those in care but Harbour Rise has pulled out all the stops to allow family to visit one day a week in the pod. Staff have certainly gone the extra mile for all the residents. They send an email every Friday with an update of what's going on in the home with updated pictures on the website of what the residents have been up to that week. They well deserve their outstanding rating from CQC.
Thank you so much for such a positive review, Mum is a pleasure to look after and we are delighted that she has decided to stay at Harbour Rise following her respite stay.
My mum has been at Harbour Rise for a number of months. The home is extremely professionally run with management and staff that are hard-working, kind and considerate. Since being at Harbour Rise, my mums quality of life and wellbeing have notably improved as her situation has been well managed, such that’s she has had some stability. The strengths of Harbour Rise include the kindness and compassion of the staff and attention to detail, with a lot of effort put into small things to improve people’s quality of life. Staff are very proactive and things always appear under control. This has been illustrated under the challenging conditions of Covid-19 whereby high standards have been maintained due to obvious hard work and good decision making. Staff are very approachable and communication with relatives is good. Whenever I visit my mum, I am able to leave feeling very reassured that she is well looked after, which is great.
Thank you for your lovely review. Mum is a pleasure to look after and we are delighted you are both very positive with Mum's experience at Harbour Rise.
I am a healthcare professional who took early retirement 10 years ago to care for my disabled wife. When I could no longer care for her at home, my wife decided she would like to be cared for in Harbour Rise nursing home and I'm so glad she did. Up to her death earlier this month, the care my wife received was exemplary in every aspect. She was treated with the utmost care, respect, love and dignity throughout her stay and in her final days, she was very much at peace. I can now see why Harbour Rise is one of only a very few nursing homes, in the whole of the South West, to be rated "outstanding" by the Care Quality Commission. Should I ever need a nursing home in the future, I hope that there will be a place available for me at Harbour Rise.
Dear Mark, thank you for your wonderful review. It was a pleasure to look after your wife, thanks for trusting us to do so. There will always be a place for you, although hopefully not too soon.
Overall, we are really thrilled with the care Mum is receiving and wouldn't hesitate to recommend Harbour Rise.
Thanks for your lovely review, it is a pleasure to look after your Mum.
It is an excellent care home the staff make everyone feel very welcome. They are kind and caring. It is a difficult decision where a loved one needs to reside but it is like a family home. I cannot fault it everyone goes that extra mile. Throughout lockdown, they have helped reassure us that mum is well and being kept safe. A huge relief to all. There are many friendly faces and they all help with the smooth running of the care home. I would strongly recommend this residence to anyone who is trying to source a suitable home. Thank you all.
Since taking up residence at Harbour Rise my Aunt is happier and healthier than I've seen her in years. The care she has been shown is exemplary, the owners and their staff truly care about their residents, encouraging them to participate and engage with activities and those around them. The regular updates we get from the owners are a great comfort to our family, and the pictures of her smiling and engaging with the world are heartwarming. I would not hesitate to recommend this facility to anyone needing a safe, caring and loving place for a precious member of their family. We are very grateful to have found Harbour Rise.
Thank you so much for your lovely comments. It is lovely to see your Auntie doing so well and enjoying herself.
Living so far away it has been an absolute pleasure to look at the website and see my relative enjoying daily life in Harbour Rise. During these unprecedented times, it has been so reassuring to see all of the residents enjoying the day to day life. The team always go above and beyond, and even with so much doom and gloom outside of the care home, their little bubble has been a very happy place to view on the computer. Many thanks to you all.
Thank you for your lovely feedback. We have been very grateful to keep our "Happy Bubble" going indeed. What a nice way to describe it!
Outstanding team, Harbour Rise deserves a gold star.
Thank you for such a wonderful review. We are very proud to do what we do, it means a lot to us to feel appreciated too.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2024Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
No Vacancies
Posted: 12 July 2026No Current Bed / Place Vacancies
News (0) & Events (0)
There are no news items for Harbour Rise.
There are no upcoming events for Harbour Rise.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Harbour Rise
- 31 Jan 2025Recipient: Harbour Rise
- 31 Jan 2024Recipient: Harbour Rise
Meet the Team (7)

Hello, I’m Julia! I joined Harbour Rise in August 2021, having previously managed an Outstanding-rated homecare company and then transitioning to managing Residential Care several years ago. I’m dedicated to providing high-quality care and enjoy taking a proactive approach in my work. I love spending time with the wonderful people at Harbour Rise, listening to their stories, and ensuring that their care aligns with their wishes and what matters most to them. Originally from a fishing town in Southern Ireland, I’ve always lived near the sea, and being by the water never fails to make me feel happy and calm, so working at Harbour Rise feels like a perfect fit. I love spending time with my husband, our three daughters, and our two wonderful grandchildren. I relax by reading, especially historical novels, and good mystery stories, and if I can listen to my book whilst walking along by the sea, then that is even better!

Although I was born and educated in France (Angers University) and Yorkshire (Hull University), I have now spent more time living in the UK than in France! I have been the joint director and owner of Harbour Rise since 2007, working very closely with my husband Mark, who was born in Marldon, Paignton. Working at Harbour Rise gives me a real sense of achievement as I love to be involved in a team of passionate and dedicated staff who give nothing but their best to our lovely residents.
I am also the very proud mother of three lovely and lively boys. Football seems to be the main thing we talk about at home, so in my spare time I love to go out with friends, go shopping and prepare a nice meal for all of us to enjoy! If I can, I also love to turn my phone off and get stuck into a great book!

I was born in Paignton, and although I worked in finance in London for 20 years, I was delighted to return to Devon to raise my family of 3 boys and further develop and improve Harbour Rise.
We have owned Harbour Rise since 2007, and as well as caring for many wonderful residents, we have transformed the home from 22 to 44 bedrooms, and I believe there is not an inch that we have not renovated or improved! I love the warmth and atmosphere of the home. Although the care industry can be stressful, I enjoy seeing our staff and residents looking happy and thriving – this is our biggest achievement.
Outside of work, I love to be busy with water sports, cycling and of course football! Watching my sons play football is my favourite part of the weekend, as well as watching Arsenal and Plymouth Argyle.I enjoy a glass of red wine in the winter and a pastis in the summer, love to spend time off in France, where I still try to improve my French.

Hello, I’m Laura! I have had the pleasure of working at Harbour Rise for the past 20 years, during which I’ve taken on a variety of roles, gaining a wealth of experience and knowledge along the way. For just over a year now, I’ve been providing managerial support, a role I find both engaging and rewarding.
Outside of work, I’m a proud mother of three wonderful children who bring immense joy to my life. Our family has recently grown with the addition of Bertie, our beautiful Cockapoo puppy, who has quickly become a beloved member of our household.
In my free time, I love spending quality moments with family and friends, going for walks, and diving into a good book.

I started my career in 1998, working in the laundry at Harbour Rise. Over the years, I’ve taken on many different roles and eventually became Head of Care when Mark and Cecile took over the business in 2007. I’ve seen many changes to the home and feel privileged to have been part of its journey. One job I’ll never do, though, is drive the bus—driving’s not exactly my favourite hobby.
When I first started, I was young, free, and single. During my time here, I met and married my husband, Ken, and we now have one son who is an adult. I love getting to know our residents and their families, and I truly believe Harbour Rise is one big family.
Outside of work, I have a busy social life. I enjoy spending time with my family and friends, going on trips, and attending concerts—especially Take That. I also love going for walks, especially when there’s a nice pub at the end for a relaxing lunch!

Hi, I’m Hayley. I joined Harbour Rise in January 2023. I previously worked for NRS Healthcare for 10 years. I love my role at Harbour Rise, overseeing everything Daycare – I am very proud of the relationships I have built up with our Daycare guests, their families and the professionals.
I have lived in Paignton for 27 years. I am a very busy Mum of 4 crazy children. In my spare time, I love to eat out, spend time with my family, kayak, swim and do coastal trekking with my youngest daughter, Lexi, who is very well known at Harbour Rise.

Hello, my name is Karmen, and I joined Harbour Rise in 2023, bringing 15 years of administration and organisational experience with me. My favourite role within my job is meeting and chatting with the residents, finding out all about their lives and interests.
Outside of work, I have 4 beautiful children, a very lovely Husband and 2 dogs, all of whom keep me very busy. My weekends are mainly spent watching my 2 Sons play football, come rain or shine. When I do get some free time, I love to travel, eat Italian food and sip a nice glass of prosecco.
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