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Care Provided by The Hayes
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Hayes to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact The Hayes for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care Dorset Ltd
- Private Owned
Person in charge
- Rebecca Elford (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (50)
Parking
- Limited onsite Parking, additional parking available at Culver Hayes carpark
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The Hayes Reviews (4)
8.6
The Hayes has a Review Score of 8.6 (8.626) out of 10, based on 4 reviews in the last 2 years.
Over all time The Hayes has 4 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Hayes
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Review from A K (Daughter of Resident) published on 27 August 2026 Submitted via Website•
Overall Experience
The care and attention that my father receives is excellent. The support to our family as a whole is second to none. The activities are varied and frequent and the outside home adventures are brilliant, unusual and include my mother whenever she wants. None of us want to see our loved ones in a...
The care and attention that my father receives is excellent. The support to our family as a whole is second to none. The activities are varied and frequent and the outside home adventures are brilliant, unusual and include my mother whenever she wants. None of us want to see our loved ones in a care home, but if it has to be so, then this is the best place. Whilst the building itself may not be the most luxurious, in all other respects this is 5* care at its best.
↩Reply from Rebecca Elford, Registered Manager at The Hayes
Thank you for your lovely feedback. We are so pleased that your father is happy and well cared for, and that your family feels supported too. Your kind words mean a great deal to our team, and we are grateful for the trust you place in us.
Review from Ian P (Son of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
We have been so impressed with the care that Mum has had since moving into The Hayes recently. She is in the later stages of dementia but has responded really well to the friendly approach of the staff who go to great lengths to provide a caring and safe environment for all.fulfilling range of...
We have been so impressed with the care that Mum has had since moving into The Hayes recently. She is in the later stages of dementia but has responded really well to the friendly approach of the staff who go to great lengths to provide a caring and safe environment for all.fulfilling range of activities. The activity staff go above and beyond to provide interesting and varied activities for all the residents.
The social media page enables us as a family to keep up to date with all that is happening together with photos of Mum enjoying herself. We would like to thank all of the staff for making like full of smiles and fun for Mum.
↩Reply from Rebecca Elford, Registered Manager at The Hayes
Thank you so much for your kind words. It means a great deal to hear that your mum has settled so well at The Hayes and is enjoying her days with us. We are passionate about creating a warm, safe and happy environment, and it is wonderful to know that this has made a positive difference to her...
Thank you so much for your kind words. It means a great deal to hear that your mum has settled so well at The Hayes and is enjoying her days with us. We are passionate about creating a warm, safe and happy environment, and it is wonderful to know that this has made a positive difference to her life. Your feedback will be shared with the whole team, who will be delighted to know their care, dedication and enthusiasm are appreciated. Thank you for placing your trust in us to care for your mum.
Review from Jemma D (Daughter of Resident) published on 23 July 2026 Submitted via Website•
Overall Experience
My dad has mixed dementia & been a resident at The Hayes for coming up to four years. He hated it at first, tried to escape & was really difficult with the staff. As his family we were mortified & felt an overwhelming sense of guilt that we'd done the wrong thing, but the staff & management were...
My dad has mixed dementia & been a resident at The Hayes for coming up to four years. He hated it at first, tried to escape & was really difficult with the staff. As his family we were mortified & felt an overwhelming sense of guilt that we'd done the wrong thing, but the staff & management were patient with dad, and us, and helped him settle in. They are tremendous & my mum, who visits almost daily, is made to feel included in dad's life. The activity programme is relentlessly varied & colourful - today was "beach day" even including a visit from the donkeys from Weymouth beach. The food is cooked on site, the staff are kind. It may not be 5* by some material standards, en suite bathrooms etc, but it is where it counts. I feel blessed that my dad is there.
↩Reply from Becky Elford, Registered Manager at The Hayes
Thank you for such a lovely review. We know how difficult the transition into care can be for both residents and their families, so it means a great deal to hear that your dad is happy and settled with us.We're delighted that your mum feels welcomed and involved in your dad's life. We genuinely...
Thank you for such a lovely review. We know how difficult the transition into care can be for both residents and their families, so it means a great deal to hear that your dad is happy and settled with us.We're delighted that your mum feels welcomed and involved in your dad's life. We genuinely enjoy seeing her visit each day and spending time with her too, she is very much part of The Hayes family.
Your kind words about our team, activities, and home cooked food will mean so much to everyone here. Thank you for trusting us with your dad's care. It is a privilege to support him and your family.
Review from Claire G (Daughter of Resident) published on 23 July 2026 Submitted via Website•
Overall Experience
I am very grateful for the kindness, care, and support shown to my Mum since she came to live at The Hayes some 5 months ago. The level of care is excellent and the activities are brilliant. She has been able to join in with so many activities and her involvement has surprised and pleased me. This...
I am very grateful for the kindness, care, and support shown to my Mum since she came to live at The Hayes some 5 months ago. The level of care is excellent and the activities are brilliant. She has been able to join in with so many activities and her involvement has surprised and pleased me. This is due to the kindness and encouragement shown at all times by everyone. Thank you so much.
↩Reply from Becky Elford, Registered Manager at The Hayes
Thank you for your lovely review and kind words.We are delighted that your Mum has settled so well at The Hayes and that she has enjoyed taking part in so many activities. We particularly enjoy seeing her engage with life within the home and watching her confidence and involvement grow.
Your...
Thank you for your lovely review and kind words.We are delighted that your Mum has settled so well at The Hayes and that she has enjoyed taking part in so many activities. We particularly enjoy seeing her engage with life within the home and watching her confidence and involvement grow.
Your feedback means a great deal to our team, and we will be sure to share your comments with everyone. Thank you for trusting us with your Mum's care.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about The Hayes
How much does The Hayes cost?
The care home lists weekly fees per person of £1,501 for residential care (respite of £1,501) and of £1,501 for residential dementia care (respite of £1,501). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is The Hayes registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Hayes have?
There are 50 Single Rooms.
What are the Facilities & Services at The Hayes?
Own Furniture if required, Close to Local shops, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Hayes to the centre of Sherborne?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hayes to verify any information. View our terms and conditions. The Hayes has a Basic Service -what a Basic Service includes.