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Care Provided by The Hayes
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Hayes for full pricing details and T&Cs.
Contact The Hayes to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care Dorset Ltd
- Private Owned
Person in charge
- Rebecca Elford (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (50)
Parking
- Limited onsite Parking, additional parking available at Culver Hayes carpark
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The Hayes Reviews (4)
8.6
The Hayes has a Review Score of 8.6 (8.626) out of 10, based on 4 reviews in the last 2 years.
Over all time The Hayes has 4 reviews.
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Review from A K (Daughter of Resident) published on 27 August 2026 Submitted via Website•
Overall Experience
The care and attention that my father receives is excellent. The support to our family as a whole is second to none. The activities are varied and frequent and the outside home adventures are brilliant, unusual and include my mother whenever she wants. None of us want to see our loved ones in a care home, but if it has to be so, then this is the best place. Whilst the building itself may not be the most luxurious, in all other respects this is 5* care at its best.
↩Reply from Rebecca Elford, Registered Manager at The Hayes
Thank you for your lovely feedback. We are so pleased that your father is happy and well cared for, and that your family feels supported too. Your kind words mean a great deal to our team, and we are grateful for the trust you place in us.
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Review from Ian P (Son of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
We have been so impressed with the care that Mum has had since moving into The Hayes recently. She is in the later stages of dementia but has responded really well to the friendly approach of the staff who go to great lengths to provide a caring and safe environment for all.fulfilling range of activities. The activity staff go above and beyond to provide interesting and varied activities for all the residents.
The social media page enables us as a family to keep up to date with all that is happening together with photos of Mum enjoying herself. We would like to thank all of the staff for making like full of smiles and fun for Mum.
↩Reply from Rebecca Elford, Registered Manager at The Hayes
Thank you so much for your kind words. It means a great deal to hear that your mum has settled so well at The Hayes and is enjoying her days with us. We are passionate about creating a warm, safe and happy environment, and it is wonderful to know that this has made a positive difference to her...
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Review from Jemma D (Daughter of Resident) published on 23 July 2026 Submitted via Website•
Overall Experience
My dad has mixed dementia & been a resident at The Hayes for coming up to four years. He hated it at first, tried to escape & was really difficult with the staff. As his family we were mortified & felt an overwhelming sense of guilt that we'd done the wrong thing, but the staff & management were patient with dad, and us, and helped him settle in. They are tremendous & my mum, who visits almost daily, is made to feel included in dad's life. The activity programme is relentlessly varied & colourful - today was "beach day" even including a visit from the donkeys from Weymouth beach. The food is cooked on site, the staff are kind. It may not be 5* by some material standards, en suite bathrooms etc, but it is where it counts. I feel blessed that my dad is there.
↩Reply from Becky Elford, Registered Manager at The Hayes
Thank you for such a lovely review. We know how difficult the transition into care can be for both residents and their families, so it means a great deal to hear that your dad is happy and settled with us.We're delighted that your mum feels welcomed and involved in your dad's life. We genuinely...
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Review from Claire G (Daughter of Resident) published on 23 July 2026 Submitted via Website•
Overall Experience
I am very grateful for the kindness, care, and support shown to my Mum since she came to live at The Hayes some 5 months ago. The level of care is excellent and the activities are brilliant. She has been able to join in with so many activities and her involvement has surprised and pleased me. This is due to the kindness and encouragement shown at all times by everyone. Thank you so much.
↩Reply from Becky Elford, Registered Manager at The Hayes
Thank you for your lovely review and kind words.We are delighted that your Mum has settled so well at The Hayes and that she has enjoyed taking part in so many activities. We particularly enjoy seeing her engage with life within the home and watching her confidence and involvement grow.
Your...
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Bed Vacancies
Please contact us for latest vacancies.
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Upcoming Events
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Frequently Asked Questions about The Hayes
What types of Care is The Hayes registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Hayes have?
There are 50 Single Rooms.
What are the Facilities & Services at The Hayes?
Own Furniture if required, Close to Local shops, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Hayes to the centre of Sherborne?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hayes to verify any information. View our terms and conditions. The Hayes has a Basic Service -more info.