Set in a beautifully restored building with landscaped gardens and a private courtyard, The Malthouse is located within walking distance of Gillingham’s quaint town centre. Offering residential, respite, dementia, and palliative care, the home provides a warm, home-from-home atmosphere.
Residents can enjoy various communal spaces for group activities, socialising, or peaceful relaxation. The home’s central location makes it easy to explore local attractions such as Stourhead Gardens, Shaftesbury, and the Pythouse...
Set in a beautifully restored building with landscaped gardens and a private courtyard, The Malthouse is located within walking distance of Gillingham’s quaint town centre. Offering residential, respite, dementia, and palliative care, the home provides a warm, home-from-home atmosphere.
Residents can enjoy various communal spaces for group activities, socialising, or peaceful relaxation. The home’s central location makes it easy to explore local attractions such as Stourhead Gardens, Shaftesbury, and the Pythouse Walled Garden, perfect for family visits.
Accommodation spans three floors with 33 fully furnished bedrooms, ready to be personalised with residents’ own furniture and treasured belongings. The gardens feature colourful flower beds, patios and quiet seating areas. A former garden pod has been transformed into a delightful resident-run crafts shop, where residents can display and sell their handmade creations, adding a creative and social dimension to life at the home.
The Malthouse has a dedicated, long-standing team, many of whom have been with the home for years, ensuring high-quality, compassionate care. Its Gold Standards Framework accreditation highlights the team’s exceptional commitment to residents’ wellbeing and its strong connections with the wider community.
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The Malthouse Residential Home has a Review Score of 9.9 (9.870) out of 10, based on 42 reviews in the last 2 years.
Over all time The Malthouse Residential Home has 125 reviews.
We see our friend once a year as we live the rest of the year in North West England or Scotland. Her last birthday, she told us she was looking forward to her life ending; this year's birthday, she was enjoying life once more. My wife and I are so grateful that she recovered from her fall and is in...
We see our friend once a year as we live the rest of the year in North West England or Scotland. Her last birthday, she told us she was looking forward to her life ending; this year's birthday, she was enjoying life once more. My wife and I are so grateful that she recovered from her fall and is in a safe, happy place.
Thank you for taking the time to review our home. We are very lucky to have your friend living here and we are so glad she chose The Malthouse as her home. We welcome many more happy visits and thank you for your support. Your kind words will be passed on to the team and on behalf of all of us a big thank you. With kind regards.
We have called many times to see my very dear friend and have been made very welcome by all staff on every occasion. Birthday meal provided by home was exceptional, delicious, and the cake was beautiful and delicious. My friend has nothing but praise for all of the staff care and love she receives...
We have called many times to see my very dear friend and have been made very welcome by all staff on every occasion. Birthday meal provided by home was exceptional, delicious, and the cake was beautiful and delicious. My friend has nothing but praise for all of the staff care and love she receives in her new home.
Thank you for taking the time to review our home, your thoughts and comments are very much appreciated. It is a pleasure to support your friend here and we are only too happy to welcome you for visits. Thank you for your ongoing support on behalf of all the team. With kind regards.
I stayed at the Malthouse for 3 weeks' respite care following a stay in hospital. Everyone was very kind and helpful. The staff were excellent.
I stayed at the Malthouse for 3 weeks' respite care following a stay in hospital. Everyone was very kind and helpful. The staff were excellent.
Thank you for taking the time to complete this review. We are very pleased you chose our home for your respite stay and that you had such a positive experience here. Your kind comments will be passed on to the team. Thank you for your support and best wishes on behalf of all of us here at The Malthouse.
My Mum has been staying at the Malthouse whilst recovering from surgery. The care she has received has been outstanding. The management and staff are attentive, kind, capable, respectful, and professional in every way. The Malthouse is well maintained and the food is good. Mum has been made very...
My Mum has been staying at the Malthouse whilst recovering from surgery. The care she has received has been outstanding. The management and staff are attentive, kind, capable, respectful, and professional in every way. The Malthouse is well maintained and the food is good. Mum has been made very comfortable and her visitors have always received a wam welcome from the staff.
Thank you for taking the time to review our home. It has been our pleasure to support your mother for her respite stay and we are happy it has been a positive experience for her. Thank you for your kind words, these will be passed on to the team. With best wishes.
We booked a period of respite care for mum following a fall injury and a difficult period in a hospital at a considerable distance from her home. Managers at the Care Home were very patient with repeated delays with her hospital discharge which we greatly appreciated during an emotionally...
The Malthouse has a warm, relaxed and welcoming atmosphere both for service users and their visitors. We were immediately confident that mum would be comfortable and cared for with skill, professionalism and dignity. The Malthouse staff are, without exception in our experience, wonderful in their work. The skill sets, attributes, and humanity of those who care so beautifully for others are deserving of the respect and gratitude of us all.
Thank you for taking the time to review our home. It has been a pleasure to welcome your mother here, particularly after such a traumatic time that she had sadly been through. We are very pleased it has been such a positive experience for both her and your family and thank you for your very kind words. These will be passed on to the team and thank you for your ongoing support. With kind regards.
My mum is so happy here. Well cared for, lovely clean home. Such friendly staff and lovely managers. Delicious food and cakes. So glad Mum moved in here.
My mum is so happy here. Well cared for, lovely clean home. Such friendly staff and lovely managers. Delicious food and cakes. So glad Mum moved in here.
Thank you for taking the time to review our home. We are very pleased that your Mother is so happy and settled here. We look forward to many more happy times with her and thank you for your kind words, these will be passed on to the team. With kind regards on behalf of all the team.
I stayed in The Malthouse for respite care from 23rd April until May 7th. I think that the care and kindness I received throughout my stay was excellent. I was treated with respect and kindness by every member of staff and nothing was too much trouble. The food was good in spite of the fact that I...
I stayed in The Malthouse for respite care from 23rd April until May 7th. I think that the care and kindness I received throughout my stay was excellent. I was treated with respect and kindness by every member of staff and nothing was too much trouble. The food was good in spite of the fact that I came in at very short notice and have various food intolerances. This is the second time I have been here for respite care and I should not hesitate to come again. If it should be necessary for me to enter a care home permanently I shall certainly choose to be a resident at The Malthouse.
Thank you for taking the time to review our home. We were very happy to welcome you back to us for a second time and are equally pleased you had such an enjoyable stay, we look forward to the next time! Your kind comments will be passed on to the team and on behalf of all of us here a big thank you.
After a difficult 3 weeks in hospital, (not helped by sleep disruption during the nights while other patients needs were attended to) the Malthouse gave me just the environment and support I needed to restore my confidence in living alone in a house. The kindness and care all the staff gave me...
My only problem, being a light sleeper and very tired by this time, was noise and lights during the night. Once the staff realised that I was having problems, they did their best to make it easier for me and I subsequently slept much better.
Thank you for taking the time to review our home, we are glad to have been able to support you when you needed the help. Your kind comments will be passed on to the team.
All the staff will listen to any concerns & will find the answer if they don't know themselves.
All the staff will listen to any concerns & will find the answer if they don't know themselves.
Thank you for taking the time to review our home. Your kind comments will be passed on to all the team and a big thanks for your support on behalf of all of us here.
The Malthouse is a lovely family-orientated care home. The staff are always so friendly and caring. Nothing is too much trouble and they always seem so happy as a team. I have been treated with love and respect and am so grateful and thankful for the care I have received.
The Malthouse is a lovely family-orientated care home. The staff are always so friendly and caring. Nothing is too much trouble and they always seem so happy as a team. I have been treated with love and respect and am so grateful and thankful for the care I have received.
Thank you for taking the time to review our home. I am very happy to hear that you had such a positive experience and thank you for choosing us. Your kind comments will be passed on to all the team and grateful thanks for your support from all of us.
My husband and I found The Malthouse extremely helpful when we had to find a care home facility quickly when my mother-in-law was discharged from hospital after Christmas. All staff were very efficient and friendly and she settled in very quickly. They were also very understanding when she became...
My husband and I found The Malthouse extremely helpful when we had to find a care home facility quickly when my mother-in-law was discharged from hospital after Christmas. All staff were very efficient and friendly and she settled in very quickly. They were also very understanding when she became poorly again and needed medical attention. We felt she was in a very safe environment. Thank you for everything.
Thank you for taking the time to review our home. We were very pleased to offer your loved one the support they needed and thank you for choosing our home. Your kind comments are much appreciated and will be passed on to the team.
A really lovely home.
A really lovely home.
Thank you for taking the time to review our home, your comments are much appreciated and will be passed on to the team.
Lovely staff. Good levels of care and attention to my parents-in-law who are now permanent residents. I feel confident in their ability to handle any care emergencies. Rooms are clean, warm, and commodious. Everybody is kind and friendly.
Lovely staff. Good levels of care and attention to my parents-in-law who are now permanent residents. I feel confident in their ability to handle any care emergencies. Rooms are clean, warm, and commodious. Everybody is kind and friendly.
Thank you for taking the time to review our home. I am glad your loved ones feel so well supported and your kind comments will be passed on to all the team.
I am delighted with the care, respect and decency that all the Malthouse staff give my Mother. It really is home for her. The manager, deputy manager and all their staff are highly conscientious and diligent. They are very patient, tactful and highly professional.
I am delighted with the care, respect and decency that all the Malthouse staff give my Mother. It really is home for her. The manager, deputy manager and all their staff are highly conscientious and diligent. They are very patient, tactful and highly professional.
Thank you for taking the time to review our home. We are very pleased to be able to care for your mother here, that she has chosen the Malthouse as her home and that she is so happy here. Your kind words will be passed on to all the team and thank, as always, for your support.
My mother was a resident of The Malthouse Residential Home for some time and she was always treated with the greatest respect and care. The dedication of the staff during her last few weeks was brilliant and made her last few days as comfortable as possible, the relationship and feedback to members...
My mother was a resident of The Malthouse Residential Home for some time and she was always treated with the greatest respect and care. The dedication of the staff during her last few weeks was brilliant and made her last few days as comfortable as possible, the relationship and feedback to members of our family and kind thoughts expressed when mum passed away was like we had been friends forever. Thank you very much.
Thank you for taking the time to review our home, it has been our pleasure to care for your wonderful Mother and we are so grateful that she chose us as her home. Your kind words and support will be passed on to the team and on behalf of all of us here a heartfelt thank you.
The Malthouse Residential Home is amazing, lovely, friendly and fresh. The staff team are fantastic, they always go above and beyond. The management team are outstanding. Thank you so much for looking after my friend so well.
The Malthouse Residential Home is amazing, lovely, friendly and fresh. The staff team are fantastic, they always go above and beyond. The management team are outstanding. Thank you so much for looking after my friend so well.
Thank you for taking the time to review our home. We are pleased to be able to support your friend here and thank you for your kind comments, these will be passed on to the team. On behalf of all of us here a huge thanks for your support.
Our dear friend has been at the The Malthouse Residential Home for just one week now. My wife and I have been extremely impressed with the care and attention shown to our dear 103 year old friend. All staff have shown a wonderful caring and compassionate care towards her and also to ourselves when...
Our dear friend has been at the The Malthouse Residential Home for just one week now. My wife and I have been extremely impressed with the care and attention shown to our dear 103 year old friend. All staff have shown a wonderful caring and compassionate care towards her and also to ourselves when visiting. We know that she is also delighted at the way she has been welcomed, brilliant. Thank you all so much.
Thank you for taking the time to review our home, your comments are much appreciated and we are very pleased to welcome your friend to our home. On behalf of all the team a big thanks for your kind words and support.
I cannot praise the wonderful team at The Malthouse enough. Each and every member of staff is thoughtful, kind and compassionate. They genuinely care about their residents and form strong relationships with them. As a daughter you want the very best for your parents. I've always said I want my...
I cannot praise the wonderful team at The Malthouse enough. Each and every member of staff is thoughtful, kind and compassionate. They genuinely care about their residents and form strong relationships with them. As a daughter you want the very best for your parents. I've always said I want my mother to be 'safe and happy' and I can honestly say she is both in their care. Thank you for everything.
Thank you for taking the time to review our home. It is a pleasure to care for your mother here and we are so happy you chose The Malthouse. Your kind words and comments are greatly appreciated and will be passed on to the team. Thank you for your ongoing support on behalf of all of us here.
Any problems that have arisen have been dealt with promptly by the management staff and very kind to Mum and all her family. Mum enjoys the food which is excellent - I can vouch for...
Any problems that have arisen have been dealt with promptly by the management staff and very kind to Mum and all her family. Mum enjoys the food which is excellent - I can vouch for the afternoon coffee and cake!
Thank you for taking the time to review our home. It is a pleasure to care for your mother here, your kind comments are really appreciated and these will be passed on to the team. We look forward to many more happy years including lots more coffee and cake!
The staff here are just amazing and they all work in a great team.
The staff here are just amazing and they all work in a great team.
Thank you for taking the time to review our home. We are very privileged to provide care to your mother and are thrilled that they are happy in their home here. I will pass your kind words on to the team. With grateful thanks on behalf of all of us.
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A resident at The Malthouse care home in Gillingham, Dorset, has celebrated her 104th birthday with a gathering attended by fellow residents, staff, and invited guests. Valerie, who has lived...
The Malthouse in Gillingham has been awarded a shining review in its recent Quality Monitoring report from Dorset Council. The report highlights the exceptional care and commitment of the team...
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
There are no accreditations posted yet for The Malthouse Residential Home.
As Home Manager and a Registered Nurse, I am passionate about creating a warm, welcoming environment where residents feel valued, respected, and...
As Home Manager and a Registered Nurse, I am passionate about creating a warm, welcoming environment where residents feel valued, respected, and truly at home.I enjoy leading an exceptional team that is dedicated to delivering high-quality, person-centred care.
Through compassion, kindness, and a little laughter, we work together to make a positive difference in the lives of our residents every day.
NVQ 2 and 3 in Health and Social care and Level 3 Diploma in Management.
I enjoy working as part of a great team, and having a positive relationship with colleagues, residents and their families.
I love the family environment of the home, where I help residents feel they still have a meaningful purpose. While I haven't completed formal training in this role yet, I bring a wealth of other experience to it.
I love working in a home where kindness is at its core, making it a welcoming and inclusive place for both residents and staff. One resident said,...
I love working in a home where kindness is at its core, making it a welcoming and inclusive place for both residents and staff. One resident said, "You always make me feel better about myself," which is the most rewarding part of my job. I hold Level 2 and 3 Diplomas in Health and Social Care, along with a Level 4 Lead Practitioner qualification.
I enjoy working with a hardworking team and interacting with our residents. I enrich their lives by listening, being there for them, and offering my help, drawing on my extensive experience and completion of all mandatory courses.
I joined The Malthouse in 2025 and really enjoy working alongside the friendly staff and residents who make the home such a welcoming place. With a...
I joined The Malthouse in 2025 and really enjoy working alongside the friendly staff and residents who make the home such a welcoming place. With a strong background in facilities and maintenance, I take pride in quickly resolving issues and keeping the home safe, comfortable, and running smoothly so residents can enjoy their time here without worry.
I’m a qualified carpenter by trade and have completed a range of training in electrical maintenance, plumbing, legionella awareness, and health and safety, ensuring high standards are maintained across the home at all times.
I love the teamwork at The Malthouse, where staff, residents, and their families create a supportive and appreciative environment. I enjoy working...
I love the teamwork at The Malthouse, where staff, residents, and their families create a supportive and appreciative environment. I enjoy working with people and helping those around me. I have completed my Diploma levels 3 and 5 in Health and Social Care.
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