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Care Provided by Stour Road Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are a baseline figure and subject to change following an individual assessment of care needs.
The price(s) shown are provided by the care home. Contact Stour Road Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- WCN Care Group Ltd
- Private Owned
Person in charge
- Stacey Williams(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Open visiting hours
Parking
- Parking on site or free street by the home
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Stour Road Care Home Reviews (7)
9.0
Stour Road Care Home has a Review Score of 9.0 (8.972) out of 10, based on 3 reviews in the last 2 years.
Over all time Stour Road Care Home has 7 reviews.
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Review from K W (Daughter of Resident) published on 15 June 2026 Submitted via Website•
Overall Experience
From the moment my father moved into Stour Road, he has been treated with such care and dignity. His dementia has meant that he had been confused and his behaviour difficult and erratic but the calm atmosphere of this home has encouraged him to relax and find a level of contentment. The staff are delightful and exceptionally well trained and seem happy to work there. They know each of the residents so well, and gently encourage them to engage with each other so that the feeling is of a home and not a 'facility'. This is an exceptionally well run care home and I could not recommend it highly enough. My sister and I are so grateful that our father was placed here. Thank you to the Care Home Manager, Stacey and all her team.
↩Reply from Stacey Williams, Registered Manager at Stour Road Care Home
Thank you for your wonderful review and for sharing your father's experience with us. We are delighted to hear that he has settled so well and that our calm, supportive environment has helped him feel relaxed and content. Your kind words about our team mean a great deal, and we are especially...
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Review from K M (Daughter of Resident) published on 15 April 2026 Submitted via Website•
Overall Experience
My mum has been a resident here for nearly 10 years, and I honestly cannot express enough how much this care home has transformed her quality of life. From the very beginning, the level of care, compassion, and attention she has received has been truly exceptional. The staff are absolutely outstanding - kind, attentive, and genuinely invested in the wellbeing of every resident. The support they provide, not just to my mum but to us as a family, gives us complete peace of mind knowing she is in the most capable and caring hands. The facilities are excellent and always maintained to a high standard, creating a safe, comfortable, and welcoming environment. It truly feels like a home, not just a care facility. We feel incredibly fortunate to have found such a wonderful place for our mum, and we are so grateful for everything the team does every single day.
I would highly recommend this care home to anyone looking for the very best for their parent or relative.
↩Reply from Stacey Williams, Registered Manager at Stour Road Care Home
Thank you for your kind review. We really appreciate you taking the time to share your experience.
It's lovely to hear that your mum has been happy here over the years and that you feel confident in the care and support she receives. Our team work hard to create a safe, comfortable, and...
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Review from Jane B (Daughter of Resident) published on 18 March 2026 Submitted via Website•
Overall Experience
My Mum Ivy is so well looked after by you- all the care helpers have been really EXCELLENT!
She is going to be 98 this year and you have all looked after her sooooo well! She's been in the care home due a stroke for 7 years and she's such a placid person and loves all the sociability with looking at peoples faces in the lounge. Sometimes she has her nails painted and always has her hair washing and then curled. It makes her feel young even though she's the oldest resident in the care- home! See has been through Covid and many other things, sometimes she gets a couple of chest infections because she's old but she always get better you always sort these important things out. She loves to sit in the lounge and have her Christmas dinner with a Christmas red hat on. Later on on Christmas Day she gets a present from you from charity someone organises.
She is going to be 98 this year and you have all looked after her sooooo well! She's been in the care home due a stroke for 7 years and she's such a placid person and loves all the sociability with looking at peoples faces in the lounge. Sometimes she has her nails painted and always has her hair washing and then curled. It makes her feel young even though she's the oldest resident in the care- home! See has been through Covid and many other things, sometimes she gets a couple of chest infections because she's old but she always get better you always sort these important things out. She loves to sit in the lounge and have her Christmas dinner with a Christmas red hat on. Later on on Christmas Day she gets a present from you from charity someone organises.
She's always being very well fed and she looks plump and rosy cheeked. Your BRILLIANT with her THANK YOU!!!!
↩Reply from Stacey Williams, Registered Manager at Stour Road Care Home
Thank you so much for your kind and thoughtful review.Mum is a pleasure to care for, and we're so pleased to hear how happy and comfortable she is with us. It's lovely that she enjoys time in the lounge, as well as having her hair and nails done, those moments really do make a difference.
We're...
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Review from Barbie W (Daughter of Resident) published on 25 January 2022 Submitted via Website•
Overall Experience
I was recommended this care home as an emergency option at Stour Road for my mum, whose dementia declined rapidly.
From the first contact with their management team, I was immediately put at ease that they were able to meet her needs and keep her safe.
As soon as we arrived, I could see straight away the caring nature of the staff with the other residents, and my mum relaxed immediately.
I can honestly say I have been so impressed from the start with the way this home is run; I am constantly kept in the loop with lots of phone calls and updates on how my mum has settled, any doctors that have visited or assessments done I am always kept in the loop.
I often phone to speak to my mum, and I am always greeted with such upbeat and caring staff.
When visiting, the staff are always in such good spirits; they seem to have such lovely relationships with the residents and treat them as if they are family.
From the first contact with their management team, I was immediately put at ease that they were able to meet her needs and keep her safe.
As soon as we arrived, I could see straight away the caring nature of the staff with the other residents, and my mum relaxed immediately.
I can honestly say I have been so impressed from the start with the way this home is run; I am constantly kept in the loop with lots of phone calls and updates on how my mum has settled, any doctors that have visited or assessments done I am always kept in the loop.
I often phone to speak to my mum, and I am always greeted with such upbeat and caring staff.
When visiting, the staff are always in such good spirits; they seem to have such lovely relationships with the residents and treat them as if they are family.
Very lucky to have my mum in such a well-run care home.
↩Reply from Lizzie Hart, Group Manager at Stour Road Care Home
Thank you for the positive feedback, Barbie. It is always a pleasure caring for mum, and I am so pleased that you have a positive experience of the home.
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Review from Sharon M (Niece of Resident) published on 21 April 2021 Submitted via Website•
Overall Experience
My uncle required palliative and one to one care following an extreme deterioration in his health. Due to Covid restrictions, I was unable to visit to see if this would be suitable for him. However, this choice for him proved to be amazing. Very dedicated staff who nursed him with compassion, love and dignity. Always keeping me informed of his health. It was the best place that he could live out his life. Well done, and thanks to all concerned.
↩Reply from Toby Williams, Director at Stour Road Care Home
Sharon, thank you so much for your kind review. We will continue to strive to provide excellent care for your loved one into the future.
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Review from Darren S (Son of Resident) published on 23 January 2020 Submitted via Website•
Overall Experience
My mum became a resident of Stour Road Care Home from May 2018, and from the first day, we went to look round; we were made very welcome.
The care she received from the whole team was fantastic, and especially from the manager, who went out of her way constantly to help and support Mum and myself.
The food is fantastic and the afternoon cakes are always a treat.
We were always greeted with a smile, and it was a pleasure to get to know all of the very hardworking staff.
The care she received from the whole team was fantastic, and especially from the manager, who went out of her way constantly to help and support Mum and myself.
The food is fantastic and the afternoon cakes are always a treat.
We were always greeted with a smile, and it was a pleasure to get to know all of the very hardworking staff.
Thanks for caring so well for Mum in her final days.
↩Reply from Rob Conway, Director at Stour Road Care Home
Darren, thank you for the kind review and feedback. We loved looking after your Mum and wish you and your family the very best for the future. Feel free to pop in for afternoon tea any time.
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Review from Melanie S (Daughter of Resident) published on 19 June 2019 Submitted via Postal Card•
Overall Experience
Caring staff who interact on a regular basis with my father. Personal circumstances taken into consideration. Meals excellent and nutritionally balanced, good atmosphere with residents getting on well together and being caring of each other. Room kept clean and tidy and my father given his own comfortable space when needed very welcome of myself at any time to visit.
↩Reply from Rob C, Director at Stour Road Care Home
Thank you for your kind words.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Stour Road Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Stour Road Care Home.
Accreditations
There are no accreditations posted yet for Stour Road Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Stour Road Care Home
What types of Care is Stour Road Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Stour Road Care Home have?
There are 20 Single Rooms.
What are the Facilities & Services at Stour Road Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Stour Road Care Home to the centre of Christchurch?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stour Road Care Home to verify any information. View our terms and conditions. Stour Road Care Home has a Basic Service -more info.