What types of Care is Coastal Lodge registered for?

Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Coastal Lodge?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens & Residents Kitchenette are some of the Facilities & Services.

How far is Coastal Lodge to the centre of Bournemouth?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Coastal Lodge care home, 26 Knyveton Road, Bournemouth, Dorset BH1 3QR

Coastal Lodge

26 Knyveton Road, Bournemouth BH1 3QR

7.6 6 Reviews

Care Provided

Type of Service

For a maximum of 40 Service Users

Primary Care Categories

Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Alcohol / Drug Misuse
Younger Adults

Length of Stay

Permanent Care
Respite Care

Facilities

Own Furniture if required
Smoking not permitted
Near Public Transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette

Good to Know

Group/Owner

Tricuro Ltd

Person in charge

Karen Churchill (Manager)

Local Authority / Social Services

Bournemouth Borough Council

Admission Criteria

Ages from 18 to 65

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (40)

Review from Caroline W (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report

Overall Experience

My mother spent several, much needed weeks, of respite in Coastal Lodge after breaking her arm badly. All the staff there were very kind and looked after her very well. She went in with very little confidence after her fall but gradually gained more strength and self confidence with the care and physiotherapy

they provided for her. The food was good and the rooms were warm and clean. Many thanks, from mum and her family, to you all.

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Review from S C (Resident) published on 4 October 2024 Submitted via Website • Report

Overall Experience

The site is very quiet so unless the person in the next room is deaf and turns the TV up loud you will get a good night's sleep. The staff are lovely, kind caring & professional although some of the agency staff need more training? Food is bland and boring, breakfast is cereal and toast. Lunch is the

only cooked meal, potatoes are hard and food tasteless. The evening is a cup a soup and sandwiches, usually ham, cheese or egg mayo made with egg white - no yolk? Food choice gets boring quickly. Desserts are usually nice, fruit or cake with custard. There is no medical attention. If you have an issue you are told to phone your own Doctor. Personal hygiene is a struggle. There is a small sink in the room but otherwise, you have to use the shower room. Great if you are able-bodied but if not you will need help from the staff who are usually too busy. You are told ask later, ask tomorrow or ask someone else, or we have run out of time.

Reply from Karen Churchill, Reablement & Integrated Care Manager at Coastal Lodge

Thank you for your review. Coastal Lodge is a short-term rehab facility for post-hospital discharge, which is why our rooms are basic and not en-suite. We maintain adequate staffing, but like similar facilities, we can't always provide one-on-one support, so some wait times may occur. We're pleased to hear about your progress with our therapeutic activities. Please clarify when you were instructed to contact the GP, as some guests prefer to manage this themselves. Our team is available 24/7 with handovers between shifts. We addressed the issue with hard potatoes at the time. Regarding the egg mayonnaise, we've updated the team that it contains yolks. Your feedback about bland food will be shared with the cook and catering Manager. The limited breakfast is designed to encourage guests to prepare their own meals, aligning with our enablement ethos. I apologise that your experience didn't meet expectations. Please feel free to contact me directly if you'd like to discuss further.

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Review from Sheila G (Respite Resident) published on 22 May 2024 Submitted via Website • Report

Overall Experience

I was a resident here during part of March/April 2024 and I would like to say a huge thank you to every member of staff I was in contact with during my rehab after I fell and broke my right femur. Everyone was so lovely and caring towards me and nothing was too much trouble. The food was good with a

varied menu every day and of course a lovely Sunday roast.
All the staff, carers, therapists, cleaners well everyone I was in contact with was kindness itself.
So thank you again.

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Review from J F (Son of Resident) published on 2 May 2023 Submitted via Website • Report

Overall Experience

Mum has recently become unstable and lost confidence. Local hospitals have been there but under their own constraints, there is a desperate need for the gap after hospital and a return to home.
Coastal Lodge Care Home, its structure and staff, I cannot thank enough. Their time and dedication to the

patients' guests. Their vision to take steps and fill the missing gap.
Mum has achieved the goal to move slowly toward the greater goal of being at home with ongoing life support.
Everybody at Coastal Lodge is easily approachable. The service they give is first-class. A+.

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Review from Beverly D (Daughter of Resident) published on 27 December 2022 Submitted via Website • Report

Overall Experience

What a lovely place. We cannot praise it enough. Following a fall, my mother was transferred there from Poole General Hospital for rehabilitation and ongoing nursing care. As a family, we were very happy with her care and treatment throughout her stay. The standard of care was exceptional. The staff

friendly, helpful, empathetic, compassionate and very professional.
Food and catering was of a high standard, with good quality food and menu choices, plus tea, coffee available throughout the day.
Our mother spent 6 weeks here and the input from the Occupational therapy team and physiotherapy was the best I have come across, with daily therapy and excellent communication regarding her treatment goals and discharge planning. The premises are very clean and well maintained with good levels of security. Access and parking were very accessible, which was essential to us when bringing our father to visit mum. A massive thank you to all the team who made our mother's stay comfortable.

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Review from Rosa H (Daughter of Resident) published on 30 July 2015 Submitted via Postal Card • Report

Overall Experience

The Fearnes held a summer fare on Sat 18th July. It was a nice way to chat to other family members and to think we are all one big family. We are all going through the same thing together as a carer, family member etc. and the care of the patient is of upmost importance. The Fearnes offers a high level

of care and compassion.