Search...

Branksome Heights Nursing Home

44 Branksome Wood Road, Bournemouth, Dorset BH4 9LA
Branksome Heights Nursing Home Logo
Top 20 care home certificate
Jobs
Branksome Heights Nursing Home logo
The team were so friendly and welcomingB K(Daughter-in-law of Resident/Service User)
Branksome Heights Nursing Home, Bournemouth
We looked at many homes in Bournemouth for our mum but this one was exceptional right from the startJ B(Daughter of Resident/Service User)
Branksome Heights Nursing Home, Bournemouth
All the staff have been wonderful, helpful, caring and understanding. It really is home-from-home.G T(Daughter of Resident/Service User)
Branksome Heights Nursing Home, Bournemouth

Branksome Heights Nursing Home is a Nursing and Residential home for people who demand the finest environment for quality care in the Bournemouth and Dorset areas.

Architects have come up with a design that combines simple elegance with modern comfort.

Explore the services provided at Branksome Heights Nursing Home, which are designed to make every resident feel at home.

Care Provided by Branksome Heights Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,650£1,600 - £1,650
Residential Dementia Care£1,600 - £1,650£1,600 - £1,650
Nursing Care£1,600 - £1,850£1,599 - £1,849
Nursing Dementia Care£1,600 - £1,850£1,600 - £1,850

* Subject to successful assessment

Contact Branksome Heights Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • James Mills (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (47)

Branksome Heights Nursing Home Reviews (134)

Submit a Review
10

Branksome Heights Nursing Home has a Review Score of 10 (9.975) out of 10, based on 20 reviews in the last 2 years. Over all time Branksome Heights Nursing Home has 134 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Branksome Heights Nursing Home
Loading...
Showing 134 reviews matching selected criteria
Review from Debra M (Daughter of Resident) published on 15 December 2023 Submitted via Website
Overall Experience

My mum moved into the dementia floor of Branksome Heights in July this year. I had searched a few care homes in the area and nothing came close to Branksome. From the very first time I made contact, the service has been exceptional. When I came to visit for the first time, before moving Mum to Branksome, I was given a guided tour and made to feel very welcome. It was so lovely to see such happy residents - at the time they had been making friendship bracelets. Since Mum has been there, I have been so impressed by the level of care she receives and the staff are simply amazing. I am particularly impressed by the compassion and patience of the carers too and absolutely love the way they encourage the residents to join in. I know I definitely made the right choice and I know Mum is very happy at Branksome. Thank you to all the staff for taking such great care of her!

Reply from Branksome Manager, at Branksome Heights Nursing Home

Thank you so much for your lovely, kind words about Branksome Heights, it is our pleasure.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judy T (Daughter-in-law of Resident) published on 13 December 2023 Submitted via Website
Overall Experience

Whenever we visit, we are made very welcome, areas visited are spotlessly clean. Some nice activities are offered to residents. The menus are amazing. Mom took a while to settle but we have no concerns with her care now, she's very happy and content. The staff are so friendly and approachable.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you for your review, we aim to provide the best care and support to all our residents and it is lovely to receive such nice feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Alexa C (Daughter of Resident) published on 13 December 2023 Submitted via Website
Overall Experience

I can't praise Branksome Heights enough. My father was taken in as an emergency back in the summer of 2022. He was very resistant but needed support. He has settled in extremely well due to the kindness and care of all the staff at the home. The facilities are excellent. There are always activities on offer, although my own father isn't a fan of joining in sadly. All in all the support the staff have provided both myself and my father has been great and I have comfort he is in safe hands.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you for taking the time to give such lovely feedback about Branksome Heights, it is appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Granddaughter of Resident) published on 13 December 2023 Submitted via Website
Overall Experience

Fantastic care home, clean and beautiful with amazingly caring staff. My nan has never been in better health or so well looked after, included and entertained! The activities provided are inventive and fun. The food looks and smells wonderful. As a visitor, I'm always well looked after.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you so much for such lovely words about our staff and our home, they are greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Naomi G (Daughter of Resident) published on 6 December 2023 Submitted via Website
Overall Experience
A beautiful home in a welcoming setting with staff who show interest in, and compassion to, the people they care for.

Always a welcoming atmosphere from the time you walk in.

Very satisfied with leaving my mum in their care, I feel she is safe there.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you very much for your lovely comments, its our pleasure.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin C (Son of Resident) published on 6 December 2023 Submitted via Website
Overall Experience

My experience of Branksome Heights is a very positive one. I have always found the staff to be very helpful, caring and patient. My mother is thoroughly enjoying her stay there and feels very well looked after and cared for. She especially likes the entertainment and the food, which is varied and of excellent quality.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you so much for taking the time to leave such lovely comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B K (Daughter-in-law of Resident) published on 7 November 2023 Submitted via Website
Overall Experience
Our mum recently moved to Branksome Heights Care Home after a few weeks in hospital. The team were so friendly and welcoming and did their utmost to encourage her to join in on the activities and enjoy mealtimes with residents.
Unfortunately, due to her poor health and frailty, she soon became bedridden as she reached her end of life. All the relatives and visitors were made to feel extremely welcome and for the last five nights the manager arranged for a bed for us in the room and we were able to stay by our mum's side.
We were looked after so well, as if we were guests in a five-star hotel. We were offered tea, biscuits and sandwiches 24/7 and meals were prepared for us to eat in the room or dining area.

We were constantly checked on, nurses were brought in when necessary to administer medication and the care really exceeded my expectations. The staff genuinely care for residents, showed diligence, patience and understanding. We can't thank you enough! We highly recommend this facility.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you so much for your lovely words, it was a genuine pleasure to look after your mum and to spend time with you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 5 September 2023 Submitted via Website
Overall Experience

We looked at many homes in Bournemouth for our mum but this one was exceptional right from the start. All the staff are amazing, kind and so helpful in every way possible. Residents' health and well-being are monitored day and night without fail. Daily activities are so well organized and a lot of fun and Mum has enjoyed that very much. In the five weeks that Mum has been in her new forever home she has gained weight (after losing weight before she joined Branksome Heights due to illness). The meals are absolutely wonderful and so well presented and very nutritious. We are always welcomed every time we visit, whatever time of day that is. Great granddaughter loves it there. Meals are a very important part of life whatever age but this home surpasses all expectations. It is one round of meals, snacks and great fun. A very bright and exceptionally clean home with a beautiful outside area. The best.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you so much for your lovely words and kind comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G T (Daughter of Resident) published on 5 September 2023 Submitted via Website
Overall Experience
Mum went in for two weeks of respite and has decided to stay. All the staff have been wonderful, helpful, caring and understanding. It really is home-from-home. On entering the home, it feels welcoming and pleasant. All staff seem to wear a 'smile'. The food is excellent, so too are the entertainments, which the residents are encouraged to take part in.

I feel very happy knowing that Mum is being cared for in such a comfortable and happy atmosphere. Thank you all at Branksome Heights.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

Thank you so much for taking the time to leave Branksome Heights such a lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roger M (Son of Resident) published on 14 July 2023 Submitted via Website
Overall Experience

We needed to find residential respite care for my mother on Good Friday, and this was the only company that was able to help. The fast response meant that my mother was able to stay from the Tuesday. Initial impressions of the home, staff and service were excellent. This has remained so, and my mother has now taken up permanent residence. The response to telephone calls and assistance in all areas is the best that I have come across in this sector. The home is warm and friendly, and the staff are great.

Reply from Branksome Manager, Home Manager at Branksome Heights Nursing Home

We were so very glad to be able to help; thank you for your lovely words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret L (Friend of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

From what I have seen, this care home could not be bettered. It seems excellent in every aspect.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David L (Friend of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

All the residents seem so contented. I think the quality of care and attention seems top class.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card
Overall Experience

This was our first experience of respite care - it went very well due to the patience and attendance of the staff. They supported her wish to continue with any routines she had at home and encouraged her to join in with group activities, eating in the dining room. At the end of her two-week stay, she was much brighter and fitter than when she arrived.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda H (Friend of Resident) published on 2 May 2023 Submitted via Postal Card
Overall Experience

I received a friendly welcome from the hospitality and training coach. I was very impressed with the spaciousness of the care home. Everyone seemed very happy. I could not believe the difference in my friend since becoming a resident. She is so content and enjoying life. She joins in all the activities. The staff seem to go out of their way to assist where necessary. It was a wonderful experience overall.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andre T (Respite Resident) published on 13 April 2023 Submitted via Website
Overall Experience
I have had respite at Branksome Heights on a number of occasions for various reasons and I have enjoyed my stay each time.
It is designed to be a home from home. The staff are always ready to be helpful and supportive.
During my current respite, I unfortunately was dealing with some spam emails which were very worrying and the staff immediately assisted me to contact my bank and the relevant company and established that indeed I was being 'scammed'. I was relieved for the help they gave me.
The food is carefully planned to ensure that it is nutritious and tasty, plenty of it with snacks and treats offered in between meals.
I enjoy the group activities. The location has the benefit of being close to the Bournemouth Upper Gardens and the home has its own grounds surrounded by trees.

I look forward to the next opportunity to stay at Branksome Heights again. If I ever need to have more support, I would unreservedly want to live at Branksome Heights.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Son of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

This is a great place. Modern, clean, well decorated and cheerful. Dad is wonderfully looked after in tricky circumstances and Mum is treated fantastically as she spends most of every day there. I even get (posh) coffee and freshly-baked cake when I visit at lunchtimes. The home and its wonderful staff are part of our lives now and we couldn't do this without them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandy C (Daughter of Resident) published on 8 April 2023 Submitted via Website
Overall Experience

The staff at Branksome Heights have always taken the utmost care of my mum. Mum has been a resident for nearly two years and has received nothing but great kindness from the staff. The manager and all the staff have ensured that Mum is well looked after. As I live in Australia, it could have been difficult to maintain contact with the staff but they have done all they can to ensure that I am included in all dealings with my mum and also informing me of her problems. I visited Branksome Heights in March 2023 and confirmed the opinion I already had - this is a great care home with brilliant staff who do all they can to ensure their residents are well-cared-for. Many thanks to everyone at Branksome Heights.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Samantha O (Granddaughter of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Nan is well looked after. Everyone is caring and understanding of Nan's needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nigel T (Partner of Resident) published on 16 March 2023 Submitted via Postal Card
Overall Experience

In the past three years that my partner has been here, I could never have looked after her the way Branksome Heights has cared for her. I have seen some care homes in the past and this one tops the lot for everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glenda N (Friend of Resident) published on 14 March 2023 Submitted via Postal Card
Overall Experience

On the many occasions I have visited my friend I have always been impressed with the friendliness of the home. I am also impressed with the care the residents are given. Nothing is too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 August 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (1)

News

There are no news items for Branksome Heights Nursing Home.

Upcoming Events

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Branksome Heights Nursing Home.

Meet the Team (6)

James Mills
James MillsJob Title:Home ManagerJoined: 2026

"I am very proud to call myself the home manager here at Branksome Heights, bringing over 10 years of healthcare experience in various roles throughout the different departments. I qualified as a nurse in 2023 and have since gained huge management experience, too, which enhances the field of knowledge here. My main objective is to maintain the impeccable reputation Branksome Heights has, by keeping the family approach and feel to the home, and having the residents' and staff's well-being at the forefront of our values."

Helen Roy
Helen RoyJob Title:Deputy ManagerJoined: 2018

I have worked at Branksome Heights for the past 5 years and I am thrilled and very proud to be the Deputy Manager of such a kind and caring team.

Branksome Heights combines traditional with holistic care and ensures that each resident lives a full and enriched life and it is a pleasure to be part of that.

Beverley Tomlinson
Beverley TomlinsonJob Title:Clinical Lead (Nursing)Joined: 2025

Joining the dedicated team at Branksome Heights is a great opportunity for me, especially at this special time having newly received their Nursing Accreditation. I bring with me 37 years of nursing experience, the last 18 of which have been in the Nursing Home sector, with the last 10 years as Clinical Lead. I have previously worked as a Ward Sister in a local Private Hospital in Women’s Health and as a Breast Care Advisor, helping patients from diagnosis to follow up.

I am very happy to have joined such a fantastic team as Clinical Lead of Nursing, and look forward to developing this new, and extremely valuable additional level of care to the home to compliment the already successful Dementia and Residential care.

Shalini
Shalini Job Title:AdministratorJoined: 2023

I was delighted to join the team at Branksome Heights in July 2023 following studies for my Master’s Degree in Cybersecurity.

Whilst studying, I worked as an Administrator at the bank with the NHS. Everyone at Branksome Heights has been so welcoming and supportive, including the lovely residents. I started working in Hospitality/Reception and was delighted to be promoted to the role of Home Administrator. The Home is very beautiful with a warm, friendly atmosphere and a special place to work. I am married with one small son, and in fact, my husband also works here at Branksome Heights as a Senior Night Support Worker. We both really enjoy working for Kingsley Healthcare, and our work fits in so well with our family time, too.

Carmen Lonas
Carmen LonasJob Title:Head Of CareJoined: 2013

I have been working in care for over 11 years and Branksome Heights is my passion. I treat all residents as I would my own family. I am happy to see care staff improve in their work through my support and mentoring which is a key part of my role.

Karen Caswell
Karen CaswellJob Title:ReceptionistJoined: 2022

I have worked in administration for many years and in a variety of roles. I particularly love the Care Home environment and feel right at home here at Branksome Heights, helping to create a warm, friendly welcome to the home. I enjoy meeting new people and building relationships with residents, families and staff.

Branksome Heights is only a short walk from my home and is in such a lovely area, surrounded as it is by woods, parks and close to the sea. It is a joy to see residents’ families coming along to take their loved ones for local trips out and for walks to Coy Pond and through the Chinese to the seafront. I enjoy being creative and love producing menu designs, writing our newsletters, and sometimes the occasional poem

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Branksome Heights Nursing Home to verify any information. View our terms and conditions. Branksome Heights Nursing Home has an Enhanced Service -more info.