
The team were so friendly and welcomingB K(Daughter-in-law of Resident/Service User)

We looked at many homes in Bournemouth for our mum but this one was exceptional right from the startJ B(Daughter of Resident/Service User)

All the staff have been wonderful, helpful, caring and understanding. It really is home-from-home.G T(Daughter of Resident/Service User)

The team were so friendly and welcomingB K(Daughter-in-law of Resident/Service User)

We looked at many homes in Bournemouth for our mum but this one was exceptional right from the startJ B(Daughter of Resident/Service User)

All the staff have been wonderful, helpful, caring and understanding. It really is home-from-home.G T(Daughter of Resident/Service User)

Branksome Heights Nursing Home is a Nursing and Residential home for people who demand the finest environment for quality care in the Bournemouth and Dorset areas.
Architects have come up with a design that combines simple elegance with modern comfort.
Explore the services provided at Branksome Heights Nursing Home, which are designed to make every resident feel at home.
Care Provided by Branksome Heights Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
* Subject to successful assessment
The price(s) shown are provided by the care home. Contact Branksome Heights Nursing Home for full pricing details and T&Cs.
Contact Branksome Heights Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- James Mills (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2017
- Number of floors: 4
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Branksome Heights Nursing Home Reviews (134)
Branksome Heights Nursing Home has a Review Score of 10 (9.975) out of 10, based on 20 reviews in the last 2 years.
Over all time Branksome Heights Nursing Home has 134 reviews.
I appreciate all that is done for our comfort and wellbeing.
Mum was a resident at Branksome Heights from October 2019 to February 2020 when she passed away. We chose Branksome Heights after looking at more than 20 homes in the area. We were very pleased with the care Mum received. They made a real fuss of her when it was her 100th Birthday.
Thank you for your kind words and it was a real pleasure to host a 100th birthday party.
Lovely atmosphere, everybody is so friendly and helpful. All the residents are happy, and there’s always lots going on!
My grandma has been a resident at Branksome Heights for about three months. When I have been to visit; they always welcome me with a great atmosphere. She has socialised with other residents, and the whole experience transitioning her from her own home into care has now put my family’s mind at rest; knowing she is in a care home which is of the highest standard and quality we could want.
My partner of over 35 years had to be placed in a home as an emergency, having three times unsuccessfully tried to escape from homes in the area. Social Service found the place in Branksome Heights - I knew nothing of this home, but the manager and other staff welcomed us despite it being a Sunday. Since then he has been difficult to settle, but the staff have shown unstinting care, keeping in touch with all concerned.
My elderly friend has been a resident of Branksome Heights for almost 2 years. The staff are wonderful, so kind and helpful. My friend likes them all. He enjoys the food, there are 2 choices each day for lunch and a good breakfast. The home is very nicely decorated and has a welcoming atmosphere. I have no criticisms!
Favourably impressed with the standard of care given and received to and by my elderly mother resident for several months now above assistance given when required in various aspects of care. However, I know that she would like to have more assistance in her desire to travel further a-field, visiting shops, local amenities, occasional meals out and church and social activities will require increased assistance to fulfil these desires and intentions.
All of the staff at Branksome Heights are excellent....the management, the carers, housekeeping, catering, maintenance, activities. They are kind, friendly, patient, hardworking and fun and really do care for their residents. I've been so impressed with them all.
From our first interaction of the phone, we were impressed and reassured by the friendliness of the staff and the welcome we all received was warm, open and welcoming. My Mum is updated regularly on how my Dad is doing and we feel that there are genuine care and concern, not just for him, but for my Mum. The home really does feel like a home and has reassured us that we are making the right decision moving him from reception to permanent care.
From our very first visit, we have been very impressed by the general atmosphere of friendliness by all the staff and a feeling of calm. We have been kept informed all the time as to my husband's wellbeing and feel totally confident that he will be very well cared for.
Residents feel safe, which help the family feel reassured.
Rooms and home feels calming.
Clean and tidy.
Home is secure.
The staff are always polite, kind and patient.
The food is usually very good, you always get a choice and if you don't like something, you get an alternative. The staff are always very welcoming to visitors.
Since being in the care home my dad has had a new lease of life, he has settled in really well and is so happy. The staff and management are really approachable and helpful and very caring.
The home was beautiful, clean and friendly at all times of the day, residents were calm and you could see happy with being there. The staff always greeted us with a smile and was forthcoming with how he was. I could not recommend Branksome Heights enough. Very professional but a real family feel could not have asked for more from a care home. Just sad he was not able to enjoy all the amenities that were available.
Highly recommend.
A beautiful care home. We looked at others in the area before we chose Branksome Heights and were glad that we did. All of the staff really looked after my father with the greatest respect and care. I would recommend that anyone looking for a care home, look no further. Myself and all my family couldn't have been more pleased.
The care and quality of the home are excellent and all the staff are kind, caring and make you feel safe and secure.
Home is very clean. The home is modern and well maintained. The staff are very caring and fully competent. The food is excellent. Facilities and activities are good and really help. Welcoming for all the family.
They all have big smiles on their faces nothing is too much trouble.
The home had all the facilities and equipment to enable his care, tasty meals that he could manage and activities every day but the kindness and compassion of the staff made it special. Dad was always clean and tidy whenever we saw him and everyone made us welcome when we popped in. When we left for home we knew he was in safe hands. We will always be thankful that dad found a place at Branksome Heights.
I am extremely satisfied with the quality of service from all members of staff, not only to the residents but also their families. Knowing that there is always someone available to discuss residents care is extremely important along with an 'open house' policy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 August 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (1)
There are no news items for Branksome Heights Nursing Home.
- 21 Sep 2026Organiser: Branksome Heights Nursing Home
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Branksome Heights Nursing Home
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Branksome Heights Nursing Home.
Meet the Team (6)

"I am very proud to call myself the home manager here at Branksome Heights, bringing over 10 years of healthcare experience in various roles throughout the different departments. I qualified as a nurse in 2023 and have since gained huge management experience, too, which enhances the field of knowledge here. My main objective is to maintain the impeccable reputation Branksome Heights has, by keeping the family approach and feel to the home, and having the residents' and staff's well-being at the forefront of our values."

I have worked at Branksome Heights for the past 5 years and I am thrilled and very proud to be the Deputy Manager of such a kind and caring team.
Branksome Heights combines traditional with holistic care and ensures that each resident lives a full and enriched life and it is a pleasure to be part of that.

Joining the dedicated team at Branksome Heights is a great opportunity for me, especially at this special time having newly received their Nursing Accreditation. I bring with me 37 years of nursing experience, the last 18 of which have been in the Nursing Home sector, with the last 10 years as Clinical Lead. I have previously worked as a Ward Sister in a local Private Hospital in Women’s Health and as a Breast Care Advisor, helping patients from diagnosis to follow up.
I am very happy to have joined such a fantastic team as Clinical Lead of Nursing, and look forward to developing this new, and extremely valuable additional level of care to the home to compliment the already successful Dementia and Residential care.

I was delighted to join the team at Branksome Heights in July 2023 following studies for my Master’s Degree in Cybersecurity.
Whilst studying, I worked as an Administrator at the bank with the NHS. Everyone at Branksome Heights has been so welcoming and supportive, including the lovely residents. I started working in Hospitality/Reception and was delighted to be promoted to the role of Home Administrator. The Home is very beautiful with a warm, friendly atmosphere and a special place to work. I am married with one small son, and in fact, my husband also works here at Branksome Heights as a Senior Night Support Worker. We both really enjoy working for Kingsley Healthcare, and our work fits in so well with our family time, too.

I have been working in care for over 11 years and Branksome Heights is my passion. I treat all residents as I would my own family. I am happy to see care staff improve in their work through my support and mentoring which is a key part of my role.

I have worked in administration for many years and in a variety of roles. I particularly love the Care Home environment and feel right at home here at Branksome Heights, helping to create a warm, friendly welcome to the home. I enjoy meeting new people and building relationships with residents, families and staff.
Branksome Heights is only a short walk from my home and is in such a lovely area, surrounded as it is by woods, parks and close to the sea. It is a joy to see residents’ families coming along to take their loved ones for local trips out and for walks to Coy Pond and through the Chinese to the seafront. I enjoy being creative and love producing menu designs, writing our newsletters, and sometimes the occasional poem
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Branksome Heights Nursing Home to verify any information. View our terms and conditions. Branksome Heights Nursing Home has an Enhanced Service -more info.
