James Burns House

and feels quite at home now. The residents do not spend their time sat in a circle (unlike some places) but are entertained to their abilities, and when they are not in lockdown they are taken out on trips e.g. beach visits with a beach hut, theatres and shows, plus shopping trips and several more. Their rooms can be decorated as you wish and give some privacy if wanted. I must say that lockdown has been a credit to all the staff and the manager. They have followed strict rules throughout, to keep all residents safe. Not one resident has caught the virus! I feel this is good management and care. I recommend James Burns House as suitable for loved ones.

some staff better than others but all the staff seem dedicated to making the residents life as normal and enjoyable as it can be. We visit my sister quite often and the staff update us on anything we should know and if we can’t get there, they maintain communication with us via phone calls if necessary. My sister has had some troubled years prior to moving to Bournemouth but these are now becoming a distant memory. She has settled into James Burns House very well and we are delighted with the services the care home provides. I would wholly recommend them to anyone.

are being refurbished too, this is good as the home was becoming dated. The home is clean, the food is good, the care given is fab and generally, all in all, I feel happy with everything.

on another visit. We met the Deputy Manager, who was lovely too, my son really liked it, and didn't take long for him to choose his room! Clear to me some of the staff have worked there for years. Met the manager as well who again was very welcoming.
My son has been there now over one year, and loves it there! He is so happy, so cared for, an absolutely fantastic home. Any issues are always addressed, especially at the beginning when my son was settling in.
For everyone, it has been an unsettling time through Covid, but the home has done all it can to keep me visiting my son when safe to do so. The home to date has not had one case of covid! as its run and managed so well and efficiently.