What types of Care is The Grange registered for?

Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at The Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange to the centre of Poole?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

The Grange care home, 2 Mount Road, Parkstone, Poole, Dorset BH14 0QW

The Grange

2 Mount Road, Parkstone, Poole BH14 0QW

4 Reviews

Care Provided

Type of Service

For a maximum of 27 Service Users

Primary Care Categories

Physical Disability
Visual / Hearing Impairment
Younger Adults

Length of Stay

Permanent Care
Respite Care

Other Care Provided

Parkinson's Disease
Stroke
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access

Good to Know

Group/Owner

Valorum Care Group

Person in charge

Jemma Amariei (Manager)

Local Authority / Social Services

Borough of Poole Council

Admission Criteria

Over 18 no nursing care
Ages 18+

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (27)
Couples/Companion Rooms (0)

Order by:

Review from Ann Y (Mother of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience

With having no access inside The Grange for a year because of the pandemic, this review does not fit into any particular month.
I find the permanent staff know my son and can give him the personal care he requires, although the habit of moving staff from unit to unit means that the consistency required

is lost, and it is even more difficult to maintain with agency staff.
The one downside over the last year has been a lack of internet access in my son’s room. Unfortunately, he is unable to afford the monthly cost of broadband, and although there is the internet for resident’s use in a communal room, my son is unable to get himself there.

Reply from Paul Jaggs, Strategic Development Manager at The Grange

Thanks, Ann, for your review. I have passed your comments onto the manager and her staff team to look into.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Review from R B (Father of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience

We looked at many homes in the South of England. The Grange was by far the best then and is still very satisfactory. The location of The Grange and the fact that it was built especially for disabled persons commends it. The staff are the most important part of the caring business, and The Grange staff

are very good. The health of my son has been very good for the last 12-years that he has been a resident. My wife and I relocated to the area to be able to support our son.

Reply from Paul Jaggs, Strategic Development Manager at The Grange

Thank you for your review. I have passed your words onto the manager and her staff team at The Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Review from Mark A (Husband of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience

Whilst "The Grange" is not a particularly modern building, that is of little import. What matters is the care and attention given to residents by management and staff. Using this criterion, the care given has always been of a very high standard. My wife having been treated with understanding, kindness

and compassion at all times. My wife and I are indebted to all those at "The Grange" for their effort in providing and maintaining such high standards. I would recommend "The Grove" to others without hesitation.

Reply from Paul Jaggs, Strategic Development Manager at The Grange

Thank you, Mark, for your review. I have passed your words onto the manager and her team at The Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from Mike P (Father of Resident) published on 2 April 2021
Submitted via Website • Report

Overall Experience

Our daughter has now been at The Grange for eight years.
We have been very happy with the care and support she has received.
Recently we have been especially grateful for the help and care given to her in these very challenging times.
The Grange appear to have adhered to Government guidelines,

which ultimately have kept her safe.
Everybody at The Grange has done everything they can to keep her entertained while her normal outside activities have been curtailed.

Facilities

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Cleanliness

Treated with Dignity

Food & Drink

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Safety / Security

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Value for Money

The Grange