
There are plenty of activities for residents to participate in should they wishP M(Daughter of Resident/Service User)

The staff are friendly, helpful and provide excellent care.Denise T(Daughter of Resident/Service User)


There are plenty of activities for residents to participate in should they wishP M(Daughter of Resident/Service User)

The staff are friendly, helpful and provide excellent care.Denise T(Daughter of Resident/Service User)


Just a short walk from Poole Park and close to the town centre, Kingland House offers residential care in a friendly and homely setting. With the seaside charm of Sandbanks and Poole Quay nearby, the location combines peaceful living with strong community connections – but it’s the warm atmosphere inside Kingland House that truly stands out.
The home features several inviting communal spaces to suit different preferences – a lively area...
Care Provided by Kingland House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kingland House Residential Home for full pricing details and T&Cs.
Contact Kingland House Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Tracy Waite (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (2)
Kingland House Residential Home Reviews (67)
Kingland House Residential Home has a Review Score of 9.8 (9.768) out of 10, based on 27 reviews in the last 2 years.
Over all time Kingland House Residential Home has 67 reviews.
The staff at Kingland House give lots of encouragement to my wife to join in the activities. She is inclined to stay in bed and gets fed up if left to her own devices. But with the help of the staff, who were tempting her to participate, her mood has much improved. When appropriate, the staff let me be involved with games or a quiz, which makes visiting more pleasurable for both of us. Quite often,I am offered a cup of tea and a cake, which is always welcome.
Thank you for your lovely review, our activities team like to encourage residents and families to participate in what is going on within the home.
Was blown away by the welcoming by all your members of staff when we attended an Easter hunt. Everyone was so lovely, friendly and just incredible with all the residents. It made me so happy that a family member of mine is in your wonderful care. Everyone looked happy and I just felt i wanted to express how fantastic everyone is. An absolute credit to Kingland House.
Thank you for taking time to review Kingland House, our staff appreciate such lovely comments.
My mother has been in Kingland House for over two years, since her last care home went bankrupt. My father visits daily and I go in every fortnight. The staff I meet are all friendly and I have noticed some taking time and patience to help my mother express herself.
Thank you for taking time to review Kingland House, our team take pride in all they do for our residents.
I am so happy with all aspects of my dad's care. I really didn't want him to go into care, but was forced to as his flat was flooded. We were made to feel so welcome by staff and nothing is too much trouble. Would highly recommend.
Thank you for reviewing our home, we appreciate your lovely comments.
My granddad was a resident of Kingland for almost 18 months. The care he received from the whole team was exceptional.
While he was able to he very much enjoyed the singers and chatting with the other residents.
The team ensured that his room was kept very clean and personalised.
Often when family popped in for a visit we would find one of the team in my grandads room having a chat and making sure he was okay (mentally and physically). He loved to see the therapy dogs and other animals which would make personal visits to his room.
Most of these reviews are focused on the exceptional care given to the residents (rightly so), but I feel I must mention the support given to the families. Kingland gave us extra quality time we wouldn't of had with a cherished family member. They also have provided support after his passing to the family.
I will continue to recommend the home to anyone and everyone. The family are very grateful to the whole team.
Thank you for taking the time and leaving such a lovely review for the team at Kingland House.
Whenever I visit my mum I am aware of how relaxed and comfortable she is. All staff are friendly, greeting visitors with genuine smiles. I am informed of any health changes promptly. Very happy with Mum's care here.
Thank you for taking the time to review Kingland House, the team take pride in their level of care for our resident's.
Overall, I'm incredibly grateful for the kindness, patience, and dedication shown by the whole team.
Thank you for taking the time to review Kingland House, thank you for your lovely comments, the team pride themselves on the care they provide.
Taken in the round my sister is very happy with the care she receives and with the staff who provide it at every level. She feels that the choice of room is the right one for her. She has some limitations on her food preferences but appreciates the efforts made to meet those. She has mixed views on aspects of the activities and entertainment; subject of course to her personal taste. She is nonetheless very impressed with the principal member of staff leading on that. I would add that we consider the staff perform a very challenging role mostly with great care and sensitivity and should be commended.
Thank you for taking the time to review Kingland House, it's appreciated.
When it became too much for mum to manage at home and needed to move into care, we looked around several care homes which all seemed okay until we looked at Kingland house. A bit like buying a house, you instantly get a good feeling when you find the right one. The staff were all so welcoming and helpful, especially Maxine. Mum settled in so much better and quicker than we expected. She has a routine and there is always something going on to keep everyone entertained from singers to activities. I would certainly recommend Kingland house to anyone needing a caring friendly home that will allow them to enjoy being themselves.
Thank you for taking the time to review Kingland House and your lovely comments.
The home is always clean and tidy.
My Fathers welfare has always been a high priority.
I can not thank them enough, for all they do.
Thank you for taking the time to review Kingland House, your lovely comments are very appreciated.
Mum has always been very happy at Kingland House. She initially went for respite care and after 10 days never wanted to go home and be alone again. She likes to sit in the lounge during the day with other residents. They often have singers or chair exercises. They also have regular visits from a specially trained dog. The staff organise various games too which keeps Mum well entertained. Knowing she's well catered for and happy makes me happy.
Thank you for your review, we like to provide our residents with different activities that they may not otherwise experience, our activities team review this with the residents and listen to their ideas and what they would like.
Since her arrival in January, 2023 my wife has settled in very well at Kingland House and gets on well with the staff. Her aphasia means that she has difficulty in expressing her wishes, but overall she gets by with the help of the staff. I find the staff and management helpful and amenable to suggestions.
Thank you for your review, we encourage suggestions from families to ensure we know all we can about our residents to ensure their needs are met to a high standard.
Thank you for the continued care and attention you give to my wife.I am pleased that she is a resident in Kingland where all the lovely staff are kind and caring. Thank you for looking after her through her good and sometimes not so good moments.
Thank you for your review, it is our pleasure to care for your loved one.
Efficient and caring with excellent communication to family. Good range of activities and efforts made to provide individualised care in the context of a large care home. Great location next to Poole park and a lovely garden which residents can freely use. Special thanks to Maxine.
Thank you for your review, the team at Kingland House pride themselves on the care and respect they show our residents and families.
Previous issues with personal care have been dealt with kindly resulting in a improvement in general health.
I am impressed with how staff deal with any likes and dislikes.
Options are always carefully and clearly explained when an action or choice is required.
The entertainment programme is varied and includes exercises.
This general environment has encouraged interaction which had previously been missing.
We are always advised of any issues which may arise.
All staff I have met and spoken to are open, helpful and caring.
Thank you for your lovely review, we pride ourselves on meeting all aspects of our residents' wellbeing.
When I moved my wife into Kingland House I had various problems with her. This made for a 'messy' transition from my point. It was not made clear enough, to me, that I should have left her there, and not return for a few days. Had I fully understood I would have tried to comply, but realistically it still would have been a problem.
The staff have been excellent, and I am certain that my wife will settle down soon, but I feel that I may have inadvertently caused a problem for them. For this, I apologise.
Thank you for your review, we are here to support our residents' and their families from moving in and onwards throughout their time with us, our management team are here to discuss any worries you may have.
Kingland continues to offer kind and supportive care. My friend, who I visit, is - so far as can be ascertained - happy in his situation and enjoys the visits of entertainers, especially when animals are involved.
Thank you for taking time to review Kingland House, our residents and visitors enjoy the entertainers specially the variety of animals, we aim to include more as our activities are reviewed.
Kingland House treat my Mum with care. They try and give her a better quality of life. She has dementia however they never seem to give up up on her and they are constantly reviewing her care. I trust the team.
Thank you for taking the time to write a review, the care team at Kingland House pride themselves in ensuring individual needs are met.
My mother has often been left in her room until late morning before being dressed and taken to the lounge. This has left her feeling very isolated and has started to regret her decision to move into the home. Whilst I appreciate there are issues about her toileting requirements I still feel that she needs to be in the lounge earlier in the morning.
She has also made comments that although most of the staff are kind there are some, mostly male, that are not very gentle when attending her needs.
However apart rom the above comments I have always been pleased with the appearance of the home and the entertainment provided although my mother in her elderly state cannot take advantage of what is on offer.
Thank you for your review, i'm disappointed to read the above, i will email to arrange discuss your concerns.
The staff at Kingland house have gone above and beyond to support my 86 year old mother who arrived with quick onset of dementia and bed bound. She was a challenge for the team to meet her high needs but they have shown genuine care and compassion, patience and a willingness to help my mother be as comfortable as possible at this stressful moment and stage of life. Thank you. I am utterly grateful and relieved my mum is there at this point and my father can finally look after himself at home.
Thank you for your review, we are proud of the team at Kingland House who truly care for our residents and their needs, giving their families peace of mind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (1)
- 28 Apr 2026
This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...
- 08 Apr 2026
Residents and their loved ones enjoyed a lovely Easter celebration at Kingland House Residential Home, as the home hosted a fun-filled egg hunt event packed with treats, laughter and time...
- 04 Mar 2026
There’s wonderful news to share at Kingland House in Poole. Kingland House is part of a care group that has been recognised as one of the Top 20 Care Home...
- 29 Aug 2026Organiser: Kingland House Residential Home
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
- 31 Jan 2024Recipient: Buckland Care Ltd
Accreditations
There are no accreditations posted yet for Kingland House Residential Home.
Meet the Team (1)

Tracy is passionate about maintaining high standards in the care environment. This passion drives her to lead the team alongside Maria at Kingland House. As the previous Head of Care at Kingland, Tracy has learnt new qualities and skills that she can use in her role as Registered Manager.
Frequently Asked Questions about Kingland House Residential Home
What types of Care is Kingland House Residential Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kingland House Residential Home have?
There are 44 Single Rooms.
What are the Facilities & Services at Kingland House Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kingland House Residential Home to the centre of Poole?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingland House Residential Home to verify any information. View our terms and conditions. Kingland House Residential Home has an Enhanced Service -more info.