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The Laurels & Pine Lodge

33/37 Foxholes Road, Oakdale, Poole, Dorset BH15 3NA
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Mum was constantly surrounded by people who genuinely cared, with her welfare and happinessNeil C(Son of Resident/Service User)
The Laurels & Pine Lodge, Poole
She loved it there, the staff were warm, caring, professional and became her extended familyPaul J(Son of Resident/Service User)
The Laurels & Pine Lodge, Poole
The Laurels & Pine Lodge, Poole

The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully extended and lovingly restored to provide a safe, appealing and comfortable home. They can confidently say that The Laurels and Pine Lodge is one of the most warm-hearted residential care homes in Poole.

The fully trained, compassionate and caring team...  

Care Provided by The Laurels & Pine Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Residential Dementia CareFrom £1,300From £1,300

Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.

Contact The Laurels & Pine Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claudia Cullen (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (1)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Spaces for on-site parking available

The Laurels & Pine Lodge Reviews (107)

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9.7

The Laurels & Pine Lodge has a Review Score of 9.7 (9.669) out of 10, based on 19 reviews in the last 2 years. Over all time The Laurels & Pine Lodge has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Frances B (Niece of Resident) published on 4 March 2016 Submitted via Postal Card
Overall Experience

My uncle spent the last few years of his life at The Laurels and was very well looked after. The staff were very caring. When my uncle arrived at The Laurels he was very underweight but within a matter of months he gained weight and looked much healthier and happier. It was a comfort to me that my uncle was in such capable hands.

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Review from Alwin (Bill) M (Resident / Service User) published on 23 February 2016 Submitted via Postal Card
Overall Experience

I enjoy living at The Laurels and the care I receive is very good. All the staff are very kind and considerate. The food is excellent. I wouldn't want to live anywhere else. I enjoy the entertainment. I am very comfortable here.

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Review from Lorna C (Friend of Resident) published on 23 February 2016 Submitted via Postal Card
Overall Experience

Very clean - NO SMELLS. friendly staff - residents well cared for.

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Review from Estelle S (Friend of Resident) published on 22 February 2016 Submitted via Postal Card
Overall Experience

Very clean no smells. Friendly staff, residents well cared for.

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Review from Jean P (Resident / Service User) published on 16 February 2016 Submitted via Postal Card
Overall Experience

I have lived here since September. It suits me, its comfortable and clean. The staff are really lovely and friendly and helpful.

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Review from Julie A (Granddaughter of Resident) published on 12 February 2016 Submitted via Postal Card
Overall Experience

All the staff are all very caring and lovely. I have no concerns over the care my granddad is receiving. They always make sure he is ok and if having a bad day will go out of their way to help him feel better. Just want to say 'Thank You' to all the staff for making us all feel so welcome.

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Review from Sue R (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

Lovely homely care home with happy dedicated carers who encourage my mum and help her with music therapy crafts, dance, singsongs, outings and helping mum live with dementia. I would recommend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 July 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for The Laurels & Pine Lodge.

Meet the Team (2)

Claudia Cullen
Claudia CullenJob Title:Deputy ManagerJoined: 2015

As Home Manager at The Laurels and Pine Lodge Residential Home, I am proud of the journey I have taken, and I feel deeply privileged to work with such a dedicated team and wonderful residents.

I began my career here as a carer and over the years, through determination and a passion for the care industry, I was fortunate enough to progress through the roles from Senior Carer all the way to Home Manager.

I love what I do and feel privileged to make a difference in our residents' lives. Person-centred care is central to my approach, ensuring every resident is treated with respect, compassion, and dignity. It's not just about providing care; it's about building meaningful relationships and ensuring that each resident feels like a valued part of our family here at The Laurels and Pine Lodge.

I am grateful for the opportunity to lead a team of dedicated professionals and to continue providing the highest standard of care for our residents. Every day is a chance to learn, grow, and make a positive impact, which makes this job so special to me.

Tina MacNewman
Tina MacNewmanJob Title:Deputy ManagerJoined: 2018

I have worked at The Laurels and Pine Lodge for ten years now, starting my career with Hartford Care back in 2013 as a Care Assistant, becoming a Senior Care Assistant in 2017 and now being promoted to Deputy Manager.

I love working here, we have a fabulous, supportive team at The Laurels and Pine Lodge, and I love being able to give the residents and their families the best care possible and uphold the company values of care, comfort and companionship.

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