Burnworthy House

South Street, South Petherton TA13 5AD

Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.

Group: Somerset Care

Person in charge: Jackie Howells (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 37

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £615 – £855 (These prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Burnworthy House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Burnworthy House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.677 for Burnworthy House is calculated as follows: ( (132 Excellents x 5) + (58 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 192 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 10 Reviews ÷ 7.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Burnworthy House has a Review Score of 9.7 (9.677) from 16 Reviews


Average Ratings

  • Excellent
    14
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Burnworthy House?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Burnworthy House

  • Daughter of Resident/Service User
    8
  • Daughter-in-law of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

I have been extremely happy with every aspect of Burnworthy care home. The staff have been excellent. I have had every confidence that the care my mother has been receiving since becoming a resident in November 2016. She has settled very well and enjoys the activities and seems to be very happy, which means I don't worry about her. It's all good.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.9 out of 5

We moved my father down from the Midlands and worried that he would settle but from the first 5 minutes, he was made to feel very welcome by all the staff and other residents.
There is plenty going on all the time and there is a lovely warm feeling to the home.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   5 out of 5

All the staff have been very helpful and caring. The food is excellent. I have slept very well.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.5 out of 5

My aunt has been at Burnworthy House for close on two years and so I have been to the home on 15-20 occasions. For something like 20 years she lived in her own home in South Petherton.
Burnworthy House is the opposite of a facility set in gardens somewhere idyllic it is completely integrated into the fabric of the village and my aunt thus enjoys the company of all her old friends. I went down to see her on Christmas day expecting the home to be perhaps lightly staffed. I felt like I was at a party. The warmth and care were as evident as ever. Well done to all the staff.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.6 out of 5

Dad has been a resident for 18 months and he is extremely happy and contented with his environment. Staff know him really well and are able to chat about personal experiences in his life as they have taken the time to get to know him. Staff show exceptional levels of care, commitment and kindness. They are totally professional and treat residents in a dignified and respectful way. Daily activities are organised and offered to keep residents engaged and active. The staff always greet visitors and make them feel most welcome. Nothing is too much trouble. Communications and contact with staff are excellent, prompt and informative. It is very reassuring and comforting to know that dad is being looked after so well.
Thank you to all the staff at Burnworthy House

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   5 out of 5

We chose Burnworthy House for mum not only because of its proximity but that we had never heard of anything bad said about it. On out initial, unannounced visit, we were greeted by a smiling member of staff who showed us around. They were very welcoming, understanding and afforded as much time as we required.

Since mum has moved in she has received outstanding care- nothing is too much trouble. Support for the family is also sympathetic and appropriate - it is not an easy time when such decisions have to be made.

Mum is content and very fond of her carers and she particularly likes the music and entertainment.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.8 out of 5

A delightful atmosphere always great care when needed and helpful care at all times.

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Average Rating:   4 out of 5

Burnworthy greets you with a warm and happy atmosphere. My mum arrived in a confused that the happy, stimulating environment contributes to her living three months longer than expected. She enjoyed the company and there was always lots of music that she was invited to share in.

When mum's life began to slip away, she was treated with such kindness, as was I and my family.

I think Burnworthy and its staff have the right attitude and should be used as an example of how our elderly should be treated. I have only praise and appreciation.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.9 out of 5

This home has the happiest atmosphere! Staff are (without exception) caring, helpful and kind to all residents and relatives! No query or worry is too small to be dealt with - management is involved with residents and always available to relatives. Activities are provided several days a week - not many homes have Alpacas visiting! Rooms are small but residents are encouraged to socialise and own belongings can be used to add homely touches. This home is quite amazing (especially with Xmas decorations up now!) and I can't speak highly enough about it!

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.5 out of 5

As a healthcare provider form Camada, who works in supportive housing and retirement home settings, I felt immediately at home in Burnworthy. The Burnworthy staff made me feel part of the team and included me in the "Rock and Roll" event. Thank you. Well done Burnworthy.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a Burnworthy resident for a couple of years now.
My first time visiting Burnworthy from Canada was today for the 'Rock and Roll' event. Music from the 1920's was danced to, sung to and even quizzed about.
Staff were marvellous with their encouragement of residents to re-live their youth.
Family and staff together danced with the residents. My wife, mother and I enjoyed it all very much.
Well done Burnworthy!

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.8 out of 5

It's like a mini hotel, where all the staff are polite and friendly. Meal times are a treat, beautifully set tables, classic British 'tea time', sandwiches, homemade cakes - all served correctly. My dad loves it there, one reason, they are 'animal-friendly', Dad loves the dog who is there often. Everyone treats my dad in a very professional and caring way. I can go back to France knowing my Dad has excellent company and care. As a qualified RGN, we are quite often difficult to please when it comes to caring for our families, but I highly recommend Burnworthy House.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.6 out of 5

My mother-in-law has been at Burnworthy House for a month now. The cheerful, professional, compassionate staff have meant she settled in very quickly. She is stimulated and now has the company she needed. In this short time her regular diet, medication and exercise have led to an improvement in her physical well-being which is almost miraculous. I would highly recommend this care home to friends and family.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.8 out of 5

Burnworthy House has such a warm and welcoming atmosphere. It is really like a 'home from home'. The whole place is beautifully clean and the care taken to promote the dining area as a bright and modern space with cloth tablecloths and flowers is outstanding. The staff are understandingly helpful to visitors and treat the ladies and gentlemen who live at the home with great care, respect and kindness.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.6 out of 5

My mum was admitted to Burnworthy in October 2015 and received excellent care from then until her passing this month June 16. She was gently encouraged to go to activities, and she enjoyed knitting and music. The staff were very kind and during her last illness I could not fault them. They made me feel very welcome when I stayed a couple of nights and nothing was too much trouble. My two daughters also stayed, and they would agree with me that the care and support is excellent. Thank you to the Manager and all your team. I would recommend your home to anyone.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.5 out of 5

Mum very apprehensive initially, however settled well. Thought staff very kind and happy. She certainly enjoyed the food. There were varied activities to join in with. She was able to have her hair done. She would be pleased to stay at Burnworthy again. Only we thought she would be able to shower every day which she doe at home. I do not think this was the case at Burnworthy on this occasion.

How likely would you be to recommend Burnworthy House? Extremely Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 17 May 2018

Large downstairs room bright and airy over looking beautiful gardens decorated to a high standard

Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Somerset Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

Christmas Carols at Burnworthy House

Likes: 18 Views: 1208

Posted: 22 Dec 2016

There are no performances entered yet by Professional Entertainers