Burnworthy House

South Street, South Petherton TA13 5AD
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9.9 106 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alison Tiltman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (37)
  • Single Rooms with Ensuite Wet Room (2)

Burnworthy House Reviews (106)

9.9

Burnworthy House has a Review Score of 9.9 (9.945) out of 10, based on 17 reviews in the last 2 years.
Over all time Burnworthy House has 106 reviews.

Overall Experience
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Date Published
  • 106
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Reviewer Connection to Burnworthy House
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Total of 106, showing 21-40
Review from T G (Son of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, who make time to speak with me when I visit to explain how my relative's care is going. They also show me examples of the activities they undertake with my relative and I feel this enhances my relatives' life under their care, greatly. In summary, a very well-managed home with a professional,
caring team.
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Review from Julia R (Daughter of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems to like living at Burnworthy and the staff seem to have time to spend with her, especially when she gets anxious!
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Review from S W (Daughter-in-law of Resident) published on 19 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy has been home for my mother-in-law for 2.5 years. Always a pleasure to visit my mother-in-law and the home staff and management are always caring, kind, polite and professional - but with intuitive know-how and a real understanding of my mother-in-law's needs. Thank you.
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Review from Ruth T (Resident) assisted by family/friend published on 27 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A delightful home, that aims to be right for each person.
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Review from Paula H (Daughter of Resident) published on 4 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is loving her new home. The staff are friendly and helpful. Lots of activities. Nice, clean room and facilities.
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Review from Sally W (Sister of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family cannot praise Burnworthy enough. Excellent care, caring for all my sister's needs. Above the remit. If only all care homes were so good.
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Review from P H (Resident) assisted by family/friend published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy House has a friendly and welcoming atmosphere. The staff are caring and work hard to make sure everyone is happy and properly looked after.
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Review from Eric S (Friend of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been a resident for eight years and is content and well looked after. I visit him every week and have always found the staff, friendly and efficient. The residents always appear happy and their needs attended to.
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Review from Martin D (Son-in-law of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is a resident. The care she receives is second to none. The staff go above and beyond. I would recommend Burnworthy to anyone looking for a care home. Thank you to all the staff.
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Review from R H (Granddaughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has only been here a short while, but we can see an improvement in her mood and care already. We were shown her room and any questions we had were answered by the lovely staff. Moving was easy and the staff made her feel safe and cared for, as she's very anxious from dementia. There's
plentiful activities every day, which my grandma loves and the staff print the schedule for every resident's room. Food is never complained about and the staff are always working hard. In fact, they are always around and sometimes you don't even have to ask for something! They're so friendly, helpful and wanting to help. Visiting is simple. Safety and happiness come first and the rooms are perfect.
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Review from Lynda A (Friend of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before my lady moved into this home I supported her twice weekly in her own home, since moving in 2 years ago I have taken her out for coffee and cake regularly. Can honestly say the staff have made me feel welcome, informed me of new covid policies and kept me well informed on the health and mindset
of my lady. She always appears as she did at home and the home presents as well kept, homely and the food appealing and varied. This experience has changed my preconceived ideas of how well she would have “fitted in” she has made it her home and that’s been down to the care, support and kindness of the whole team. Just a huge thank you for all the hard work which I know my lady will have needed and you have all wonderfully given.
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Review from K D (Grandson of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent friendly staff. Always helpful and stick to covid rules, to keep everyone safe.
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Review from K E (Granddaughter of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always plenty going on. My nan does have a small room but always clean. The staff are always polite and friendly.
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Review from Catherine S (Granddaughter of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has recently moved into Burnworthy. She was reluctant to give up her home but everyone has been so welcoming and kind. She instantly feels at home. As a family, when we visit, we are also made to feel very welcome. The staff genuinely seem to care and go that extra mile.
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Review from Elizabeth H (Friend of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful. My friend is very happy with the food and the care.
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Review from Karen G (Daughter of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled in so well. Her room is bright and welcoming. The staff are all friendly and professional. My family all feel Mum is being cared for and is safe. The home is very clean and safe.
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Review from Julie L (Daughter of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is being well looked after by all the staff, who are always friendly and very caring. On walking into the home, you feel like it is a home and not a hospital, as other care homes can feel like. It is bright and cheerful and I am so pleased my mum is there.
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Review from Carol D (Daughter of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so helpful, friendly, nothing is ever too much trouble. My mum is so well looked after. So grateful we got her here, home from home. Came up when she got there. Always clean and tidy, Mum is, although I know she says she wants to go home, that's where she was with her parents. Just like
to say thanks, everyone!
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Review from S I (Daughter of Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a friendly, caring atmosphere in the home. When the home was closed due to covid, it was great that residents could still see their families in the pod. I know from personal experience, not all care homes made this possible. The garden and front of the home look colourful thanks to the efforts
of the staff. The front paved area is ideal for sitting on to catch the morning sun and people watch.
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Review from L C (Daughter of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the majority of carers when I've visited or phoned they have been courteous, friendly and efficient. I feel secure in the knowledge that mum is being well treated and cared for.
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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for Burnworthy House is calculated as follows: ( (190 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.

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