Burnworthy House

South Street, South Petherton TA13 5AD
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9.9 106 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alison Tiltman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (37)
  • Single Rooms with Ensuite Wet Room (2)

Burnworthy House Reviews (106)

9.9

Burnworthy House has a Review Score of 9.9 (9.945) out of 10, based on 17 reviews in the last 2 years.
Over all time Burnworthy House has 106 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Burnworthy House
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Total of 106, showing 61-80
Review from Mary S (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Burnworthy House is a happy, positive and cheerful care home and I am very satisfied with the care my mother receives. I have found the staff welcoming, friendly, compassionate, concerned and efficient and I am continually impressed by the way they look after my mother.
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Review from Richard S (Son of Resident) published on 29 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Burnworthy House for nearly two years. I have found the care home to be excellent. Very caring and professional staff, very well run. The food is excellent and the atmosphere is very homely, warm and comfortable. The last year has been exceptionally difficult and Burnworthy have
managed it extremely well keeping the virus out. Ten out of ten!
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Review from Sue B (Daughter of Resident) published on 23 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always welcomed by staff who are happy to find time to be polite and cheerful regardless of how busy they are.
Mum is happy and very well looked after. There is a cheerful and friendly rapport between Mum and the staff.
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Review from Gill H (Daughter of Resident) published on 13 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mums 97th birthday on the 4th May 2020 and because of the Covid-19 lockdown restrictions we were unable to visit her.
Naturally, as a family, we were all concerned she wouldn't be able to celebrate and enjoy her birthday,
We did not have to worry as all the staff and residents made her birthday
a really special occasion they even made her a cake.
As a family we can’t thank you enough for all your kindness and help, you really have made it a home from home for her,
We have all commented how happy she is and that’s all down to you the staff,
from the bottom of our hearts, we think it’s fantastic what you are doing for her.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank you for taking the time to leave a review for Burnworthy House, your lovely comments are really appreciated.

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Review from I C (Resident) assisted by family/friend published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and friendly.
They look after me very well.
The food is very good.
We have a wonderful programme of activities.
I like the garden and the dag!
It's nice that they allow residents to have small pets.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank you for taking the time to review Burnworthy House, we really appreciate your lovely comments.

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Review from L C (Daughter of Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy House is like a family home. The atmosphere is warm, friendly and very caring. The staff are always friendly, welcoming and always have the best interests of the residents at the heart of all their actions. They care for them and love them. My mum could not be in a better place.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank you for taking the time to review Burnworthy House, we really appreciate your lovely comments.

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Review from F M (Daughter of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy House is very professionally run. My mother was treated with dignity and kindness. The staff was absolutely delightful. The activities were thoughtful and fun. My mother felt very much at home.
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Review from Maggie P (Power of Attorney of Resident) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Burnworthy is a lovely care home in a central location of South Petherton, with a beautiful garden which is ideal for the elderly who are unable to go on visits. It gets the residents to have fresh air and being with nature, where they can hear the birds sing and enjoy the flowers etc. The activities
in the home are excellent and there is a variety of events and lots of interaction with the residents, which is very stimulating for them.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.

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Review from Malcolm B (Son of Resident) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived in November 2019 and since this time she has been helped to adapt to her new home. I have been impressed by the attention to detail and the friendliness of all the staff. We are lucky to have found such a well managed home. Also, she loves the food and is now free of all medication
at the age of 90.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments. I'm pleased to hear that your mother has settled in so well.

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Review from D G (Nephew of Resident) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has a very cheerful atmosphere. The staff is all polite and respectful to visitors and residents alike. My relative seems to be well-cared for and is always clean and tidy. He seems to enjoy his life much better these days.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.

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Review from A R (Daughter of Resident) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy was recommended to me by a friend whose mother came to live here a while ago. I was very impressed from my first visit and Mum was happy to come and see how she liked it here. I am happy to say that she has stayed on and is settling well and getting excellent care from lovely staff. We made
the right choice.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments. I'm pleased to hear that your mother has settled in well.

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Review from S S (Daughter of Resident) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I have visited my father, I find Burnworthy a very friendly place, with lovely staff who are more than helpful.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.

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Review from John S (Resident) assisted by family/friend published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like the friendly staff here. The meals are very good. I like the men's club where we play dominoes.
Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.

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Review from Alan D (Son of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visited my mother I found Burnworthy House to be very clean. All the staff were very professional and friendly. I joined in with one of the activities and the staff member was very enthusiastic for the whole time. My mother said the food was always good.
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Review from Patrick H (Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a comfortable room where I can play my classical CDs and read undisturbed.
The staff here have taken care of me very well - always polite and friendly.
I always feel very 'at home'.
There is always a good variety of excellent food available.
I am sure 2019 will be an equally happy experience.
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Review from D H (Grandson of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice room, friendly staff.
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Review from B E (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Burnworthy House to anyone needing care, support and assistance. I visit every day and have always left with peace of mind that my dear friend is in the best place. The staff are wonderful, caring and compassionate about their residents. The food I am told is beyond expectations. The
house is spotlessly clean and the Activities Manager does a fantastic job, always smiling and encouraging residents to join in with a full calendar of activities. A first class care home in every way.
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Review from A W (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very warm and friendly home. The staff are very kind. The place is extremely clean and always looks lovely.
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Review from Michael H (Son-in-law of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On each visit, I am pleasantly surprised by the degree of care and support offered by the staff at Burnworthy House. Most recently we celebrated a 95th Birthday with tea, cake, candles, banners and a lovely selection of carefully chosen pictures. Thank you so much for your kindness and compassion.
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Review from Andy L (Grandson of Resident) published on 27 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first visit to Burnworthy to see my Nan and Grandad, who have just taken up residency and I found it very welcoming. All of the staff I met, were warm and friendly towards myself and my grandparents, and know they are in safe and capable hands. Thank you.
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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for Burnworthy House is calculated as follows: ( (190 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.

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