Burnworthy House

South Street, South Petherton TA13 5AD
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9.9 106 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alison Tiltman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (37)
  • Single Rooms with Ensuite Wet Room (2)

Burnworthy House Reviews (106)

9.9

Burnworthy House has a Review Score of 9.9 (9.945) out of 10, based on 17 reviews in the last 2 years.
Over all time Burnworthy House has 106 reviews.

Overall Experience
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Date Published
  • 106
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Reviewer Connection to Burnworthy House
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Total of 106, showing 81-100
Review from George C (Son of Resident) published on 27 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parent has been a resident for over a year. The staff are always around, caring and helpful. They know the resident's personal likes and dislikes and try to ensure they are happy and well looked after at all times. There is a large garden with seating under trees and undercover (bandstand) where
residents and family can sit comfortably outside and walk the grounds safely. Meals are good and I often stay to have lunch with the residents. Rooms are warm and light and everywhere is well decorated and inviting. There are often activities which the residents are encouraged to take part in. I would be happy to recommend Burnworthy House and it's staff.
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Review from J H (Friend of Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff, so kind and helpful a really good place.


Thank you.

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Review from J (Daughter of Resident) published on 20 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and transition to her new home. Dad can visit. We are all always welcomed and Mum thrives here. Thanks to all concerned.
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Review from S C (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Burnworthy House are amazing. Everyone is cheerful they really get to know the residents and their families. Whenever I ask questions, they know who I am and are able to update me on anything and everything it does not matter which member of the team I speak with. The residents are treated
with the utmost respect and staff really care, going over and above to ensure residents are healthy, happy, stimulated and helped to enjoy and continue their interests. It is a beautiful home, light, airy, friendly and community focussed with a superb garden and home cooked food. Mum is really happy. Thank you all.
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Review from James H (Grandson of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was particularly impressed by the activities coordinators attitude towards the activities. She is clearly passionate about what she does and have the ability to bring a smile to every face.
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Review from Rosemary B (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy House what a wonderful, clean and friendly care home. The staff are all very helpful and kind to my mother although busy still find the time to talk and have conversations with her which is very important.
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Review from Avril C (Daughter of Resident) published on 25 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother, when asked, has never any complaints on any aspect of Burnworthy House. Although she is in the early stages of dementia she is still very aware of the right way from wrong. I visit regularly and see for myself what a great home it is in every way.
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Review from V C (Friend of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We came to visit an old friend on a beautiful day and were made very welcome. We were shown around by our friend. Everyone spoke to us. The grounds are super.


Keep up the good work. You are very open and transparent.

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Review from Margery A (Sister of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care received excellent. Staff always there and very kind and considerate. Every whim looked into. Absolutely marvellous.
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Review from K B (Son of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy living at Burnworthy. She enjoys the plentiful activities and has made friends. The staff are always friendly and welcome visitors. They keep us up to date, with how Mum is and show us photos of activities she has participated in. The rooms are always clean and the lovely big garden
is a plus. I cannot fault the care she is being given and appreciates all the work the staff do to make Mum feel at home.
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Review from Charles B (Son-in-law of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The best thing I can say about Burnworthy is that the staff are caring, without being careless and give the impression that this is a family home. Plus, the most important thing is that my mother in law likes it here.
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Review from Penny B (Daughter of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Burnworthy House is a bright, cheerful place to be. The staff are always friendly and they have created a nice friendly atmosphere. Mum is very happy and regards the staff and residents with fondness. If I had to stay in a care home I would be more than happy to be at Burnworthy.
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Review from G M (Son of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my father down from the Midlands and worried that he would settle but from the first 5 minutes, he was made to feel very welcome by all the staff and other residents.
There is plenty going on all the time and there is a lovely warm feeling to the home.
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Review from Jane R (Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been very helpful and caring. The food is excellent. I have slept very well.
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Review from Ian M (Nephew of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been at Burnworthy House for close on two years and so I have been to the home on 15-20 occasions. For something like 20 years she lived in her own home in South Petherton.
Burnworthy House is the opposite of a facility set in gardens somewhere idyllic it is completely integrated into the
fabric of the village and my aunt thus enjoys the company of all her old friends. I went down to see her on Christmas day expecting the home to be perhaps lightly staffed. I felt like I was at a party. The warmth and care were as evident as ever. Well done to all the staff.
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Review from Jennifer G (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident for 18 months and he is extremely happy and contented with his environment. Staff know him really well and are able to chat about personal experiences in his life as they have taken the time to get to know him. Staff show exceptional levels of care, commitment and kindness. They
are totally professional and treat residents in a dignified and respectful way. Daily activities are organised and offered to keep residents engaged and active. The staff always greet visitors and make them feel most welcome. Nothing is too much trouble. Communications and contact with staff are excellent, prompt and informative. It is very reassuring and comforting to know that dad is being looked after so well.
Thank you to all the staff at Burnworthy House
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Review from Louise L (Daughter of Resident) published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Burnworthy House for mum not only because of its proximity but that we had never heard of anything bad said about it. On out initial, unannounced visit, we were greeted by a smiling member of staff who showed us around. They were very welcoming, understanding and afforded as much time as we
required.


Since mum has moved in she has received outstanding care- nothing is too much trouble. Support for the family is also sympathetic and appropriate - it is not an easy time when such decisions have to be made.


Mum is content and very fond of her carers and she particularly likes the music and entertainment.

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Review from Carolyn P (Daughter of Resident) published on 11 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy greets you with a warm and happy atmosphere. My mum arrived in a confused that the happy, stimulating environment contributes to her living three months longer than expected. She enjoyed the company and there was always lots of music that she was invited to share in.


When mum's life began

to slip away, she was treated with such kindness, as was I and my family.


I think Burnworthy and its staff have the right attitude and should be used as an example of how our elderly should be treated. I have only praise and appreciation.

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Review from Sue F (Niece of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has the happiest atmosphere! Staff are (without exception) caring, helpful and kind to all residents and relatives! No query or worry is too small to be dealt with - management is involved with residents and always available to relatives. Activities are provided several days a week - not many
homes have Alpacas visiting! Rooms are small but residents are encouraged to socialise and own belongings can be used to add homely touches. This home is quite amazing (especially with Xmas decorations up now!) and I can't speak highly enough about it!
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Review from Patrizia M (Daughter-in-law of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a healthcare provider form Camada, who works in supportive housing and retirement home settings, I felt immediately at home in Burnworthy. The Burnworthy staff made me feel part of the team and included me in the "Rock and Roll" event. Thank you. Well done Burnworthy.
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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for Burnworthy House is calculated as follows: ( (190 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.

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