Burnworthy House

South Street, South Petherton TA13 5AD
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9.9 113 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.

Care Provided by Burnworthy House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements.

Contact Burnworthy House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Burnworthy House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alison Tiltman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (37)
  • Single Rooms with Ensuite Wet Room (2)
9.9

Burnworthy House has a Review Score of 9.9 (9.882) out of 10, based on 20 reviews in the last 2 years.
Over all time Burnworthy House has 113 reviews.

Overall Experience
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Date Published
  • 113
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Reviewer Connection to Burnworthy House
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Total of 113, showing 81-100
Review from Alan D (Son of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visited my mother I found Burnworthy House to be very clean. All the staff were very professional and friendly. I joined in with one of the activities and the staff member was very enthusiastic for the whole time. My mother said the food was always good.
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Review from Patrick H (Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a comfortable room where I can play my classical CDs and read undisturbed.
The staff here have taken care of me very well - always polite and friendly.
I always feel very 'at home'.
There is always a good variety of excellent food available.
I am sure 2019 will be an equally happy experience.
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Review from D H (Grandson of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice room, friendly staff.
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Review from B E (Friend of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Burnworthy House to anyone needing care, support and assistance. I visit every day and have always left with peace of mind that my dear friend is in the best place. The staff are wonderful, caring and compassionate about their residents. The food I am told is beyond expectations. The
house is spotlessly clean and the Activities Manager does a fantastic job, always smiling and encouraging residents to join in with a full calendar of activities. A first class care home in every way.
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Review from A W (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very warm and friendly home. The staff are very kind. The place is extremely clean and always looks lovely.
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Review from Michael H (Son-in-law of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On each visit, I am pleasantly surprised by the degree of care and support offered by the staff at Burnworthy House. Most recently we celebrated a 95th Birthday with tea, cake, candles, banners and a lovely selection of carefully chosen pictures. Thank you so much for your kindness and compassion.
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Review from Andy L (Grandson of Resident) published on 27 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first visit to Burnworthy to see my Nan and Grandad, who have just taken up residency and I found it very welcoming. All of the staff I met, were warm and friendly towards myself and my grandparents, and know they are in safe and capable hands. Thank you.
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Review from George C (Son of Resident) published on 27 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parent has been a resident for over a year. The staff are always around, caring and helpful. They know the resident's personal likes and dislikes and try to ensure they are happy and well looked after at all times. There is a large garden with seating under trees and undercover (bandstand) where
residents and family can sit comfortably outside and walk the grounds safely. Meals are good and I often stay to have lunch with the residents. Rooms are warm and light and everywhere is well decorated and inviting. There are often activities which the residents are encouraged to take part in. I would be happy to recommend Burnworthy House and it's staff.
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Review from Anne P (Daughter-in-law of Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the ladies were happy and being looked after very well, all the staff were lovely and caring, giving them treats like ice cream as it was very hot.
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Review from J (Daughter of Resident) published on 20 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and transition to her new home. Dad can visit. We are all always welcomed and Mum thrives here. Thanks to all concerned.
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Review from S C (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Burnworthy House are amazing. Everyone is cheerful they really get to know the residents and their families. Whenever I ask questions, they know who I am and are able to update me on anything and everything it does not matter which member of the team I speak with. The residents are treated
with the utmost respect and staff really care, going over and above to ensure residents are healthy, happy, stimulated and helped to enjoy and continue their interests. It is a beautiful home, light, airy, friendly and community focussed with a superb garden and home cooked food. Mum is really happy. Thank you all.
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Review from James H (Grandson of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was particularly impressed by the activities coordinators attitude towards the activities. She is clearly passionate about what she does and have the ability to bring a smile to every face.
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Review from Rosemary B (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burnworthy House what a wonderful, clean and friendly care home. The staff are all very helpful and kind to my mother although busy still find the time to talk and have conversations with her which is very important.
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Review from Avril C (Daughter of Resident) published on 25 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother, when asked, has never any complaints on any aspect of Burnworthy House. Although she is in the early stages of dementia she is still very aware of the right way from wrong. I visit regularly and see for myself what a great home it is in every way.
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Review from V C (Friend of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We came to visit an old friend on a beautiful day and were made very welcome. We were shown around by our friend. Everyone spoke to us. The grounds are super.


Keep up the good work. You are very open and transparent.

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Review from Margery A (Sister of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care received excellent. Staff always there and very kind and considerate. Every whim looked into. Absolutely marvellous.
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Review from K B (Son of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy living at Burnworthy. She enjoys the plentiful activities and has made friends. The staff are always friendly and welcome visitors. They keep us up to date, with how Mum is and show us photos of activities she has participated in. The rooms are always clean and the lovely big garden
is a plus. I cannot fault the care she is being given and appreciates all the work the staff do to make Mum feel at home.
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Review from Charles B (Son-in-law of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The best thing I can say about Burnworthy is that the staff are caring, without being careless and give the impression that this is a family home. Plus, the most important thing is that my mother in law likes it here.
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Review from Penny B (Daughter of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Burnworthy House is a bright, cheerful place to be. The staff are always friendly and they have created a nice friendly atmosphere. Mum is very happy and regards the staff and residents with fondness. If I had to stay in a care home I would be more than happy to be at Burnworthy.
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Review from G M (Son of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my father down from the Midlands and worried that he would settle but from the first 5 minutes, he was made to feel very welcome by all the staff and other residents.
There is plenty going on all the time and there is a lovely warm feeling to the home.
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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Burnworthy House is calculated as follows: ( (213 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 238 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.

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