Grovelands

Thankyou again

My mother was cared for at Grovelands in Yeovil between Nov 24 and June 25. The home itself was immaculate. The food excellent and the staff were absolutely superb and genuinely caring! We could not fault Grovelands in any way.

Mum moved in here in February for respite initially, but then my Dad passed and it is becoming more of a permanent fixture (although I live in Essex, so am hoping to get her with me soon - if I could pick up the whole care home, all the staff and residents to be in Essex, I would). Mum is going to miss this place so much, and so will I. From Day one the manager and all the staff (from managers, senior nurses, the housekeeper, admin staff, each and every carer and the activity ladies), showed how much they really care - Mum has settled in so well, and with me being so far away, it has really helped ease the pressure and worry on me. She loves lots of attention, and this she gets in spades, it's so heartwarming to see when I visit. We've been allowed to personalise her room so that she has all her memories with her, and it makes it feel like home from home. She is in expert hands every day, and I couldn't wish for better. THANK YOU everyone, you're amazing!

I feel I need to write a new review as my mother has been at Grovelands on the residential side for 3 years now and I/we are still as overwhelmingly happy as we were when my mum first went there. This residential home is like home from home. All the staff are exceptional from the management to the carers the domestics the activities lady and admin staff. They all make it the special place it is. My mum has a lovely room which she has personalised and overlooks their gorgeous garden. The whole place is bright and airy but at the same time cosy and the whole place is kept impeccably clean. When I go to visit I almost feel like I'm in a hotel and the atmosphere is always welcoming. I feel so blessed to have the security of knowing my mum is in a place where she is so loved. All the staff genuinely care about their residents and it makes a huge difference. It is so nice to not have to worry about your loved ones because they are in the best hands. WELL DONE GROVELANDS

Mum is very pleased with the wonderful staff who takes care to make her days interesting. She likes all the food and has made a couple of very nice friends living at Grovelands.

My husband suffering from mixed dementia was afforded excellent care whilst in residence. His final days were handled with great kindness, understanding and respect. He settled well and responded well to the support he received. It was extremely comforting to me to see his smiles and reactions. They spoke well of the unseen care he must have been experiencing.

Bright, clean home. All rooms a good size & well equipped. Residents treated with respect and my friend was content with variety of food. Lovely gardens.

Thank you all of you for looking after mum and making her so happy xx

I cannot fault the care of my husband, the kindness and understanding is second to none. The catering to his nutritional needs is excellent. I would also like to thank the staff from top to bottom for their support and kindness to myself.

Choosing a placement for a precious family member is a very challenging and emotional experience, but after visiting 8 care centres as soon I stepped inside Grovelands I just knew it was the place for Mum. I was given such a warm welcome by Reception Staff, introduced to many of the amazing staff there and shown around with such compassion. I knew instantly that it was the perfect place for mum to live!

The activities are varied and popular and our loved one particularly enjoyed the walks and art. In these past 4 years, they have had far more interests and new experiences than we could have ever imagined. We will be eternally grateful.

I would highly recommend and encourage others to become part of the family here at Grovelands.

The activity team are amazing and friendly and encourages residents to become involved. Unfortunately, Mum's health deteriorated and her wish was to stay at the home rather than be admitted to hospital. The end-of-life care she received was exceptional, mum was treated with care and dignity at all times and the family were so very very grateful. I really miss visiting Mum and I also really miss all the staff who welcomed Mum's family into the Grovelands family.

Thank you to all at Grovelands for the exceptional work that you do.

Held a family party for my mother's 95th birthday. The manager and the staff did a brilliant job of setting up the party in the marquee. The chef baked a fantastic birthday cake. Mum had a wonderful time seeing family together in one place for the first time since her 90th birthday. Thank you, Grovelands!

Our thanks go to all the staff at Grovelands for making the last few months of my Mother's life so comfortable and bearable.

From my first contact with Grovelands, I have been very impressed by the staff, by their willingness to stop, welcome and answer my questions as I sought for good, kind, comprehensive care for an elderly lady (96) suffering from dementia. This lady has now been in residence for seven weeks and has settled remarkably well. I am very grateful to the staff for their respect, kindness and care that they have shown. After struggling at home with many aspects of personal care, it is lovely to see this lady so well cared for, enjoying good food and the wide variety of activities available. I am very grateful.

My dad became seriously ill on December 8th at Grovelands. A decision between my family, the home and the paramedic was made in Dad's best interest, to stay at Grovelands. His care during his last 8 days was amazing. The support he and we received was second to none. They kept him comfortable and pain-free and afforded his dignity at all times. We were welcomed into the 'Grovelands' family for which we will always be grateful and hold special memories.

My 93 year old father has been a resident in Grovelands for over a year. Health issues meant that it was no longer safe for him to be allowed to stay in his home. It was a difficult decision for my brother, sister and I, however, I can genuinely say that the decision to place him in Grovelands was the best that we could have made for him. The staff are exceptional and take the time to support my father in so many ways, from assisting with hospital visits to arranging trips out. There are so many activities for him to become involved in should he wish and it is lovely to receive the newsletter with photos of him joining in. Any questions we have are promptly answered by members of staff and the manager makes time to discuss any concerns that we may have. My father has a wonderful room overlooking the garden which he loves, both of which are beautifully maintained. He is quite adamant that he doesn't want to leave the home as he feels happy and safe there.

I am well looked after, well-fed and there is a nice standard of cleanliness, hygiene and good support in the home. The staff are friendly and approachable and check on me frequently, showing care and concern.