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Bemerton Lodge

Christie Miller Road, Salisbury, Wiltshire SP2 7EN
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The ethos is one of care - not working for profit - and this is reflected in everything that they doAlan C(Brother of Resident/Service User)
Bemerton Lodge, Salisbury
Bemerton Lodge, Salisbury
Bemerton Lodge, Salisbury

Bemerton Lodge is registered for fifty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened...  

Care Provided by Bemerton Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,245 - £1,355£1,370 - £1,485
Residential Dementia Care£1,410 - £1,460£1,555 - £1,615
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Bemerton Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rebecca Kilgour (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)

Bemerton Lodge Reviews (100)

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9.7

Bemerton Lodge has a Review Score of 9.7 (9.708) out of 10, based on 34 reviews in the last 2 years. Over all time Bemerton Lodge has 100 reviews.

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Review from Jacqueline B (Daughter of Resident) published on 28 September 2018 Submitted via Website
Overall Experience

Very kind and caring staff, always ready to talk to you when you visit. My father has been out on activities outside the home which he has enjoyed.

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Review from Bev S (Relative of Resident) published on 3 September 2018 Submitted via Website
Overall Experience

Lovely home, lovely staff, always very friendly and welcoming. Residents always seem happy and well cared for

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Review from J P (Daughter of Resident) published on 28 August 2018 Submitted via Postal Card
Overall Experience
My father is so happy, it's like a family.
He's looked after well, likes the food and joins in the activities.
The staff are first class, it's more than just a job to them, my father likes them all.
They treat him and all the residents as if they are their own parents/family.

Very pleased he's in Bemerton Lodge. Good choice.

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Review from Wendy (Resident / Service User) published on 16 August 2018 Submitted via Postal Card
Overall Experience

Lovely home, lovely staff, very caring, always happy to help, I like the food and garden. I love it here.

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Review from Paul S (Friend of Resident) published on 3 August 2018 Submitted via Website
Overall Experience

I come to the home at least once a fortnight to visit my friend. He has lived in the home for a year and always says positive things. All the times I have visited, the carers interact in a good manner with the residents and they are always happy and smiling. The garden is large and there is plenty of room to walk around.

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Review from David (Son of Resident) published on 15 July 2018 Submitted via Website
Overall Experience

My mother moved into Bemerton Lodge recently. When our family visited to look at the home for her the staff could not have been more welcoming. They spent as much time as we needed with us so that we could genuinely get a feel for the home. They were all warm and friendly.

It is clear to us that our mother is happy in the home. The staff create an atmosphere of a lovely home. There is no sense that they are just providing a service. No, they have built genuine relationships with our mother. They have found out how to make and keep her happy. I know that she is in good hands.

Thank you to all the staff who contribute to making Bemerton Lodge such a warm, caring and genuine home.

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Review from Jane K (Daughter of Resident) published on 15 June 2018 Submitted via Website
Overall Experience
From the moment my Mother entered Bemerton Lodge she was treated with love and kindness by all staff from the manager, carers and cleaners. Everyone was friendly and went out of their way to help her settle. Mum has several difficulties relating to her condition of Alzheimer's, and these are all dealt with in an empathetic way to make her feel more comfortable. Nothing is too much trouble for the staff, not just for my Mother, but for all residents.
There is a range of activities carried out on a regular basis including tea/cheese and wine parties, visiting singers, visiting animals, hands-on making cakes, to name a few.
A care home is not measured by the building, but by the dedication of the staff who carry out some difficult tasks.

I would have no hesitation recommending this care home. Thank you all for your care and consideration.

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Review from Karen S (Daughter-in-law of Resident) published on 30 May 2018 Submitted via Postal Card
Overall Experience

All the staff are very friendly, caring and knowledgeable. Nothing is too much trouble. Gardens are great to sit out in and lots of activities put on.

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Review from Diana J (Friend of Resident) published on 15 August 2017 Submitted via Website
Overall Experience
I came to visit my friend in June when it was the National Care Home Open Day, I was delighted to be able to join in the fun at the home. Everyone got involved from the domestic team to the home manager and there was easily 100 people visiting at the time. We had great fun talking to the fire brigade that had been invited.

I visit very often and am always impressed by the high standards of care. My friend has lived there since April and is very happy to be there.

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Review from C J (Friend of Resident) published on 11 April 2017 Submitted via Postal Card
Overall Experience
I found the care home excellent in all aspects.
The staff were one hundred percent and a special mention to one of the carers.

I would highly recommend.

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Review from V P (Resident / Service User) published on 17 March 2017 Submitted via Postal Card
Overall Experience

I quite enjoy the music which is on in the lounge as it varies. Chairs are very comfy. Very friendly and I feel comforted in the home.

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Review from C L T (Granddaughter of Resident) published on 9 March 2017 Submitted via Website
Overall Experience

My gran has just moved into the carehome following a long stay in the hospital, the care staff that showed my family around were clearly so kind and caring and it was obvious to everyone how well cared for and loved the residents were. The manager is an absolute gem, she came and assessed my gran and was able to reassure her at all steps of the process. On the day of the move itself they allocated a specified carer to spend time with my gran and help settle her in, she's been in the home since the beginning of March and is so much happier already.

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Review from Gwendoline H (Resident / Service User) published on 15 February 2017 Submitted via Postal Card
Overall Experience

Lovely, kind staff. Feel loved, good food and a happy place to be.

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Review from Michelle C (Daughter of Resident) published on 9 February 2017 Submitted via Website
Overall Experience
I visit 3 times a week to see my mother who has lived at the home for 3 years. I cannot express enough how happy I am with the care. Everyone from management, auxiliary and care have always been friendly, compassionate and caring towards her, she always tells me how kind everyone is and how much she enjoys being in the home. I attend events held by the home, always impressed with the dedication the manager and her deputy have when it comes to events or outings they arrange, they often do this out of working hours and my mother often comments how this is such a positive experience for her.
Having seen various care homes it is not often that this level of dedication and commitment is witnessed.
As my mother's needs changed the home has always kept me informed of any changes.
Recently I visited when they were taking part in a sensory deprivation challenge, this was just another level of dedication from the management and whole team.

As a family, we all know what great care they give.

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Review from Blanche M (Daughter of Resident) published on 10 January 2017 Submitted via Website
Overall Experience
I am writing to thank you at Bemerton Lodge for the wonderful care provided to my Mother. I was so happy when my mother was placed in your home, as a Community Mental Health Team Nurse I was always so impressed by the ethos held by both the manager and her deputy. They lead a strong team that truly strives to promote excellence in the care provided. I would like to pass on my thanks to the special team of staff that supported my mothers throughout some difficult months.

The times when she was confused, distressed, angry and wanting to leave, she always remarked that the staff were lovely and the food was good.

The staff were so supportive at all times and reassured me with care/ support. I was in the room with her staying 24 hours a day the week prior to her passing, various staff visited and brighten my day. I could hear their caring approaches towards residents, I became aware of how hard they work. I would like to add that every one of the staff were always pleasant and helpful. Thank you so much.

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Review from Simon K (Son of Resident) published on 28 December 2016 Submitted via Website
Overall Experience
I saw at the home the opportunity to complete a review, I feel strongly that as a person who purchases a service from this establishment, I should voice my ratings on the product provided.
I find this service to be top notch, the workers act with integrity and kindness to the highest level. The love and affection they show my mother, despite her ageing years and increased confusion is nothing short of a blessing.

I spent many hours looking at old people's homes and although not as posh and modern as some, this home far outranked them due to the kindness and consideration that is shown by those employed. The residents, my mother included, always seem happy and well kept.

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Review from Mrs S (Resident / Service User) published on 27 September 2016 Submitted via Postal Card
Overall Experience

I enjoyed a lovely trip to the seaside. The staff were lovely. I enjoyed the fish and chip supper. I like my time at this place as we have a giggle. They understand me and treat me as an equal. I think it is a lovely place to be and I would recommend this highly of course.

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Review from Jennifer F (Granddaughter of Resident) published on 3 August 2016 Submitted via Postal Card
Overall Experience

Granny had lived with us for 15 years. She is going to be 100 in March 2017. Bemerton Lodge is a wonderful homely place. The care is second to none. The amount of encouragement, activities and care is unbelievable. The families of the residents are welcomed in as part of the family. They are always friendly and are never too busy to discuss any worries you may have. Rooms and cleanliness a credit to them. They all go beyond their call of duty.

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Review from Mary S (Daughter of Resident) published on 13 April 2016 Submitted via Website
Overall Experience
My relative has been here for a number of years. As a family we have always found the staff to be extremely caring and compassionate. The manager and her deputy are approachable and extremely thoughtful and caring, an ethics the care team resonate. The home is rather old and I was pleased to hear is getting a well deserved refurbishment.
My relative has Dementia and at times can be quite challenging, however this is handled in a professional and understanding manner.

The carer team are a group of outstanding individuals and as a family we are extremely grateful for all they do. The food is simple but taste lovely, it's not fancy but as our relative had gained weight it is obviously nutritious.

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Review from Marion P (Resident / Service User) published on 8 April 2016 Submitted via Postal Card
Overall Experience

Lovely carers and food. Room is clean. I get to live how I want.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 December 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (10)

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Meet the Team (7)

Rebecca Flood
Rebecca FloodJob Title:Home ManagerJoined: 2019

Rebecca joined the trust in November 2019 and has worked in the care sector for over 20 years. Rebecca decided to work in care at school when she helped play schemes for children with learning disabilities. She really enjoyed that experience and after college started working full time with adults. Rebecca has worked in various organisations in numerous roles working her way up to management. Rebecca also worked for a long time at a Learning and Development manager teaching staff how to safely work with people in care.

In Rebecca’s spare time she runs dog training classes and likes to spend time with her own dogs and her family.

Chantelle Stefan
Chantelle StefanJob Title:Deputy Home ManagerJoined: 2014

Chantelle has worked at Bemerton Lodge since 2014 and has recently been promoted to Deputy Manager. Chantelle always encourages our staff and residents to be positive and is a big part of the home's fundraising events. In her spare time, Chantelle enjoys attending music festivals and spending time with friends exploring new places and travelling.

Laurie Coupland
Laurie CouplandJob Title:Administration AssistantJoined: 2021

Laurie joined OSCJT at the beginning of 2021 after 20 years in the hospitality industry. Having been front of house in hotels and dealing with lots of people at events, she’s settled in very well to life at Bemerton Lodge. Laurie is probably the first person you’ll speak to at Bemerton Lodge, and interacting with the residents and their families is her favourite part of the job. Out of work, you’ll find Laurie spending time with her friends and family, walking in the New Forest, or reading a good book.

Leanne Cook
Leanne CookJob Title:Head HousekeeperJoined: 2017

Leanne has worked at Bemerton Lodge since 2017 and has been Head Housekeeper since 2019. Leanne is also our End-of-Life Champion and has spent her time helping with the home’s fundraising, doing an amazing job! Leanne spends her free time socialising with friends and looking after her grandchildren.

Danny Kilgour
Danny KilgourJob Title:ChefJoined: 2023

Danny joined the team in 2023 and enjoys cooking new dishes for our residents. Danny spends time with them and gets their input for new dishes and menus. Danny has spent his career working in restaurants and hotels before moving to Wiltshire and working in hospitals.

In his spare time, Danny enjoys walking his dogs in the New Forest.

Caroline Vince-Lamber
Caroline Vince-LamberJob Title:Activities Co-ordinatorJoined: 2019

Caroline has been at Bemerton Lodge since 2019. Caroline organises the home's activities and encourages our residents to continue taking part in hobbies they enjoy and to try something new. Caroline is also our Accessible Communication champion and finds new ways for everyone to be able to communicate.

When she is not working, Caroline enjoys spending time with her children and walking her family’s dog.

Emma Langford
Emma LangfordJob Title:Care LeaderJoined: 2020

Emma started her career in care by providing support in the community. Emma joined OSJCT in 2020 as a bank staff member. Since then her enthusiasm and dedication have seen her progress and she was recently promoted to Care Leader in summer 2024.

In her spare time, Emma enjoys live music events and spending time with her family, friends and pets.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bemerton Lodge to verify any information. View our terms and conditions. Bemerton Lodge has an Enhanced Service -more info.