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A private car park is located at the rear of the home with access via London Rd
Marlborough Lodge Care Home has a Review Score of 8.4 (8.431) out of 10, based on 2 reviews in the last 2 years.
Over all time Marlborough Lodge Care Home has 34 reviews.
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Thank you for taking the time to review us. We really appreciate it.
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It goes to show that
This is home where the heart truly is, complete with imperfections in its layout (previously referred to by another review), it is more lovable for that. This is a team who are truly committed to the highest standards of care and respect, and who ensure that stimulation, good humour and affection are the norm. I recommend Marlborough Lodge wholeheartedly: my mother's life has been enriched by their efforts, and all our family join me in paying tribute to all the staff and visiting activities organisers, so unrelenting in verve and enthusiasm.
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Marlborough Lodge is unique. From the outside it looks very dated compared with other homes, but from the inside it is like no other home that I have visited. On first entering, it passes the 'smell test' and you can feel the dynamic energy that is emitted from the many staff on duty. They have capacity for approximately 16 residents and I have always seen 6 or more staff on at anytime (not including the cook & management). My sister, who has Alzheimer's, responded positively within a week, to the cheerful, caring manner of all the staff and showed improvement in her health & well-being. She responded to the toileting programme and started to engage in all the activities which she found fun and stimulating. Although some activities are programmed, most of the stimulation provided is spontaneous, with members of staff providing music, playing the guitar with sing-songs & a range of physical games providing group play, hand - eye coordination and fun. My sister is also taken out regularly for trips to the shops, canal boat rides and local walks.
My sister does have her bad days, but the management, who are very much 'hands-on', & staff spend time together, analysing what triggered her bad mood and deciding a plan of action to limit the situation reoccurring. I have also found their record keeping to be comprehensive and am presented with Record / Progress sheets, to read & sign, during my visits.
My sister recently had a appraisal conducted by a Wiltshire Council support worker, who agreed with my choice of Home, and commented that it was the best Home that she had ever visited - praise indeed. I feel sure that my sister feels like she is still living in our family home, as she is so happy. It confirms my choice of Care Home for her, which is a great comfort.
Thank you very much for your lovely comments.
The Review Score of 8.4 (8.431) out of 10 for Marlborough Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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