Nothing is too much trouble for the staff who all work very hard to care for Grandad.T L(Granddaughter of Resident/Service User)
My friend always talks about how great everyone is and how they love living there.Katherine S(Friend of Resident/Service User)
Nothing is too much trouble for the staff who all work very hard to care for Grandad.T L(Granddaughter of Resident/Service User)
My friend always talks about how great everyone is and how they love living there.Katherine S(Friend of Resident/Service User)
Willowcroft is a forty-two capacity care home located in Salisbury, dedicated to person-centred methods and offering quality dementia, disability and mental health-related care.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.
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Willowcroft has a Review Score of 9.7 (9.677) out of 10, based on 27 reviews in the last 2 years.
Over all time Willowcroft has 98 reviews.
We are a big family.
We are a big family.
Thank you so much for these lovely words! Your wonderful feedback means so much to the whole team, and we're so happy you feel Willowcroft is one big family - we couldn't agree more!
My Aunt moved in to Willowcroft in January and settled in really quickly with the help of lovely carers. She loves her little room which looks out over the garden and is enjoying her food . She now has other people to socialise with which she did not have when living on her own.
My Aunt moved in to Willowcroft in January and settled in really quickly with the help of lovely carers. She loves her little room which looks out over the garden and is enjoying her food . She now has other people to socialise with which she did not have when living on her own.
Thanks ever so much for this lovely review. We're so glad that your aunt has settled in well and that you're so happy with the care she's receiving. If there's ever anything more we can do for you or your aunt, please just let us know.
Staff are very good and friendly.
Staff are very good and friendly.
Thank you for taking the time to write us a review - it means a lot to us. We're very glad to have you with us at Willowcroft, and if we can help in any way, just let us know.
I think it is lovely here. Friendly staff who are kind and helpful.
I think it is lovely here. Friendly staff who are kind and helpful.
It's a pleasure to have you with us at Willowcroft, and we're delighted you're happy here. Thank you very much for writing us a review - it means a lot to us. Please don't hesitate to ask if we can anything more to support you.
My mother and father-in-law have resided at Willowcroft for several years. They are comfortable and happy here and are always well looked after by the staff, who are very attentive, caring, cheerful and friendly. In fact the staff recently helped my in-laws celebrate their 70th wedding anniversary...
My mother and father-in-law have resided at Willowcroft for several years. They are comfortable and happy here and are always well looked after by the staff, who are very attentive, caring, cheerful and friendly. In fact the staff recently helped my in-laws celebrate their 70th wedding anniversary by providing a buffet and entertainment for family and friends (and of course fellow residents) in the beautiful garden and sun-room. It's comforting to know that they are being treated so well.
We're delighted that your mother and father-in-law are so happy with us here at Willowcroft and it's lovely to see them both settled. We are all in awe of their 70th anniversary! If there is ever anything else we can do for them or the rest of your family, please don't hesitate to ask.
My mum and dad are both residents and have been there for more than three years. The staff are very friendly and caring, always taking time to keep us up to date with our parents' wellbeing. Willowcroft seems to be a very happy place for both residents and staff (this is very evident when you walk...
My mum and dad are both residents and have been there for more than three years. The staff are very friendly and caring, always taking time to keep us up to date with our parents' wellbeing. Willowcroft seems to be a very happy place for both residents and staff (this is very evident when you walk through the front door.). I would have no problem in recommending this care home to others. Thank you for your continuous efforts and high standards.
Thank you for your recommendation of Willowcroft. It's a privilege to have your parents with us. We appreciate you taking the time to write us a review, and if there is ever anything else we can do to support them, please just let us know.
Grandparents seem as content here as they could be in a care home. Staff don't seem fake around visitors, and maintain cheer. Place has always seemed clean and happy. Activities include 'how many words can be made from the letters in 'UNFORTUNATE''.
Grandparents seem as content here as they could be in a care home. Staff don't seem fake around visitors, and maintain cheer. Place has always seemed clean and happy. Activities include 'how many words can be made from the letters in 'UNFORTUNATE''.
Thank you for taking the time to write us a review, and for your feedback. It's lovely to have your grandparents at Willowcroft, and we're so happy with how they've taken to life here. Do let us know if there is anything else we can do to support them, or your family.
Lovely place, my partner stayed for respite. He loved it, felt safe, staff are lovely and caring, kind to him, wants to go back. Very homely, thank you Willowcroft for looking after him so well.
Lovely place, my partner stayed for respite. He loved it, felt safe, staff are lovely and caring, kind to him, wants to go back. Very homely, thank you Willowcroft for looking after him so well.
That's so nice to hear that your partner would love to come back - it would be our pleasure! Thank you for taking the time to write us a review. We do appreciate it.
Willowcroft is one of the best care homes in the area. It's got friendly staff and caring staff. It's situated just five minutes from the city centre. It's looked after many residents over the years and I would always recommend it to anyone who wants their elderly families to be taken care of by...
Willowcroft is one of the best care homes in the area. It's got friendly staff and caring staff. It's situated just five minutes from the city centre. It's looked after many residents over the years and I would always recommend it to anyone who wants their elderly families to be taken care of by their kind and friendly staff.
Thank you for your lovely review, this has made our day. It's always nice to be recommended. Our staff will be so thrilled to read how friendly and caring you think they are. Do come and say hi next time you are visiting.
I regularly visit a friend in Willowcroft and she is happy there. The staff always make me feel welcome and I have enjoyed playing Bingo. The home is clean, there is always a nice tumble dryer smell at the front door. I haven't ticked all the ratings as some elements are not relevant to me.
I regularly visit a friend in Willowcroft and she is happy there. The staff always make me feel welcome and I have enjoyed playing Bingo. The home is clean, there is always a nice tumble dryer smell at the front door. I haven't ticked all the ratings as some elements are not relevant to me.
We appreciate you taking the time to write us a review, thank you. We're glad to hear your friend is happy here and that you enjoy coming to visit - we always love to see friends and family!
Our guests were all really impressed at the care and love that residents are shown.
Our guests were all really impressed at the care and love that residents are shown.
Thank you very much for your kind words - we really do appreciate it and we're grateful for you taking the time to write us a review sharing your experiences of Willowcroft. If there is anything else we can do for you, please don't hesitate to ask.
My father has been a resident here for 7 years and my mother for 3 years...
My father has been a resident here for 7 years and my mother for 3 years since they have been here they have been treated to a very high standard and are very happy. The staff are very caring and treat them like their family. I would recommend Willowcroft to anyone thinking of placing a loved one in care.
Thank you for your kind feedback! It's been an absolute pleasure and a privilege to have your parents with us, and to throw them a party for their 70th wedding anniversary - a milestone like that can't go by without a celebration! If there is any more we can do to support your family, please just let us know.
Last weekend Willowcroft hosted a party to celebrate my in-law's 70th Wedding...
Last weekend Willowcroft hosted a party to celebrate my in-law's 70th Wedding Anniversary for 20 family and friends. A couple of members of staff, who were off duty, also came in to celebrate with us. Willowcroft also arranged to have a singer to entertain everyone.
We appreciate you taking the time to give us some feedback and share your experiences with Willowcroft. What an achievement getting to a platinum wedding anniversary! Definitely cause for celebration and we're honoured to have been able to help mark your in-laws' special day. If there is any more we can do to support your family, please just let us know.
My mother-in-law spent her last days at Willowcroft. The care they gave her was exceptional. I have visited the home a few times and have always been met with a warm welcome. The manager clearly cares about the residents and ensures there are plenty of activities.
My mother-in-law spent her last days at Willowcroft. The care they gave her was exceptional. I have visited the home a few times and have always been met with a warm welcome. The manager clearly cares about the residents and ensures there are plenty of activities.
We are so sorry for your loss. It was an honour to care for your mother-in-law. If there is anything more we can do to support your family, please don't hesitate to ask. We appreciate you taking the time to write us a review.
My wife has been a resident at Willowcroft for almost three years, and apart from the first six months due to covid restrictions, I have been able to visit every week. During this time I have never had cause to complain about her care of wellbeing and the staff have always been helpful and...
My wife has been a resident at Willowcroft for almost three years, and apart from the first six months due to covid restrictions, I have been able to visit every week. During this time I have never had cause to complain about her care of wellbeing and the staff have always been helpful and sympathetic. I do not have any experience of other care homes but I would have no problem recommending Willowcroft.
It's a pleasure to care for your wife at Willowcroft and we are glad to have you both as part of our family here. If there is anything more we can do for you both, please just let us know. We appreciate your feedback and thank you for taking the time to write us a review.
The staff are very friendly they all doing a job I do not expect it's very easy at times for the staff. I visit my friend with her husband, she seems very happy, lovely and clean and has a nice room and lovely staff.
The staff are very friendly they all doing a job I do not expect it's very easy at times for the staff. I visit my friend with her husband, she seems very happy, lovely and clean and has a nice room and lovely staff.
We're so glad that your friend is happy with us at Willowcroft - we're glad to have her as part of our family here. Thank you for taking the time to share your experiences of our home.
My mother moved in earlier this year after having had a stroke and extended hospital stays which left her unsettled and fearful of change. The staff made her feel safe and she settled in quickly. The home facilitated her rehab and visits from social services, helped with confusing paperwork, and...
My mother moved in earlier this year after having had a stroke and extended hospital stays which left her unsettled and fearful of change. The staff made her feel safe and she settled in quickly. The home facilitated her rehab and visits from social services, helped with confusing paperwork, and medical appointments, helped us host a surprise birthday party and lots of other things that made mum's transition easier. The staff are helpful and approachable and the rooms are clean and well presented. There are a few pets which makes it homely and a nice place to be in the summer with the gardens.
What lovely feedback, thank you! It's our pleasure to have your mother with us at Willowcroft, and we're so glad that she has settled with us here. We are always happy to help where we can, so if there is anything more we can do to support your mother or the rest of the family, please just let us know.
Everything is very good, a home from home.
Everything is very good, a home from home.
We're so glad you're happy living at Willowcroft, it's a pleasure to have you with us. Thank you for writing us a review.
Friendly, staff are very good and very good food.
Friendly, staff are very good and very good food.
Thank you for writing us a review. We're delighted to have you with us at Willowcroft! We'll pass on your feedback to the team and in particular the chef!
Who have looked after my dad for over two years. I am so pleased with the service that they have supplied, and continue to do so.
Who have looked after my dad for over two years. I am so pleased with the service that they have supplied, and continue to do so.
Thank you for your feedback of Willowcroft, and for writing us a review. I'm glad we've been able to support your family. If there is anything else we can do, please just let us know.
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Residents at OSJCT Willowcroft have found a wonderful way to celebrate the dedicated staff who care for them as part of Professional Care Workers Week. To show their appreciation, residents...
There are no upcoming events for Willowcroft.
There are no accreditations posted yet for Willowcroft.
Carol joined the Trust in 2009 and has worked in the care sector for 17 years. Carol started working as a carer at the age of 17 after completing her...
Carol joined the Trust in 2009 and has worked in the care sector for 17 years. Carol started working as a carer at the age of 17 after completing her work experience at the age of 14 in a care home. She enjoyed spending time with the elderly so much and really felt that she could help by making a difference in people’s lives.
Carol has a Level 3 in Effective Management, Level 5 Diploma in Leadership for Health and Social Care; Adults Residential Management and in her spare time she likes reading, going to the gym and walking.
An interesting fact about Carol is that in 2017 she took part in a sensory challenge where she was blindfolded for 7 hours! Carol arranged this with support from the Wiltshire Blind Society and had the opportunity to talk on Wiltshire Sound radio. As part of this, she raised money for the resident's amenities fund and for Wiltshire Sound.
Sam is the Deputy Manager at Willowcroft and has worked for the Trust in various roles since 2012. Sam is an experienced Deputy Manager who has...
Sam is the Deputy Manager at Willowcroft and has worked for the Trust in various roles since 2012. Sam is an experienced Deputy Manager who has worked hard to support the team in moving over to an electronic care plan system. Sam is very passionate about the care of the residents and likes to make sure that all the residents are treated in a person-centred manner.
In Sam’s spare time, he likes to spend time with his family and enjoys socialising, exploring and playing games on his PlayStation 5.
Dea first joined the Trust in July 2014 after working in domiciliary care for many years. Dea joined the care sector when she left school as she...
Dea first joined the Trust in July 2014 after working in domiciliary care for many years. Dea joined the care sector when she left school as she wanted to help people and has done this her whole working life. Dea is the medication lead at Willowcroft and works hard to ensure the residents get the best possible care.
In Dea’s spare she times she enjoys walking her dog and socialising with friends.
Beata joined the Trust in 2015 and has worked in the care sector for 4 years. Beta started at Willowcroft as a housekeeper and then transferred to...
Beata joined the Trust in 2015 and has worked in the care sector for 4 years. Beta started at Willowcroft as a housekeeper and then transferred to activities. Beata decided to join the care sector as she enjoyed spending time at the care home as a visitor prior to joining as an employee. When Beata has time off she works hard to raise funds for the care home and makes up activities at home for the residents to use.In Beata’s spare time she takes care of her two daughters and takes them to many activities including Brownies, Gymnastics, Swimming and Cheerleading.
Andy joined the trust in February 2019. Prior to this Andy was a driver for u-drive and had many years’ experience working as a handy person in a...
Andy joined the trust in February 2019. Prior to this Andy was a driver for u-drive and had many years’ experience working as a handy person in a hotel in Bournemouth. Andy decided to join the care sector as he had been looking for a job he could do for the rest of his career, he wanted to be helpful and work with his hands. Since joining the Trust Andy supports one of the residents with handy person duties around the home.
Andy, in his spare time, enjoys reading and watching documentaries on space and science.
Marie has worked at Willowcroft for 7 years, she started as a carer and then progressed to her current role as care leader. Marie prior to this was a...
Marie has worked at Willowcroft for 7 years, she started as a carer and then progressed to her current role as care leader. Marie prior to this was a trainee hairdresser and decided to change careers as she wanted to make a difference. Marie is the homes nutrition and infection control lead and takes these roles very seriously. In Marie’s spare time she looks after her children and binge watches box sets with her husband.
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