Quarry Mount Residential Care Home

Mother went into respite care and is now a resident. The staff and facilities are very good. Due to Covid, the family haven't been able to see her room. She seems happy, and we, as the family, are happy knowing she's being looked after by people who care for her and her needs.

The staff are always very helpful. They are very, very orientated towards doing the best and creating the best lives for the residents.

Very difficult to provide a review as have only been able to visit a few times before lockdown. However, the staff and management are very helpful with phone contact and health information.

My wife has been at Quarry Mount for the last 3 years and during her stay has always been satisfied with the level of care and consideration shown to her.

The staff were totally outstanding to my mum and to my family. They went above and beyond to make sure Mum was comfortable and I was kept fed and watered. The staff could not have done any more.

We would always recommend Quarry Mount.

Really pleased with this home. Dad went in for respite and got on so well we enquired about a permanent place. So pleased when they had the room. Staff are brilliant and obviously care.

My father has been a resident at Quarry Mount for 15 months and I have been very happy with him living there. The staff are all very friendly, caring, compassionate and very welcoming. The management team are excellent and I cannot speak highly enough of them, they are always helpful and kind and this emanates down through the staff team. I would have no hesitation recommending Quarry Mount for a loved one, it's as close to a home environment that any care facility can offer. The staff are consistent which is great, and therefore this builds up trust for my father and family members. Quarry Mount is clean and tidy and residents are treated with dignity. I visit regularly and have only witnessed positive care, with staff interacting with residents and also a sense of humour to lighten the day for the. Thank you for looking after my lovely Dad, it means the world to me knowing I don't have to worry about him.

As my wife has been placed fairly recently. This review is a new experience for me but I will do my best. I have to say the care staff are so very kind and are caring for my wife under some challenging episodes, they all are so patient with her so I have been very impressed so far. I find the care home is so homely and warm. I am afraid I can't think of anything else to say. Very well recommended by me and my family.

Quarry Mount staff treated mum with so much love, care and respect we could not have asked for more. During her last month, Quarry Mount became our home as well as mums and we cannot express how accommodating, kind and caring they were with us all. They looked after her needs with dignity and love all the time. At no point have we ever had a concern or worry, we cannot speak highly enough of Quarry Mount. Our thanks and love go to all the staff, management, carers, cleaning, catering and entertainment.

Very pleased, staff very friendly and welcoming. Very clean and well presented. One resident having problems but was quickly looked after with no drama. Staff always on hand when needed.

If I have any concerns, they have always been dealt with straight away.

The staff are so understanding and show great care and compassion, not just for Mum but for all of us (Dad included).

My mum is really happy and settled, staff are fantastic and is really looked after and cares for. The activities are brilliant and keep them entertained and mobile. The food is of good quality as well.

My aunt has been in the care home now for nearly six years. Her quality of life has changed for the good. She is always happy and looks very contented when I visit her. The management and staff are so very good they look after and care for her so well. Thank you to you all, well done.

The staff are always friendly and helpful and have a genuine interest in the welfare of the residents, which is backed up by a high standard of care and cleanliness.

A home from home for my mother. Friendly staff; kind, considerate and hardworking. A chaplain visits which is essential to my mother's culture and upbringing - a great comfort to her and myself. Confident that she was respected, looked after and a great sense of fun running throughout the home.

My Father was looked after in one of the bungalows at Quarry Mount for 4 1/2 years. I cannot imagine any other nursing home being more flexible and understanding of his needs as he had no signs of dementia and wanted to be as independent as possible. The home accommodated his wishes as best they could and made sure we were in agreement with his freedom to visit his local club or go out with friends. Not all care homes would be so tolerant.

Gradually he became less mobile and was looked after superbly with kindness and understanding throughout his various periods of ill health. He passed away in November 2016.

It was really lovely to know that our Mam/Granma & Mam- in-law had a wonderful Christmas. Since becoming a resident, we can see that Mam-in-law is feeling very much at home and is enjoying the trips and activities. The care staff are friendly and very helpful to us, and the smile on Mam-in-law's face when they speak to her is wonderful and very reassuring to us. Thank you.

An excellent facility, wonderful management and the staff are caring, kind and very personal to residents and family. The best care home I have ever visited across the Country. The quality of my Father's life was improved and remains sustained despite increased age and inevitable frailty. I cannot speak highly enough of all of the staff members.