Care Homes Owned by Quarry Mount Care Ltd

Thank you again for caring for my mum.

Northfields take care of my mother of 92 who had dementia and health issues. I have always found Northfields full of happy smiles, excellent nurses who always give the best service and communicate fully with all issues that has come up while my mum stays with then. As they say always the residents and security are their top priority. Thank you to all the staff.

I cannot praise Quarry Mount enough for the kindness and care given to my mum after she moved in. On her first day she was obviously upset has she had had to move from her previous home. By the afternoon she was singing into a microphone with a fantastic singer; tapping her feet and smiling, they had made a real effort and told the singer her favourite songs. She has happily settled in and enjoys the activities that are provided. We are reassured that they are a care home that goes the extra mile to ensure the care and support the residents need. I would not hesitate to recommend Quarry Mount to anyone needing care for a loved one.

Brilliant care, keeping my mother in law active with plenty of stimulation. Great surroundings and all staff approachable, activities in the home are brilliant with great variety. My mother in law was treated very well yesterday when she had a funny turn, other residence seem very happy and friendly towards each other with a lot of interaction

Well its 10 months since my last review and I still think coming to Quarry Mount was the right decision for me. in my last review in 2024, I said how I had this homely feeling when i walked in and still feel the same, its a happy place where care workers and management put there heart and soul in to caring for us. We have top entertainment with first class entertainment person. the management care deeply about our health and feelings, we have freedom of speech, and we are listened too! Although the building is old, it is very comfortable, with comfortable rooms which we can make our own. Since being here I feel I have been very happy and would recommend this very caring home to any one.

Auntie is always kept clean and provided with company and good nutritional food. Always kept with fluids of hot and cold as is necessary. On this day Auntie was bright and happy and it was good to see.

Her stay at Northfields care home has been successful. She seems very settled. The manager and the rest of the staff have all been amazing and we can't thank them enough. Sheis now going home to see how she copes with her personal environment.

From the time I phoned to enquire about a place for my husband I was made to feel that the care of my husband mattered. This was reinforced when my husband arrived from hospital having suffered neglect, and he was made to feel wanted and cared for. This has continued by both the management team and all the staff, you feel listened to and my husband cared for.

I can't recommend Northfield House enough.

My mother has had seven days respite at Northfield and I can only say how caring and welcoming they were. Having been in nursing for many many years and now a full-time carer for my mother with Alzheimer's I was very pleased with the level of care and support she was given. The atmosphere was friendly, and welcoming,as well as giving me a break which I so desperately needed, will be very happy to send her there again next time knowing that she will be well looked after. Again thank you all staff at Northfield House for a good experience, great care quality and atmosphere, and a lovely room.

Staff are always friendly, polite and very attentive to the residents. We believe that our relative is very well cared for, with lots of effort being given to ensuring pastimes and activities are personalised, helping them feel comfortable and safe. We often receive detailed updates on their wellbeing and the staff are always happy to arrange video calls for when we are unable to visit in person. The management is brilliant and works with genuine care for the residents.

I am extremely happy with the care that my mum receives from all the staff at Quarry Mount. She seems happy in herself and is always well-presented. Management are very helpful and always pass on anything I need to know, for instance if Mum is unwell. The care home is a lovely environment for the residents and always kept clean and tidy. I would recommend Quarry Mount for its excellence.

Amazing care home for my mother, I cannot praise the staff enough, they make everyone feel like it truly is their home and they are amongst people who really care. They are so very professional in everything they do. Their response rate is excellent whenever there is any potential issue regarding health ensuring Mum is seen by a doctor, nurse or other professional immediately then straight away letting me know not only that there is an issue, but how they are already responding to it. They also keep everyone as busy as they want to be, take time to find out what they like doing or are interested in, provide a varied programme of entertainment and activities, spend time with each of the residents individually and are really easy to talk to when I have any questions or concerns. I really feel my mum is in safe hands!

Thank you for the professional care given to my mother aged 95 who died on the 1st of June 2024. We were fully able to be with her in the comfort of her room in her care home. She was given respect, dignity and the full attention of well-qualified staff members throughout this experience. As a family, we were welcomed to be with Mother for 24 hours through day and night until she passed away and then she was taken out with respect and dignity.

My dad stayed at Quarry Mount for some time till his passing. The staff and the manager were amazing. So lovely caring and helpful. They will be forever in my thoughts for the time they supported my dad and our family. Thank you from me and family.

The home has an open door policy for visits and from what I can see good relationships with the area they are in.

Always received very good response from staff when I’ve requested help with my sister. She appears to be content on most of my visits. But would prefer her to be moved at the earliest opportunity to a bigger room where I’m sure she would be happier as this is one of the complaints she has. Her room is very small. The staff are kind and helpful at all times to my sister. I visit regularly and never have a problem with them.

Mum was well looked after and cared for with compassion and respect in the 3.5 years she was there.

We booked my father into Quarry Mount for 5 days while we attended my daughter's wedding. Although physically quite well my father is 94 and very forgetful. We needed somewhere for him to stay that could care for him and also get him ready for the wedding service. Being able to leave him in the care of the manager and the team and concentrate on our wedding planning, knowing he would arrive at the right place and the right time in the appropriate clothes. was a huge weight off our minds. All the staff at Quarry Mount were extremely helpful and my father was very grateful for the care they showed him while he was there.

It’s like home from home you can’t get anything better than this, all employees are a credit to all residents they are always doing something and always go the extra mile to make all happy. The assistant manager has always been helpful and deals with issues my mum does have, what a credit she is to this horrible disease.