Care Home Owned by Quarry Mount Care Ltd in Gloucestershire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Gloucestershire for Quarry Mount Care Ltd are showing below.
View the details of all 2 locations (with 84 reviews) owned by Quarry Mount Care Ltd
Quarry Mount Care Ltd Locations in Gloucestershire (1)
Northfield House
9.6
41 reviews
Folly Lane, Uplands, Stroud GL5 1SP
"Northfields take care of my mother of 92 who had dementia and health issues. I have always found Northfields full of happy smiles,…" Read all 41 reviews
Location Type Care Home
Northfield House is a specialist dementia Care Home with a welcoming, home-from-home atmosphere in a traditional style. The home offers permanent 24-hour care, specialising in caring for older people afflicted by various forms of dementia, in addition… Read more about Northfield House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 25 Rooms
- from £1,232 / week
Quarry Mount Care Ltd Reviews in Gloucestershire (41)
9.7
Quarry Mount Care Ltd has a Group Review Score of 9.7 (9.704) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Quarry Mount Care Ltd must have a Review Score.
Review of
Northfield House
from Polly L (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Northfields take care of my mother of 92 who had dementia and health issues. I have always found Northfields full of happy smiles, excellent nurses who always give the best service and communicate fully with all issues that has come up while my mum stays with then. As they say always the residents and
security are their top priority. Thank you to all the staff.
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Review of
Northfield House
from Helen E (Friend of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Her stay at Northfields care home has been successful. She seems very settled. The manager and the rest of the staff have all been amazing and we can't thank them enough. Sheis now going home to see how she copes with her personal environment.
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Review of
Northfield House
from Sarah R (Wife of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the time I phoned to enquire about a place for my husband I was made to feel that the care of my husband mattered. This was reinforced when my husband arrived from hospital having suffered neglect, and he was made to feel wanted and cared for. This has continued by both the management team and
all the staff, you feel listened to and my husband cared for.
Reply from Sue Harris, Director at Northfield House
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Review of
Northfield House
from Stephen R (Son of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been there since October, she quickly settled in and every member of staff made her feel very welcome.
Both girls have done so much to make my mum comfortable and looked after.
I can't recommend Northfield House enough.
Both girls have done so much to make my mum comfortable and looked after.
I can't recommend Northfield House enough.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from Andrew W (Son of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has had seven days respite at Northfield and I can only say how caring and welcoming they were. Having been in nursing for many many years and now a full-time carer for my mother with Alzheimer's I was very pleased with the level of care and support she was given. The atmosphere was friendly,
and welcoming,as well as giving me a break which I so desperately needed, will be very happy to send her there again next time knowing that she will be well looked after. Again thank you all staff at Northfield House for a good experience, great care quality and atmosphere, and a lovely room.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from Anna F (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you for the professional care given to my mother aged 95 who died on the 1st of June 2024. We were fully able to be with her in the comfort of her room in her care home. She was given respect, dignity and the full attention of well-qualified staff members throughout this experience. As a family,
we were welcomed to be with Mother for 24 hours through day and night until she passed away and then she was taken out with respect and dignity.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from Nicki P (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Northfield has an amazing team who are all dedicated to looking after their residents like their own family.
They provide lots of entertainment and activities for all to enjoy.
Mum was well looked after and cared for with compassion and respect in the 3.5 years she was there.
They provide lots of entertainment and activities for all to enjoy.
Mum was well looked after and cared for with compassion and respect in the 3.5 years she was there.
Reply from Sue Harris, Director/Proprietor at Northfield House
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Review of
Northfield House
from Kay T (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In a few words - can’t fault anything, brilliant home.
It’s like home from home you can’t get anything better than this, all employees are a credit to all residents they are always doing something and always go the extra mile to make all happy. The assistant manager has always been helpful and deals
It’s like home from home you can’t get anything better than this, all employees are a credit to all residents they are always doing something and always go the extra mile to make all happy. The assistant manager has always been helpful and deals
with issues my mum does have, what a credit she is to this horrible disease.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from Lucy M (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of Northfield House is that of a very calm and caring home for all the residents. The staff I have met have all been lovely and genuinely care for everyone they look after. I'm very impressed and extremely grateful that my mother is happy at Northfield House.
Reply from Sue Harris, Director at Northfield House
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Review of
Northfield House
from S M (Niece of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
When visiting my uncle, he is always happy with his care and especially enjoys the food and company of others.
He is always clean and tidy, and his room is always accessible.
He is always clean and tidy, and his room is always accessible.
Reply from Susan Harris, Proprietor at Northfield House
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Review of
Northfield House
from Caroline A (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This care home has made me and my mum feel like family.
I can not praise the staff enough for all they have done for me and my mum.
It is really nice to see my mum back to her normal self taking part in activities.
So caring for her welfare.
I can not praise the staff enough for all they have done for me and my mum.
It is really nice to see my mum back to her normal self taking part in activities.
So caring for her welfare.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from I C (Son of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having a loved one with dementia can be difficult for all concerned. Northfield House and staff continue to make this easier for families like mine.
The staff really care for your loved one, they’re always pro-active and communicate well.
I trust them to be there, putting Mum’s interests first.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from L B (Son of Resident) published on 31 July 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff very friendly and good. Once again, communication could be improved with fortnightly updates. Activities are good, but might be nice to take them out to socialise.
Reply from Sue Harris, Director at Northfield House
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Review of
Northfield House
from W M (Nephew of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle has been a resident for now five years I think and with not being able to get there very often I know he is in safe hands with the staff there. I have never had a problem when I visit and my uncle is always happy and well looked after. I am always informed of what’s going on regards to my uncle
via emails. The staff were amazing during the Covid crisis so thank you for that!
Reply from Susan Harris, Proprietor at Northfield House
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Review of
Northfield House
from C H (Daughter of Resident) published on 11 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum recently spent 2 months at Northfield House prior to moving Counties to live closer to me. I cannot thank enough the superb staff team who made Mum feel so welcome and gave her so much love and gentle care. Mum's well-being was a priority and, seeing how she experienced genuine kindness, gentle
protection and loving supervision, I was reassured and happy to leave her in their expert care. Living some distance away, I felt fully supported and informed by the management of every necessary detail of Mum's life there. As well as the wonderful care of her physical health, the importance of keeping Mum mentally stimulated was equally focussed on. From nail varnishing to assisted dancing, from St George's Day banners to singing along with the guitarist, and from gentle exercises to a Coronation party, life at Northfield was full of love, care, fun and enjoyment. Heartfelt thanks to each and every one of your amazing staff.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from P S (Daughter of Resident) published on 18 November 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff were excellent. Dad was well looked after. Although the activities suffered after the loss of the activities coordinator, the staff do the best they can.
Reply from Sue Harris, Director at Northfield House
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Review of
Northfield House
from Keri C (Daughter of Resident) published on 9 June 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have only been able to visit in screened off conservatory due to covid. Have been to visit a few times but not been able to see mum's room but she seems very happy. Staff are always friendly and helpful. When mum first went she was in isolation for two weeks and they found out she like watching birds
so they let her have the budgerigar in her room which was a lovely touch.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from Rosie C (Daughter of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Northfield House has been my mum's home for the last year and I can honestly say that I am so pleased and grateful for all the care and love she has received from all the staff. This home is not a 'for profit' business, it is a warm, friendly, compassionate home with family at its soul. Mum has been
in the care system for 8 years and I so wish she had come to Northfields from the start. It was because her old nursing home was closing that she came here and I am so glad she did. Nothing is too much bother for the lovely staff and they will go over and beyond to be helpful. The home has worked so hard to keep the residents safe during covid, never wavering away from their safety measures and sticking to their guns, good on them. When I visit Mum I have to wear all the PPE that is provided and rightly so. Even if you have had your jab you can still carry it. My mum is so happy and stress free, which she wasn't at her last place, that I can leave her knowing she is in the best hands ever.
Reply from Sue Harris, Proprietor at Northfield House
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Review of
Northfield House
from J S (Daughter of Resident) published on 14 January 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was warmly welcomed to Northfield when home care became unsustainable. She settled very quickly and has been very well cared for by the Manager and her team. Despite the difficulties of the present situation, they have all been cheerful and caring throughout her time with them. We have been unable
to visit inside, but during window visits, Mum has always been content and well looked after and appears to have a good relationship with her carers. Mum's dietary needs have been catered for, and she appears to enjoy her food. Thank you all for your kindness; keep up the good work!
Reply from Sue Harris, Director at Northfield House
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Review of
Northfield House
from Julie P (Daughter of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident with you for just over a year and always seems very happy when we are able to see her.
I think we fell upon a right gem when we found Northfield House, and I can't compliment the carers/staff enough for all their hard work and the love they show to each and every resident.
The
I think we fell upon a right gem when we found Northfield House, and I can't compliment the carers/staff enough for all their hard work and the love they show to each and every resident.
The
house is always spotlessly clean, and the meals look really appetising.
I would recommend this place to anyone without a doubt.
I would recommend this place to anyone without a doubt.
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