Mill Farm Road, Harborne, Birmingham B17 0QX
Group: Birmingham City Council
Person in charge: Narinder Kaur (Service/Registered Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 64 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's
Admission Information: Ages from 65 to 100.
Single Rooms: 64
Rooms with ensuite WC: 64
Facilities & Services: Day Care • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Kenrick Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 4.8 (maximum of 10) for The Kenrick Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Kenrick Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for The Kenrick Centre is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for The Kenrick Centre is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 0 Reviews ÷ 12.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Kenrick Centre has a Review Score of 4.8 (4.750) from 1 Reviews
Review submitted from a Website Submission by J W (Resident) on Monday 17 August 2015. Relates to July 2015.
Excellent service, lovely staff, location very nice. Was looked after well. Food was good, though sometimes had to wait 20 mins for it to be dished out, saying that it was warm when served. Select activity groups provided per weekday, was nice to get involved and encouraged by staff to meet new people and try new things out.
How likely would you be to recommend The Kenrick Centre? Extremely Likely
There are currently no Care Home Idol entrants who have performed at The Kenrick Centre